How much does Unbabel cost?
- Free plan
- Not stated
How you buy and get started
- Sign up
- Not stated
- Setup
- customer review says onboarding was easy and Zendesk integration fast "Unbabel is easy to set up; their procurement and implementation teams made the onboarding easy and the integration to Zendesk was seamless and very fast."
- When sales steps in
- Not stated
- Support
- Customer support help center "[Customer Support](https://customer-happiness.unbabel.com/hc/en-us)"
What Unbabel does
Unbabel translates content with AI and brings in human editors when needed, with quality estimation reporting and workflow customization by market or content type. It integrates with tools such as Salesforce, Zendesk and Intercom and is sold through demos.
- Good for
- Businesses with customer service teams (gaming, retail, tech, travel) and BPOs or technology vendors needing multilingual support and content.
- Channels
- Customer service, Multilingual content
- Main product
- Unbabel LangOps Platform
- Also includes
- AI translation with human review when needed, Quality Estimation / Quality Intelligence, MT Score model comparison, Customizable workflows by market or content type, Automatic PII anonymization, Customer portal
- Connects to
- Salesforce, Zendesk, Intercom
- Public API
- Not stated
- MCP server
- Not stated
- Custom glossariesNot stated
- Document file translationNot stated
- Translation APINot stated
- 100+ languagesNot stated
- Translation memoryNot stated
- Human review workflow
empowers you to bring in human review when needed
- No training on dataNot stated
- Live speech translationNot stated
The same 8 checks appear on every tool in AI translation tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | compliant | "Our solution is also GDPR and CCPA compliant, and Unbabel is ISO 27001 and ISO 9001 certified"security |
| CCPA | compliant | "Our solution is also GDPR and CCPA compliant, and Unbabel is ISO 27001 and ISO 9001 certified"security |
| PCI | Not stated | |
| ISO 27001 | certified | "Unbabel is certified against the ISO27001 standards, the international standard for Information Security Management Systems (ISMS)."privacy |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Unbabel's pricing page.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Unbabel Inc.
- Address
- 595 Pacific Avenue, 4th floor, San Francisco, CA 94133, USA
- Online since
- Dec 23, 2000 Domain registration date
- Customers
- "Worldwide leading brands trust Unbabel" their claim
Unbabel alternatives
ElevenLabs$5 /moFree plan · checked Oct 29, 2026
DeepL$7.49 /moFree plan · checked Oct 29, 2026
Weglot€12.50 /moFree plan · checked Oct 29, 2026
Synthesia$14 /moFree plan · checked Oct 29, 2026
Maestra$15 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Unbabel free?
No free plan is stated on Unbabel's pricing page.