How much does Zonka Feedback cost?
PriceNot publishedZonka Feedback asks you to contact sales.
- Free plan
- Not stated
- Free trial
- 14-day free trial
Read from www.zonkafeedback.com/schedule-demo on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. 14-day free trial
How you buy and get started
Self-serve + salesButtons on their site: Start your 14-day Free Trial, Book a Demo
- Sign up
- 14-day free trial signup "Start your 14-day Free Trial"
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- Help Center "Learn how to use Zonka Feedback more effectively and confidently"
- Support
- Sales phone line "+1646 846-6000(Sales)"
What Zonka Feedback does
Zonka Feedback collects survey feedback over email, SMS, WhatsApp, web, in-app and offline, and uses AI to analyze responses and route issues to teams. It also covers review management and connects to CRMs, helpdesks and collaboration tools.
- Good for
- Customer experience, support, product and location teams that want multichannel feedback surveys with AI analytics, including teams moving off GetFeedback Direct.
- Channels
- Email, SMS, WhatsApp, Website, In-product, In-app SDK, Offline
- Main product
- Zonka Feedback (AI Feedback Intelligence and Customer Feedback platform)
- Also includes
- Survey software, Digital feedback (website, in-product, in-app SDK), Online reputation management, AI feedback analytics (thematic and sentiment analysis), CX automation and close-the-loop workflows, MCP server
- Connects to
- Salesforce, HubSpot, Pipedrive, Mailchimp, Klaviyo, Zendesk, Intercom, Freshdesk, HelpScout, Front, Jira, Slack
- Public API
- Yes
- MCP server
- Yes
- AI form from promptNot stated
- AI editing of existing formsNot stated
- Conditional logicNot stated
- Payment collectionNot stated
- Native app integrations
50+ native integrations
- File uploadsNot stated
- HIPAA / SOC 2 compliance
HIPAA compliant
- Remove branding, custom domainNot stated
The same 8 checks appear on every tool in AI form builders. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | compliant | "GDPR compliant"home |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | certified | "ISO 27001 certified"home |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Zonka Feedback's pricing page.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Zonka Technologies Pvt. Ltd.
- Online since
- Sep 9, 2014 Domain registration date
- Customers
- "Trusted by 1,000+ industry leaders worldwide" their claim
Zonka Feedback alternatives
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Zonka Feedback free?
There's no free plan. Free trial: 14-day free trial.