How much does Otter.ai cost?
- Free plan
- Yes
- Free trial
- 7-day free trial on Business
- Enterprise
- Contact sales
In your favor
- Unlimited usage on Business. A flat price with no cap on usage.
- Free plan. Basic plan is free forever: 300 monthly transcription minutes, 30 minutes per conversation, 3 lifetime file imports, AI summaries, AI Chat, live transcription.
- Notice before price changes. Advance notice given before fee changes apply
Watch out for
- No refunds on a long commitment. All fees non-refundable
How you buy and get started
- Sign up
- Self-serve signup for Basic, card purchase for Pro and Business "Start for free"
- Setup
- Not stated
- When sales steps in
- SSO and SCIM require a minimum 100-user license "minimum 100-user license required"
- Support
- Email support, standard on Basic and Pro, prioritized on Business and Enterprise "Prioritized support"
What Otter.ai does
Otter joins Zoom, Microsoft Teams and Google Meet or records bot-free from desktop, turning meetings into transcripts, summaries, action items and CRM updates. It offers a free Basic plan, paid Pro and Business plans, and a sales-led Enterprise plan.
- Good for
- Individuals, sales teams, educators, media and recruiting teams, and enterprises that want searchable meeting notes with follow-up automation.
- Channels
- Web, Mac desktop app, Windows desktop app, iOS app, Android app, Chrome extension
- Main product
- Otter AI meeting notetaker and transcription
- Also includes
- Live transcription, Automated summaries with action items and outlines, Otter AI Chat across meetings, Speaker identification, Desktop app for bot-free recording, Channels for organizing meetings
- Connects to
- Zoom, Google Meet, Microsoft Teams, Slack, Salesforce, HubSpot, Claude, Google Drive, Google Calendar, Google Docs, Dropbox, Jira
- Public API
- Yes
- MCP server
- Yes
- AI summaries and action items
Otter turns every meeting into a clear summary with decisions, action items, and insights.
- Bot-free recording option
Record conversations directly from your Mac or Windows desktop, without bots joining the call.
- Multi-language transcription
AI transcription in English, Spanish, French, German, Japanese, and Chinese
- CRM integration
Key deal details, notes, and next steps automatically extracted from every meeting and synced to your CRM.
- Zoom, Meet, Teams support
Zoom, MS Teams, and Google Meet
- Ask AI across meetings
Otter AI Chat searches across your meetings and connected apps to instantly answer questions and help you crea
- SOC 2 / GDPR / HIPAA
HIPAA compliance (add-on)
- Free plan available
Free forever
The same 8 checks appear on every tool in AI note takers. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available as add-on | "HIPAA compliance (add-on)"pricing |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | California residents notice published | "our [Privacy Notice for California Residents](https://otter.ai/ccpa-notice) includes additional information about your rights"privacy |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Enterprise, minimum 100-user license | "SSO, SCIM, Domain Capture"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Pro/user/month | $16.99 | $8.33per month | 1200 minutes90 minutes per conversation | – | "$16.99" "$8.33" |
| Business/user/month | $24 | $19.99per month | Unlimited4 hours per conversation; 20% off for 3 months+ from $30 | – | "$24" "$19.99" |
| Basic | – | – | 300 minutes30 minutes per conversation; 3 lifetime file imports | – | "300 monthly transcription minutes" |
| Enterprise | Quote | – | Unlimited | – | "Schedule a demo" |
Free plan: Basic plan is free forever: 300 monthly transcription minutes, 30 minutes per conversation, 3 lifetime file imports, AI summaries, AI Chat, live transcription.
Otter.ai price history
No price changes on Otter.ai's pricing page since 2023Q1, across 16 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Subscriptions auto-renew for the initial period or one year, whichever is less; 30 days written notice to change or term "The term of each Subscription Service will automatically renew for a period equal to the Initial Subscription Period or one (1) year periods, whichever is less"
- Refunds
- All fees non-refundable "All fees are in U.S. Dollars and are non-refundable."
- Auto renew
- Yes, cancel before renewal to avoid next charge "You must cancel your subscription before it renews in order to avoid billing of the next periodic Subscription Fee to your account."
- Price change notice
- Advance notice given before fee changes apply "Otter.ai may change the fees for any feature of the Service, including additional fees or charges, if Otter.ai gives you advance notice of changes before they apply."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Otter.ai, Inc.
- Address
- 800 W El Camino Real, Suite 170, Mountain View, CA 94040
- Online since
- Dec 16, 2017 Domain registration date
Otter.ai alternatives
Bluedot$14 /moFree plan · checked Oct 29, 2026
Circleback$15 /moFree plan · checked Oct 29, 2026
Fellow$7 /moFree plan · checked Oct 29, 2026
Granola$14 /moFree plan · checked Oct 29, 2026
Notion AI Meeting Notes$10 /moFree plan · checked Oct 29, 2026
Oliv AI$19 /moFree plan · checked Oct 29, 2026
Sybill$30 /moFree plan · checked Oct 29, 2026
MeetGeek$15.99 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Otter.ai free?
Yes. Basic plan is free forever: 300 monthly transcription minutes, 30 minutes per conversation, 3 lifetime file imports, AI summaries, AI Chat, live transcription. Paid plans start at $16.99/month.
How much does Otter.ai cost?
Paid plans start at $8.33 per month billed yearly, or $16.99 billed monthly.
Is Otter.ai HIPAA compliant?
Otter.ai says a HIPAA BAA is available as add-on.