How much does Comm100 cost?
- Free plan
- Not stated
- Free trial
- 30-day free trial on Live Chat Startup, Live Chat Plus, Ticketing & Messaging and add-ons
- Enterprise
- Contact sales
In your favor
- Free trial. 30-day free trial on Live Chat Startup, Live Chat Plus, Ticketing & Messaging and add-ons
How you buy and get started
- Sign up
- Self-serve registration for free trial "Free 30 Day Trial"
- Setup
- Not stated
- When sales steps in
- Live Chat Ultra, AI Agent and other AI products require contacting sales "Contact Sales"
- Support
- 24/7 live chat support "24/7 live chat support"
- Support
- Phone support "Phone support"
- Support
- Email support "Email support"
What Comm100 does
Comm100 sells per-agent live chat plans with a 30-day free trial, plus AI Agent, Copilot, Insights, Knowledge, QA and Training products sold through sales. Ticketing, knowledge base, queue management, voice and booking are listed as add-ons.
- Good for
- Support teams that want live chat, messaging across channels and AI support tools in one platform.
- Channels
- Live chat, Email, SMS, Facebook, Instagram, X, Telegram, WhatsApp, LINE, Signal, WeChat, Secure Messaging, Comm100 Anytime Chat
- Main product
- Live Chat
- Also includes
- Live chat plans per agent, AI Agent, AI Copilot, AI Insights, AI Knowledge, AI QA
- Connects to
- Shopify, Wordpress, Zapier, Salesforce.com, Zendesk, Google analytics, GoToMeeting, Cisco, Webhooks, Dynamics 365, HubSpot
- Public API
- Yes
- MCP server
- Not stated
- Inbound callsNot stated
- Outbound callsNot stated
- Phone numbers includedNot stated
- Choose your AI modelNot stated
- Choose the voiceNot stated
- Public API
API
- Connects to your tools
Salesforce.com
- HIPAA option
HIPAA compliance
The same 8 checks appear on every tool in Voice agent platforms. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "HIPAA compliance"pricing |
| SOC 2 | SOC 2 Type II | "SOC 2 Type II compliance"pricing |
| GDPR | yes | "GDPR"pricing |
| CCPA | yes | "CCPA"pricing |
| PCI | PCI DSS compliance | "PCI DSS compliance"pricing |
| ISO 27001 | yes | "ISO 27001 certification"pricing |
| Single sign-on | Agent single sign-on listed | "Agent single sign-on"pricing |
| Trust center | Security & Trust | "Security & Trust"pricing |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Live Chat Startup/agent/month | $39 | $31per month | – | – | "demo/ pricing & packaging pay monthly pay annually save 20% live chat startup $39 usd /age" "demo/ pricing & packaging pay monthly pay annually save 20% live chat startup $39 usd /age" |
| Live Chat Plus/agent/month | $69 | $55per month | – | – | "demo/ pricing & packaging pay monthly pay annually save 20% live chat startup $39 usd /age" "demo/ pricing & packaging pay monthly pay annually save 20% live chat startup $39 usd /age" |
| Live Chat Ultra | Quote | – | – | – | "Live Chat Ultra" |
| AI Agent | Quote | – | – | – | "AI Agent" |
| AI Copilot | Quote | – | – | – | "AI Copilot" |
| AI Insights | Quote | – | – | – | "AI Insights" |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Multi-year contracts available via account executive "Yes. Please discuss your needs with your account executive."
- Refunds
- Monthly plans can cancel any time but are charged for the full current month "Customers on a monthly billing cycle can cancel their subscription at any time but will be charged in full for the unused portion of the current month."
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Comm100 Network Corporation
- Address
- 558 – 1771 Robson St., Vancouver, BC V6G 1C9, Canada
- Online since
- May 7, 2009 Domain registration date
Comm100 alternatives
Intercom Fin Voice$19 /mochecked Oct 29, 2026
Retell AI$0.07 /minutechecked Oct 29, 2026
Bland$299 /mochecked Oct 29, 2026
ElevenLabs Agents$5 /moFree plan · checked Oct 29, 2026
CognigyQuotechecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Comm100 free?
There's no free plan. Free trial: 30-day free trial on Live Chat Startup, Live Chat Plus, Ticketing & Messaging and add-ons. Paid plans start at $39/month.
How much does Comm100 cost?
Paid plans start at $31 per month billed yearly, or $39 billed monthly.
Is Comm100 HIPAA compliant?
Comm100 says a HIPAA BAA is available.