How much does Jotform cost?
- Free plan
- Yes
- Free trial
- No trial period for paid plans
- Enterprise
- Contact sales
In your favor
- No long-term contract. Monthly or yearly subscription, cancel anytime
- No overage charges. No overage billing stated; at storage limit the oldest submissions are deleted to make room, and users are notified and asked to upgrade or purge
- Free plan. Starter plan is free: 5 forms, 100 monthly submissions, 100 MB space, 10 monthly payment submissions. Jotform branding is included; remove it on a paid plan. Upgrade when limits are exceeded.
- Refunds offered. Full refund if cancelled within 30 days of payment
How you buy and get started
- Sign up
- Self-serve signup with Google, Apple or email "Sign Up with an email"
- Setup
- Not stated
- When sales steps in
- Enterprise plan is contact-sales "Contact Sales"
- Support
- 24/7 customer support "Our friendly support team is available to help you anytime you need them."
- Support
- Dedicated support on Enterprise "Get a dedicated support team with Jotform Enterprise."
What Jotform does
Jotform lets users build forms without code, with conditional logic, payment collection, 150+ integrations and AI prompts to create forms. It offers a free Starter plan, Bronze, Silver and Gold paid plans, and a custom-priced multi-user Enterprise plan.
- Good for
- Individuals, small to mid-size businesses, nonprofits, schools, healthcare teams (Gold or Enterprise for HIPAA) and large organizations needing SSO, data residency and white labeling.
- Channels
- Web form builder, Mobile app, ChatGPT app, Claude app, MCP, WordPress
- Main product
- Jotform Form Builder
- Also includes
- Drag-and-drop form builder, Conditional logic, Online payment collection, 150+ integrations, Jotform Sign e-signatures, AI Form Builder
- Connects to
- Slack, Google Sheets, Stripe, PayPal, Square, Salesforce, HubSpot, Mailchimp, Zapier, Dropbox, Google Drive, OneDrive
- Public API
- Not stated
- MCP server
- Yes
- AI form from prompt
AI Form BuilderCreate online forms with simple prompts
- AI editing of existing formsNot stated
- Conditional logic
powerful forms that use conditional logic, accept payments, generate reports, and automate workflows.
- Payment collection
Whether you’re selling a product, accepting a fee, or collecting a donation, Jotform allows you to get paid di
- Native app integrations
Jotform’s 150+ integrations
- File uploads
Upload space is the available disk space you can use to store files uploaded to your forms.
- HIPAA / SOC 2 compliance
HIPAA compliance features are optional features, such as encryption, auditing, and PHI segmentation
- Remove branding, custom domain
Users on other Jotform plans can remove this branding and replace it with their own.
The same 8 checks appear on every tool in AI form builders. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "Jotform doesn’t use the data collected through AI Agents to improve its services or for any other purposes"pricing |
| HIPAA (signs a BAA) | available on Gold and Enterprise | "These features are available on **Gold and Enterprise plans only.**"pricing |
| SOC 2 | Not stated | |
| GDPR | complies with GDPR | "Jotform complies with the European Union’s General Data Protection Regulation (GDPR)"pricing |
| CCPA | complies with CCPA | "the California Consumer Privacy Act (CCPA)"pricing |
| PCI | PCI DSS Level 1 Compliant Service Provider | "Jotform Inc. is certified as a PCI DSS Level 1 Compliant Service Provider"privacy |
| ISO 27001 | Not stated | |
| Single sign-on | Enterprise | "Single Sign-On (SSO)"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Starter | $0 | – | 100 monthly submissions5 forms, 100 MB space, 10 monthly payment submissions | – | "100 Monthly Submissions" |
| Bronze/month | $39 | – | 1000 monthly submissions25 forms, 1 GB space, 100 monthly payment submissions | – | "aa-enabled features unavailable ai agent limits get started bronze $ 39 /month get started" |
| Silver/month | $49 | – | 2500 monthly submissions50 forms, 10 GB space, 250 monthly payment submissions | – | "features unavailable ai agent limits get started best value silver $ 49 /month get started" |
| Gold/month | $129 | – | 10000 monthly submissions100 forms, 100 GB space, 1,000 monthly payment submissions, | – | "aa-enabled features unavailable ai agent limits get started gold $ 129 /month get started " |
| Enterprise | Quote | – | Unlimited | – | "Custom Price" |
Free plan: Starter plan is free: 5 forms, 100 monthly submissions, 100 MB space, 10 monthly payment submissions. Jotform branding is included; remove it on a paid plan. Upgrade when limits are exceeded.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- No overage billing stated; at storage limit the oldest submissions are deleted to make room, and users are notified and "if you exceed your total submission storage, the system will delete the oldest form response to make room for new submissions."
- Contract
- Monthly or yearly subscription, cancel anytime "You can select either a monthly or a yearly subscription."
- Refunds
- Full refund if cancelled within 30 days of payment "If, for any reason, you need to cancel your subscription within 30 days of payment, we’ll issue a full refund."
- Auto renew
- Renews automatically each month or year unless cancelled "Your subscription will automatically be renewed each month for monthly plans and each year for yearly plans unless you cancel."
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Jotform Inc.
- Address
- 4 Embarcadero Center, Suite 780, San Francisco CA 94111
- Online since
- Nov 9, 2005 Domain registration date
- Customers
- "Trusted by over 40 million users" their claim
Jotform alternatives
WPForms$4.12 /mochecked Oct 29, 2026
ClickUp Forms$9 /moFree plan · checked Oct 29, 2026
Monday WorkForms$9 /moFree plan · checked Oct 29, 2026
Formester$12 /moFree plan · checked Oct 29, 2026
Zoho Forms$12 /moFree plan · checked Oct 29, 2026
Fillout$15 /moFree plan · checked Oct 29, 2026
Cognito Forms$19 /moFree plan · checked Oct 29, 2026
Makeform$19 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Jotform free?
Yes. Starter plan is free: 5 forms, 100 monthly submissions, 100 MB space, 10 monthly payment submissions. Jotform branding is included; remove it on a paid plan. Upgrade when limits are exceeded. Paid plans start at $39/month.
How much does Jotform cost?
Paid plans start at $39 per month.
Does Jotform train AI on your data?
No, according to Jotform: "Jotform doesn’t use the data collected through AI Agents to improve its services or for any other purposes"
Is Jotform HIPAA compliant?
Jotform says a HIPAA BAA is available on Gold and Enterprise.
