How much does Superwise cost?
Paid plans start at
$9/mo
- Free plan
- Yes
- Free trial
- Sentinel: 30 days free on every self-service tier, no credit card
- Enterprise
- Contact sales
Read from superwise.ai/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Unlimited users on Chat Professional. A flat price with no cap on users.
- Free plan. Chat Solo is free for the first 12 months for one user (card required), then $9 per user a month
- Notice before price changes. Fees can change with notice
Watch out for
- No refunds on a long commitment. Payments are non-refundable unless otherwise specified
How you buy and get started
Self-serve + salesButtons on their site: Get Sentinel, Start Chat, Talk to us, Explore services
- Sign up
- Self-service signup for Sentinel (no credit card) and Chat (card required, $0 due today) "Buy online. No sales call."
- Setup
- Install the Windows app, the Sentinel CLI, or a team gateway on AWS, GCP, or Azure "Install the Windows app, the Sentinel CLI, or a team gateway on AWS, GCP, or Azure."
- When sales steps in
- Enterprise tiers for Sentinel and Chat are contact-sales "Contact us for Enterprise pricing."
- Support
- Dedicated support with SLA for Chat Enterprise "Dedicated support with SLA"
- Support
- 99.9% uptime target with downtime support "SUPERWISE will use commercially reasonable efforts to ensure that the service is available with a 99.9% Uptime and will provide support to address downtime issues."
What Superwise does
Sentinel replaces listed identifiers such as email addresses, phone numbers and card numbers before a prompt reaches AI tools like ChatGPT or Claude, and keeps a metadata record of each check. Chat is a governed private AI workspace, and Services cover readiness assessments, builds, governance controls and compliance prep, all tied to one platform with shared policies and an audit trail.
- Good for
- Businesses whose staff already use public AI tools and need data protection, a safe internal AI chat, or help preparing for AI compliance, including regulated teams in healthcare, legal, insurance, accounting and manufacturing.
- Channels
- Windows app, CLI, Team gateway on AWS, GCP or Azure, Web chat workspace
- Main product
- SUPERWISE Sentinel (AI gateway) and SUPERWISE Chat, on the SUPERWISE AMP platform
- Also includes
- Sentinel: replaces listed identifiers before a prompt leaves the PC, Sentinel: metadata record of every check, Chat: governed AI chat with guardrails, Chat: role-based access and governance policies, Chat: knowledge (RAG) from your own documents, Platform: shared policies, one audit trail, one dashboard
- Connects to
- ChatGPT, Claude
- Public API
- Not stated
- MCP server
- Not stated
- AI system inventoryNot stated
- AI risk assessmentsNot stated
- EU AI Act, NIST, ISO mapping
Map current practices and evidence to the framework, identify gaps, and turn them into owned work rather than
- Policy and approval workflows
Role-based access and governance policies
- Model monitoring and driftNot stated
- Bias and fairness testingNot stated
- Shadow AI discoveryNot stated
- Audit-ready reportingNot stated
The same 8 checks appear on every tool in AI governance tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "SUPERWISE signs a Business Associate Agreement with healthcare customers, and the scope is confirmed during scoping."security |
| SOC 2 | audit underway, report expected Q1 2027 | "Our SOC 2 audit is underway, with the report expected in Q1 2027."privacy |
| GDPR | commits to comply with GDPR | "SUPERWISE will comply with all applicable data protection and privacy laws and regulations in the jurisdictions where the Customer's data is processed, including, but not limited t"terms |
| CCPA | commits to comply with CCPA | "SUPERWISE will comply with all applicable data protection and privacy laws and regulations in the jurisdictions where the Customer's data is processed, including, but not limited t"terms |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Chat Business Plus | "Also includes: SSO, model choice, integrations, and white-labeling"pricing |
| Trust center | Trust center at /trust/ | "Our security practices and subprocessors are listed in the [trust center](/trust/)."privacy |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Chat Solo/user/month | $0 | – | 1 users1M swTokens per month; $9 per user a month after 12 months | – | "Free for your first 12 months. Card required. $0 due today; $9 per user a month after 12 m" |
| Chat Professional/user/month | $9 | – | Unlimited1.75M swTokens per month; $29/user standard after first 12 m | – | "Launch price for your first 12 months, then $29/user standard." |
| Sentinel Solo/month | $10 | – | 1 Sentinels1 Sentinel | – | "$10/month" |
| Sentinel Pro/month | $25 | – | 5 SentinelsUp to 5 Sentinels | – | "$25/month" |
| Chat Business/user/month | $49 | – | Unlimited2.25M swTokens per month | – | "$49/user/month" |
| Sentinel Business/month | $50 | – | 5 SentinelsUp to 5 Sentinels | – | "$50/month" |
| Chat Business Plus/user/month | $69 | – | Unlimited2.75M swTokens per month | – | "$69/user/month" |
| Compliance gap assessment (service) | – | – | –One target framework, 3 to 4 weeks | – | "| Gap assessment | $12,500 | 3 to 4 weeks | One target framework |" |
| Compliance full readiness (service) | – | – | –3 to 6 months | – | "| Full readiness | $75,000 | 3 to 6 months | Prioritized gap assessment |" |
| Sentinel Enterprise | Quote | – | – | – | "Contact us for deployment strategy and planning." |
| Chat Enterprise | Quote | – | Unlimited | – | "Custom by contract." |
Free plan: Chat Solo is free for the first 12 months for one user (card required), then $9 per user a month
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Subscription terms; customer can give non-renewal notice at least 30 days before renewal "Customer may terminate this agreement by giving notice of non-renewal at least 30 days prior to a renewal date."
- Refunds
- Payments are non-refundable unless otherwise specified "All payments are non-refundable unless otherwise specified."
- Auto renew
- Not stated
- Price change notice
- Fees can change with notice "We reserve the right to change the fees for the Service, with notice to you."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Deep Insight Solutions, Inc.
- Address
- Nashville, Tennessee (offices in Tel Aviv, Israel and Ahmedabad, India)
- Online since
- Apr 22, 2018 Domain registration date
- Founder
- Russ Blattner, Chief Executive Officer, Co-Founder
- Founder
- John Leschorn, Chief Product Officer, Co-Founder
- Backing
- "Named a Major Player in IDC MarketScape 2025 Worldwide Unified AI Governance Pla" their words
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Questions
Is Superwise free?
Yes. Chat Solo is free for the first 12 months for one user (card required), then $9 per user a month Paid plans start at $9/month.
How much does Superwise cost?
Paid plans start at $9 per month.
Is Superwise HIPAA compliant?
Superwise says a HIPAA BAA is available.