How much does Retell AI cost?
Retell AI charges by usage. No price change since Q4 2024, across 3 archived reads.
Usage price from
$0.07/minute
- Free plan
- Not stated
- Free trial
- $10 in free credits at signup, full platform access, no contract; then pay per minute
- Usage price
- $0.07/minute
- Enterprise
- Contact sales
Read from www.retellai.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. $10 in free credits at signup, full platform access, no contract; then pay per minute
Watch out for
- No refunds on a long commitment. fees non-refundable except as required by law or stated in terms
How you buy and get started
Self-serve + salesButtons on their site: Sign up for free, Try For Free, Contact sales
- Sign up
- Self-serve signup with $10 free credits, no commitments "Go live in minutes with $10 in free credits. Full platform access, no commitments."
- Setup
- Minutes from signup to live agent "Go from signup to live agent in minutes."
- When sales steps in
- Enterprise offers custom concurrency starting at 50+ calls "Enterprise plans offer custom concurrency starting at 50+ calls."
- Support
- Community and email support on pay as you go "Community and Email Support"
- Support
- 24/7 omnichannel support with dedicated portal on Enterprise "24/7 Omnichannel Support with Dedicated Portal"
What Retell AI does
Retell lets teams build voice agents on a drag-and-drop canvas, test them, and deploy them for inbound calls, outbound campaigns, web, or SMS. It bills per minute of call time, with an Enterprise plan for custom pricing and compliance terms.
- Good for
- Businesses and developer teams that want to build their own AI phone agents (receptionist, appointment setting, lead qualification, customer service), from startups to enterprise call centers.
- Channels
- Voice call, Chat, SMS, API, Web widget
- Main product
- AI voice agent platform
- Also includes
- Full platform access, Pre-built agent templates, Call analytics and transcripts, Simulation testing, Webhooks and API access, 20 free concurrent calls
- Connects to
- Twilio, n8n, Go High Level, Cal.com, Vonage, Custom LLM, Make, Hubspot, Telnyx
- Public API
- Yes
- MCP server
- Not stated
- Inbound callsNot stated
- Outbound callsNot stated
- Phone numbers includedNot stated
- Choose your AI modelNot stated
- Choose the voiceNot stated
- Public APINot stated
- Connects to your tools
Connect to any CRM, telephony, automation platform
- HIPAA optionNot stated
Security and your data
| Question | Retell AI's answer | Where it says so |
|---|---|---|
| Trains AI on your data? | yes | "to train the artificial intelligence models that support our Services or that support our business and administrative functions;"privacy |
| HIPAA (signs a BAA) | available | "if the parties have executed a Business Associate Agreement ("BAA"), Protected Health Information is not considered Prohibited Data"terms |
| SOC 2 | SOC2 Type II | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| GDPR | compliant | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| ISO 27001 | ISO 27001 | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| Single sign-on | Enterprise | "Custom SSO"pricing |
| Trust center | https://trust.retellai.com/ | "Trust Center"home |
Not stated by Retell AI: CCPA, PCI.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pay as you go (voice agents)/ min | $0.07per minute | – | – | – | "$0.07-$0.31 / min for AI Voice Agents" |
| Pay as you go (chat agents)/ msg | $0per message | – | – | – | "$0.002+/ msg for AI Chat Agents" |
| Enterprise | Quote | – | – | – | "Custom Pricingfor AI Voice Agents" |
Retell AI price history
No price changes on Retell AI's pricing page since 2024Q4, across 3 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- nearest second "Each call is tracked to the nearest second."
- Contract
- no annual contract "with no annual contract and no per-resolution charge"
- Refunds
- fees non-refundable except as required by law or stated in terms "All fees are non-refundable except as required by law or as otherwise expressly provided for in these Terms."
- Auto renew
- auto-renews monthly unless workspace deleted or subscription items removed "Failure to do so will result in the automatic renewal of the Services for the Subscription Period, and you will be responsible for the renewal fees."
Not stated by Retell AI: Billed beyond usage, Price change notice.
About the company
- Legal name
- Retell AI Inc.
- Online since
- Jun 17, 2023 Domain registration date
- Ships updates
- 1 in the last 12 months Last on Oct 8, 2026, from their changelog
- Founder
- Bing Wu, CEO
- Founder
- Zexia Zhang, CTO
- Funding
- $4.6M seed round, backed by Alt Capital and angel investors "We raised a $4.6M seed round, backed by Alt Capital and an amazing group of angel investors."
- Customers
- "3000+ companies" their claim
- Backing
- "Backed by Alt Capital and angel investors; accepted by Y Combinator" their words
Retell AI alternatives
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Questions
Is Retell AI free?
There's no free plan. Free trial: $10 in free credits at signup, full platform access, no contract; then pay per minute.
Does Retell AI train AI on your data?
Yes, according to Retell AI: "to train the artificial intelligence models that support our Services or that support our business and administrative functions;"
Is Retell AI HIPAA compliant?
Retell AI says a HIPAA BAA is available.