How much does TheySaid cost?
Usage price from
$1/minute
- Free plan
- Yes
- Usage price
- $1/minute
- Enterprise
- Contact sales
Read from www.theysaid.io/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free plan. Free plan: 5 AI user tests/month, 50 AI surveys/month, 1 workspace and 1 active test, all AI features, no credit card
- Notice before price changes. 30 days written notice
Watch out for
- No refunds on a long commitment. Payments non-refundable unless an SOW says otherwise
How you buy and get started
Self-serve + salesButtons on their site: Get Started Free, Contact Sales, Book a Demo
- Sign up
- Self-serve free signup, no credit card "No credit card required"
- Setup
- First test in under 5 minutes "No credit card. First test in under 5 minutes."
- When sales steps in
- Enterprise plan requires contacting sales "Contact Sales"
- Support
- Priority support with SLA on Enterprise "Priority support with SLA"
- Support
- Dedicated account manager on Enterprise "Dedicated account manager"
What TheySaid does
TheySaid runs AI-moderated user tests, interviews, surveys and polls, and returns transcripts, summaries and clips. It is a customer research tool, not a recruiting or candidate-interview product.
- Good for
- Product managers, UX designers and UX researchers who want customer feedback on designs and products without scheduling interviews.
- Channels
- Shareable link, Email panel, Website pop-up, Website embed, QR code
- Main product
- AI user testing and AI interviews platform with human and synthetic testers
- Also includes
- AI user tests, AI interviews, AI surveys, AI polls, AI forms, AI test moderator
- Connects to
- Slack, HubSpot, Salesforce, Google Sheets, Zoho, Zendesk, Teams, Workday, Jira, Claude, Cursor, v0
- Public API
- Yes
- MCP server
- Yes
- AI conducts interviews
Moderated conversations, no scheduling
- Live interview notesNot stated
- Transcripts and summaries
AI-generated summaries of findings
- AI candidate scoringNot stated
- Structured scorecardsNot stated
- ATS integrationNot stated
- Multilingual interviews
Localization (70+ languages)
- Bias and compliance controlsNot stated
The same 8 checks appear on every tool in AI interview assistants. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | yes (opt-out available to org owners and admins) | "TheySaid processes your organization's survey data to train and improve TheySaid's AI models"privacy |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 listed; program follows SOC 2 criteria | "Our information security program follows the criteria set forth by SOC 2 (and ISO 27001 soon)."security |
| GDPR | yes | "Theysaid is in full compliance with GDPR and has support for data deletion."security |
| CCPA | acts as service provider under CCPA | "a "service provider" under CCPA"privacy |
| PCI | Not stated | |
| ISO 27001 | not yet, stated as coming soon | "Our information security program follows the criteria set forth by SOC 2 (and ISO 27001 soon)."security |
| Single sign-on | Enterprise plan | "SSO / SAML"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Free/month | $0 | – | 5 AI user tests1 workspace and 1 active test; 50 AI surveys/month | – | "5 AI user tests/month" |
| Synthetic testper synthetic test | $1per minute | – | – | – | "And it starts at just $1 per synthetic test." |
| Enterprise | Quote | – | – | – | "Billed annually" |
Free plan: Free plan: 5 AI user tests/month, 50 AI surveys/month, 1 workspace and 1 active test, all AI features, no credit card
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- All plans billed annually by default; monthly costs 33% more "All plans are billed annually by default. Monthly billing is available but costs 33% more."
- Refunds
- Payments non-refundable unless an SOW says otherwise "Unless otherwise stated in an applicable SOW, all payments are non-refundable."
- Auto renew
- Not stated
- Price change notice
- 30 days written notice "Unless otherwise stated in an applicable SOW, TheySaid may modify the fees for the Services upon thirty (30) days’ prior written notice."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- TheySaid, Inc.
- Online since
- Nov 3, 2022 Domain registration date
- Backing
- "Google trusts only 67 companies with sensitive OAuth access" their words
TheySaid alternatives
Metaview$100 /moFree plan · checked Oct 29, 2026
Peoplebox$2 /mochecked Oct 29, 2026
Honeit$19 /mochecked Oct 29, 2026
Spark Hire$249 /mochecked Oct 29, 2026
Interviewer.AI$199 /mochecked Oct 29, 2026
BrightHireQuotechecked Oct 29, 2026
Employ (Pillar AI Interview Companion)Quotechecked Oct 29, 2026
Modern HireQuotechecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is TheySaid free?
Yes. Free plan: 5 AI user tests/month, 50 AI surveys/month, 1 workspace and 1 active test, all AI features, no credit card
Does TheySaid train AI on your data?
Yes (opt-out available to org owners and admins), according to TheySaid: "TheySaid processes your organization's survey data to train and improve TheySaid's AI models"