How much does Smartling cost?
- Free plan
- Yes
- Usage price
- $0.01/minute
- Enterprise
- Contact sales
In your favor
- Free plan. Core plan is 'Free to Start' (basic workflow, CAT tool, translation memory for 180 days); what happens after is not stated
How you buy and get started
- Sign up
- Self-serve account registration available via 'Try for free'; Core plan is 'Free to Start' "Try for free"
- Setup
- Onboard in days "Onboard in days, backed by G2's #1 ranking for implementation."
- When sales steps in
- Not stated
- Support
- 24/7 support listed as a Customer Success feature "24/7 support"
What Smartling does
Smartling offers a cloud translation management system with AI and machine translation, human review, translation memory, and 50+ connectors. It has a Core plan that is free to start and an Enterprise plan, with translation services priced per word.
- Good for
- Enterprise marketing, localization and engineering teams that need AI translation with human review and connectors to CMS, code and marketing tools; small teams can start on the Core plan.
- Channels
- Web app, API, Web proxy (Global Delivery Network), Connectors, Zapier
- Main product
- Smartling translation management system with AI and human translation
- Also includes
- Translation management system, AI Hub with 20+ LLMs and MT engines, LQA Agent quality scoring, CAT tool with visual context, Translation memory, Glossaries and style guides
- Connects to
- WordPress, Adobe Experience Manager, Contentful, Drupal, Sitecore, Salesforce, Zendesk, Marketo, HubSpot, GitHub, Google Drive, Shopify
- Public API
- Yes
- MCP server
- Not stated
- Custom glossaries
Fully customizable linguistic packages, including glossary and style guides
- Document file translation
Best fit for individuals or small teams looking to translate business documents
- Translation API
For custom setups, Smartling provides open APIs, SDKs, Zapier support, and professional services.
- 100+ languagesNot stated
- Translation memory
Translation memory for 180 days
- Human review workflow
Human translation from our network of 4,000+ linguists
- No training on dataNot stated
- Live speech translationNot stated
The same 8 checks appear on every tool in AI translation tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "Smartling is compliant with the Health Insurance Portability and Accountability ACT (HIPAA)."privacy |
| SOC 2 | SOC 2 Type 2 certified | "Smartling is certified to the following standards, Soc2Type2 of the American Institute of Public Accountants"privacy |
| GDPR | Manages to GDPR | "Smartling manages to the General Data Protection Regulation (GDPR))"privacy |
| CCPA | Not stated | |
| PCI | PCI DSS Level I | "PCI DSS Level I"privacy |
| ISO 27001 | Not stated | |
| Single sign-on | SSO and SAML authentication; listed in plan comparison | "provides SSO and SAML authentication"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Core | – | – | – | – | "Free to Start" |
| Machine Translation/word | $0.01per minute | – | – | – | "starting at $0.0075\*/word" |
| AI Translation/word | $0.06per minute | – | – | – | "starting at $0.06/word\*" |
| AI Human Translation/word | $0.12per minute | – | – | – | "starting at $0.12/word" |
| Human Translation/word | $0.20per minute | – | – | – | "starting at $0.20/word" |
| Enterprise | Quote | – | Unlimited | – | "Best fit for companies or large teams looking to scale and optimize translation" |
Free plan: Core plan is 'Free to Start' (basic workflow, CAT tool, translation memory for 180 days); what happens after is not stated
Fine print
- Auto renew
- Not stated
- Billed beyond usage
- Not stated
- Billing increment
- Per word "starting at $0.06/word\*"
- Contract
- Not stated
- Price change notice
- Not stated
- Refunds
- Free revisions included as standard under satisfaction guarantee "We stand behind every translation, with free revisions included as standard."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Smartling, Inc.
- Online since
- Sep 25, 2009 Domain registration date
- Customers
- "Customer stories include Trustpilot, Netskope and IHG" their claim
- Backing
- "Named a Leader in The Forrester Wave Localization Services, Q3 2026" their words
Smartling alternatives
ElevenLabs$5 /moFree plan · checked Oct 29, 2026
DeepL$7.49 /moFree plan · checked Oct 29, 2026
Weglot€12.50 /moFree plan · checked Oct 29, 2026
Synthesia$14 /moFree plan · checked Oct 29, 2026
Maestra$15 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Smartling free?
Yes. Core plan is 'Free to Start' (basic workflow, CAT tool, translation memory for 180 days); what happens after is not stated
Is Smartling HIPAA compliant?
Smartling says a HIPAA BAA is available.
