How much does Retell AI cost?
Usage price from
$0.07/minute
- Free plan
- Not stated
- Free trial
- One-time $10 in free credits at signup with full platform access and no contract; after…
- Usage price
- $0.07/minute
- Enterprise
- Contact sales
Read from www.retellai.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. One-time $10 in free credits at signup with full platform access and no contract; after that pay per minute
Watch out for
- Going over the Pay as you go (voice agents) allowance costs $0.07 to $0.31 per minute. Included: 0 .
- No refunds on a long commitment. Fees non-refundable except as required by law or expressly provided
How you buy and get started
Self-serve + salesButtons on their site: Sign up for free, Try For Free, Contact sales, Contact Sales
- Sign up
- Self-serve signup with $10 free credits "Go live in minutes with $10 in free credits."
- Setup
- Go live in minutes "Go from signup to live agent in minutes."
- When sales steps in
- Not stated
- Support
- Community and email support on pay as you go "Community and Email Support"
- Support
- 24/7 support with dedicated portal on Enterprise "24/7 Omnichannel Support with Dedicated Portal"
What Retell AI does
Retell lets teams build voice agents on a visual canvas, test them, and deploy them for inbound calls, outbound campaigns, web, or SMS. Billing is per minute of call time with no annual contract, and an enterprise plan adds custom pricing, SSO, and BAA terms.
- Good for
- Businesses and developers automating phone operations such as reception, appointment setting, lead qualification, customer service, and collections, from small teams paying per minute to enterprises needing HIPAA, SSO, and dedicated support.
- Channels
- Voice (inbound and outbound phone calls), Web, SMS, Chat
- Main product
- AI voice agent platform for phone calls
- Also includes
- Full platform access, Pre-built agent templates, Call analytics and transcripts, Simulation testing, Webhooks and API access, 20 free concurrent calls
- Connects to
- Twilio, Vonage, Telnyx, n8n, Make, Go High Level, Cal.com, HubSpot, Custom LLM
- Public API
- Yes
- MCP server
- Not stated
- Inbound calls
Deploy your agent in minutes for inbound calls, outbound campaigns, web, or SMS.
- Outbound calls
Run outbound campaigns without stitching together another dialer.
- Phone numbers includedNot stated
- Choose your AI model
Custom LLM
- Choose the voice
Elevenlabs Voices
- Public API
Webhooks and API Access
- Connects to your tools
Connect Retell to your telephony, CCaaS, CRM, knowledge bases, calendars, and other business systems with ease
- HIPAA option
Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001.
The same 8 checks appear on every tool in Voice agent platforms. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | yes | "improve, train, and enhance our AI models and related technologies;"privacy |
| HIPAA (signs a BAA) | available | "HIPAA / BAA"pricing |
| SOC 2 | SOC 2 Type II | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| GDPR | compliant | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | compliant | "Fully compliant with HIPAA, SOC2 Type II, GDPR and ISO 27001."home |
| Single sign-on | Enterprise plan (custom SSO) | "Custom SSO"pricing |
| Trust center | https://trust.retellai.com/ | "Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pay as you go (voice agents)/min | $0.07per minute | – | – | $0.07 to $0.31/minute | "$0.07-$0.31 / min for AI Voice Agents" |
| Pay as you go (chat agents)/msg | $0per message | – | – | $0/message | "$0.002+/ msg for AI Chat Agents" |
| Enterprise Plan | Quote | – | – | – | "Purpose-built for organizations that demand higher reliability, tighter compliance, and de" |
Fine print
- Billing increment
- Per second, no rounding up per call "Each call is tracked to the nearest second."
- Billed beyond usage
- Not stated
- Contract
- No annual contract "with no annual contract and no per-resolution charge"
- Refunds
- Fees non-refundable except as required by law or expressly provided "All fees are non-refundable except as required by law or as otherwise expressly provided for in these Terms."
- Auto renew
- Services auto-renew each monthly period unless workspace deleted or subscription items removed "Failure to do so will result in the automatic renewal of the Services for the Subscription Period"
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Retell AI Inc.
- Online since
- Jun 17, 2023 Domain registration date
- Ships updates
- 1 in the last 12 months Last on Oct 8, 2026, from their changelog
- Funding
- $4.6M seed round, Alt Capital and angel investors "We raised a $4.6M seed round, backed by Alt Capital and an amazing group of angel investors."
- Customers
- "Trusted by 3000+ companies" their claim
- Backing
- "Backed by Alt Capital and angel investors; accepted by Y Combinator" their words
Retell AI alternatives
Zeeg€10 /moFree plan · checked Oct 29, 2026
Intercom Fin Voice$19 /mochecked Oct 29, 2026
Nextiva$15 /mochecked Oct 29, 2026COComm100$31 /mochecked Oct 29, 2026
Vapi$29 /moFree plan · checked Oct 29, 2026
Bland$299 /mochecked Oct 29, 2026
ElevenLabs Agents$5 /moFree plan · checked Oct 29, 2026
CognigyQuotechecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Retell AI free?
There's no free plan. Free trial: One-time $10 in free credits at signup with full platform access and no contract; after that pay per minute.
Does Retell AI train AI on your data?
Yes, according to Retell AI: "improve, train, and enhance our AI models and related technologies;"
Is Retell AI HIPAA compliant?
Retell AI says a HIPAA BAA is available.