Which one, by use case
| If you care about | Leads | Bland AI | Retell AI |
|---|---|---|---|
| Lowest cost at 1,000 minutes a monthNeeds a price at this volume from both vendors | Can't compute | Not computable | $70 |
| Lowest starting priceA starting price is missing for one or both | Can't compute | $299/mo | $0.07/minute |
| Trying it freeOnly one shows a free plan | Bland AI | Start plan has $0 platform fee, no card required, and includes 2 credits... | Trial: $10 in free credits at signup, full platform access, no contract; then pay... |
| Buying without a sales call | Tie | Self-serve + sales | Self-serve + sales |
| No long contract | Can't compare | Enterprise plans are contracted based on volume | no annual contract |
| Most voice agent platforms checks statedCounted from quotes on each vendor's site, not tested | Retell AI | 7 of 8 | 8 of 8 |
| Security reviewSOC 2, GDPR, HIPAA BAA and SSO, in the vendor's own words | Tie | 4 of 4 stated | 4 of 4 stated |
| Fewest price rises on recordFrom archived copies of each pricing page | Tie | 0 since 2026Q2 | 0 since 2024Q4 |
Each row is computed from the two records, with no overall winner. "Not found" means a record doesn't state it, so that row can't be decided.
Plans side by side
| Bland AI plan | Price | Included |
|---|---|---|
| Build/month platform fee + $0.12/min"$299/month platform fee" | $299 | – |
| Start/min"$0.14/min" | $0.14/credit | 2 credits |
| Enterprise"Contracted to your volume." | Quote | Unlimited |
Read from Bland AI's pricing page on Oct 29, 2026.
| Retell AI plan | Price | Included |
|---|---|---|
| Pay as you go (voice agents)/ min"$0.07-$0.31 / min for AI Voice Agents" | $0.07/minute | – |
| Pay as you go (chat agents)/ msg"$0.002+/ msg for AI Chat Agents" | $0.002/msg | – |
| Enterprise"Custom Pricingfor AI Voice Agents" | Quote | – |
Read from Retell AI's pricing page on Oct 29, 2026.
Voice agent platforms checks
| Check | Bland AI | Retell AI |
|---|---|---|
| Inbound calls | Stated"Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools..." | Stated"Deploy your agent in minutes for inbound calls, outbound campaigns, web, or SMS." |
| Outbound calls | Stated"Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools..." | Stated"Run outbound campaigns without stitching together another dialer." |
| Phone numbers included | Stated"2 credits + an inbound number ($15/mo value)." | Stated"Retell Phone Numbers" |
| Choose your AI model | Not found | Stated"Speech-to-speech LLM" |
| Choose the voice | Stated"TTS voices are available for every supported language, and custom voice clones can be trained per language." | Stated"Retell Platform Voices" |
| Public API | Stated"Open REST API and webhooks cover everything custom." | Stated"Webhooks and API Access" |
| Connects to your tools | Stated"Connect voice and messaging AI to CRM, scheduling, telephony, and the rest of your stack." | Stated"Connect to any CRM, telephony, automation platform" |
| HIPAA option | Stated"HIPAA compliant with a signed BAA" | Stated"HIPAA / BAA" |
Fine print
| Term | Bland AI | Retell AI |
|---|---|---|
| Billing increment | Not found | nearest second"Each call is tracked to the nearest second." |
| Contract | Enterprise plans are contracted based on volume"Enterprise plans are contracted based on volume, dedicated infrastructure, and compliance requirements." | no annual contract"with no annual contract and no per-resolution charge" |
| Refunds | Not found | fees non-refundable except as required by law or stated in terms"All fees are non-refundable except as required by law or as otherwise expressly provided for in these Terms." |
| Auto renew | Not found | auto-renews monthly unless workspace deleted or subscription items removed"Failure to do so will result in the automatic renewal of the Services for the Subscription Period, and you..." |
| Price change notice | Terms may be modified at any time without prior notice"Bland AI reserves the right, at its sole discretion, to modify these Terms, including the Privacy Policy..." | Not found |
Security and your data
| Question | Bland AI | Retell AI |
|---|---|---|
| Trains AI on your data? | no"your customer data never trains other models" | yes"to train the artificial intelligence models that support our Services or that support our business and..." |
| HIPAA (signs a BAA) | available on Enterprise"BAA, SSO, data residency" | available"if the parties have executed a Business Associate Agreement ("BAA"), Protected Health Information is not..." |
| SOC 2 | SOC 2 Type I and Type II"Bland holds independently audited SOC 2 Type I and Type II reports, is HIPAA compliant, and self-attests..." | SOC2 Type II"Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001." |
| GDPR | GDPR compliant with a DPA"GDPR compliant with a DPA" | compliant"Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001." |
| Single sign-on | Enterprise"BAA, SSO, data residency" | Enterprise"Custom SSO" |
The vendors' own words. We don't audit security claims. The full trust table.
Price history
No price changes on Bland AI's pricing page since 2026Q2, across 3 archived reads.
No price changes on Retell AI's pricing page since 2024Q4, across 3 archived reads.
From archived copies of each pricing page in the Internet Archive, one per quarter, in USD. All price changes.