How much does SurveyMonkey cost?
Paid plans start at
$30/mo billed yearly
- Free plan
- Yes
- Enterprise
- Contact sales
Read from www.surveymonkey.com/pricing/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free plan. SurveyMonkey Basic (free) plan with a limited number of viewable responses per survey; if a paid subscription ends, the account becomes Basic and responses over the Basic limit older than 365 days are deleted
- Notice before price changes. Fee changes take effect at end of the current billing cycle with advance notice
Watch out for
- Extra usage is billed. $0.15 per additional response beyond plan limit, billed in arrears
- Going over the Team Advantage allowance costs $0.15 per response. Included: 50000 responses per year.
- No refunds on a long commitment. Fees are non-refundable except as provided in the Terms or required by law
How you buy and get started
Self-serve + salesButtons on their site: Sign up free, Get started free, Contact Sales, Get a demo
- Sign up
- Self-serve sign up for free and paid Team plans "Sign up free"
- Setup
- Not stated
- When sales steps in
- Enterprise requires 5+ users and a demo via contact sales "Get a demo"
- Support
- Phone support on Team Premier "Phone support"
- Support
- Customer Success access on Enterprise "Customer Success access"
- Support
- Expert help with platform training, survey design, and analysis "Get expert help"
What SurveyMonkey does
SurveyMonkey lets users build surveys and online forms, collect responses, and analyze results, with team plans priced per user and a sales-led Enterprise tier. Enterprise adds SSO, HIPAA and GDPR compliance, regional hosting, and BI and CRM integrations.
- Good for
- Teams and large organizations running employee, customer, event, and market research surveys and online forms
- Channels
- web
- Main product
- SurveyMonkey (online survey and form platform)
- Also includes
- Unlimited surveys and questions on Team plans, Shared brand assets, user roles and permissions, Premium themes and logic features, Accept payments, Multi-survey analysis, statistical significance, Analyze with AI, Thematic Analysis, White label branding, advanced logic, block randomization, multilingual surveys, crosstabs (Team Premier)
- Connects to
- Salesforce, Power BI, Zoom, HRIS integrations
- Public API
- Yes
- MCP server
- Not stated
- AI form from promptNot stated
- AI editing of existing formsNot stated
- Conditional logic
More logic features
- Payment collection
Accept payments
- Native app integrations
Unlock advanced survey tools and integrations with apps like
- File uploadsNot stated
- HIPAA / SOC 2 compliance
are compliant with HIPAA and GDPR requirements
- Remove branding, custom domain
White label branding
The same 8 checks appear on every tool in AI form builders. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available on Enterprise | "Protect data with SSO, [HIPAA](/product/features/hipaa-compliance/) and [GDPR](/product/features/privacy/) compliance, and regional hosting."enterprise |
| SOC 2 | Not stated | |
| GDPR | GDPR compliance on Enterprise | "Protect data with SSO, [HIPAA](/product/features/hipaa-compliance/) and [GDPR](/product/features/privacy/) compliance, and regional hosting."enterprise |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Enterprise | "Single sign-on (SSO)"pricing |
| Trust center | Trust Center page linked | "Visit our Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Team Advantage/ user / month | – | $30per month | 50000 responses per year3 user minimum | $0.15/response | "$30/ user / month Starting at 3 users, billed annually" |
| Team Premier/ user / month | – | $92per month | 100000 responses per year3 user minimum | $0.15/response | "$92/ user / month Starting at 3 users, billed annually" |
| Enterprise | Quote | – | –5+ users, custom response limit | – | "Get a demo" |
Free plan: SurveyMonkey Basic (free) plan with a limited number of viewable responses per survey; if a paid subscription ends, the account becomes Basic and responses over the Basic limit older than 365 days are deleted
Fine print
- Auto renew
- Subscriptions auto-renew each billing cycle unless auto-renewal is cancelled "Your Subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account management page"
- Billed beyond usage
- $0.15 per additional response beyond plan limit, billed in arrears "If you exceed your response limit on a paid plan, you’ll be charged $0.15 for each additional response."
- Billing increment
- Not stated
- Contract
- Team plans billed annually, minimum 3 users "Starting at 3 users, billed annually"
- Price change notice
- Fee changes take effect at end of the current billing cycle with advance notice "SurveyMonkey will provide you with advance notice to review any change in fees."
- Refunds
- Fees are non-refundable except as provided in the Terms or required by law "You agree to pay us for our Services and these payments are non-refundable."
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- SurveyMonkey Inc.
- Online since
- Nov 6, 1999 Domain registration date
- Ships updates
- 1 in the last 12 months Last on Sep 3, 2026, from their changelog
- Customers
- "Used by 260K+ organizations worldwide" their claim
SurveyMonkey alternatives
WPForms$4.12 /mochecked Oct 29, 2026
ClickUp Forms$9 /moFree plan · checked Oct 29, 2026
Monday WorkForms$9 /moFree plan · checked Oct 29, 2026
Formester$12 /moFree plan · checked Oct 29, 2026
Zoho Forms$12 /moFree plan · checked Oct 29, 2026
Fillout$15 /moFree plan · checked Oct 29, 2026
Cognito Forms$19 /moFree plan · checked Oct 29, 2026
Makeform$19 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is SurveyMonkey free?
Yes. SurveyMonkey Basic (free) plan with a limited number of viewable responses per survey; if a paid subscription ends, the account becomes Basic and responses over the Basic limit older than 365 days are deleted
How much does SurveyMonkey cost?
Paid plans start at $30 per month billed yearly.
Is SurveyMonkey HIPAA compliant?
SurveyMonkey says a HIPAA BAA is available on Enterprise.