Which one, by use case
| If you care about | Leads | Fireflies.ai | Otter.ai |
|---|---|---|---|
| Lowest cost at 10 seats$10 a month apart, Pro plan against Pro plan | Otter.ai | $180 | $170 |
| Lowest starting pricePro against Pro | Otter.ai | $18/user | $16.99/user |
| Trying it freeBoth have a free plan | Tie | Free forever plan: unlimited transcription, limited AI summaries, 400 mins... | Basic plan is free forever: 300 monthly transcription minutes, 30 minutes... |
| Buying without a sales call | Tie | Self-serve + sales | Self-serve + sales |
| No long contract | Can't compare | Enterprise is annual only | Subscriptions auto-renew for the initial period or one year, whichever is... |
| Most AI note takers checks statedCounted from quotes on each vendor's site, not tested | Tie | 8 of 8 | 8 of 8 |
| Security reviewSOC 2, GDPR, HIPAA BAA and SSO, in the vendor's own words | Fireflies.ai | 4 of 4 stated | 2 of 4 stated |
| Fewest price rises on recordFrom archived copies of each pricing page | Tie | 0 since 2023Q1 | 0 since 2023Q1 |
Each row is computed from the two records, with no overall winner. "Not found" means a record doesn't state it, so that row can't be decided.
Plans side by side
| Fireflies.ai plan | Price | Included |
|---|---|---|
| FreeFree forever"Free forever" | $0 | 20 credits |
| Proper seat / month"$18" | $18 | 20 credits |
| Businessper seat / month"$29" | $29 | Unlimited |
| Enterpriseper seat / month, billed annually"-transcription-credits-storage-and-rate-limits-for-meetings enterprise for large scale..." | $39 yearly | Unlimited |
Read from Fireflies.ai's pricing page on Oct 29, 2026.
| Otter.ai plan | Price | Included |
|---|---|---|
| Pro/user/month"$16.99" | $16.99 | 1,200 minutes |
| Business/user/month"$24" | $24 | Unlimited |
| Basic"300 monthly transcription minutes" | Not found | 300 minutes |
| Enterprise"Schedule a demo" | Quote | Unlimited |
Read from Otter.ai's pricing page on Oct 29, 2026.
AI note takers checks
| Check | Fireflies.ai | Otter.ai |
|---|---|---|
| AI summaries and action items | Stated"Get detailed notes, action items, and customized summaries instantly after every meeting." | Stated"Otter turns every meeting into a clear summary with decisions, action items, and insights." |
| Bot-free recording option | Stated"Record using Chrome extension without Fireflies bot" | Stated"Record conversations directly from your Mac or Windows desktop, without bots joining the call." |
| Multi-language transcription | Stated"Transcription in 100+ languages" | Stated"AI transcription in English, Spanish, French, German, Japanese, and Chinese" |
| CRM integration | Stated"Auto-fill out your CRM with notes and call logs." | Stated"Key deal details, notes, and next steps automatically extracted from every meeting and synced to your CRM." |
| Zoom, Meet, Teams support | Stated"Zoom, GMeet, Teams, +more" | Stated"Zoom, MS Teams, and Google Meet" |
| Ask AI across meetings | Stated"Let Fred review your meetings and come back with answers to any question you have." | Stated"Otter AI Chat searches across your meetings and connected apps to instantly answer questions and help you..." |
| SOC 2 / GDPR / HIPAA | Stated"Certified for GDPR, SOC 2 Type II, and HIPAA compliance, ensuring top security and privacy standards." | Stated"HIPAA compliance (add-on)" |
| Free plan available | Stated"Free forever" | Stated"Free forever" |
Fine print
| Term | Fireflies.ai | Otter.ai |
|---|---|---|
| Contract | Enterprise is annual only"ANNUAL ONLY" | Subscriptions auto-renew for the initial period or one year, whichever is less; 30 days written notice to..."The term of each Subscription Service will automatically renew for a period equal to the Initial..." |
| Refunds | Not found | All fees non-refundable"All fees are in U.S. Dollars and are non-refundable." |
| Auto renew | Not found | Yes, cancel before renewal to avoid next charge"You must cancel your subscription before it renews in order to avoid billing of the next periodic..." |
| Price change notice | Price changes to existing subscription fees are governed by Section 7(d) of the Terms"Price changes to existing Subscription Fees will be governed by Section 7(d)." | Advance notice given before fee changes apply"Otter.ai may change the fees for any feature of the Service, including additional fees or charges, if..." |
Security and your data
| Question | Fireflies.ai | Otter.ai |
|---|---|---|
| Trains AI on your data? | no"will not use your User Content to train, retrain, fine-tune or otherwise improve any generative artificial..." | Not found |
| HIPAA (signs a BAA) | available on Enterprise with Private Storage"BAA for healthcare and DSA for education, available on Enterprise with Private Storage." | available as add-on"HIPAA compliance (add-on)" |
| SOC 2 | SOC 2 Type II"SOC 2 Type II" | Not found |
| GDPR | yes"GDPR & Data Ownership" | Not found |
| Single sign-on | Enterprise plan"SSO + SCIM" | Enterprise, minimum 100-user license"SSO, SCIM, Domain Capture" |
The vendors' own words. We don't audit security claims. The full trust table.
Price history
No price changes on Fireflies.ai's pricing page since 2023Q1, across 16 archived reads.
No price changes on Otter.ai's pricing page since 2023Q1, across 16 archived reads.
From archived copies of each pricing page in the Internet Archive, one per quarter, in USD. All price changes.