How much does Make cost?
- Free plan
- Yes
- Enterprise
- Contact sales
In your favor
- No long-term contract. Cancel any time; paid plan runs to end of the billing cycle or annual term
- No overage charges. No automatic overage; scenarios stop when credits run out unless you buy extra credits (bundles of 1,000 or 10,000) or enable auto-purchase on Core, Pro and Teams
- Free plan. Free plan with 1,000 credits per month (1 MB data storage, 1 data store), no time limit, no card required. When credits run out, scenarios stop until credits are added or the plan is upgraded.
Watch out for
- Service stops at the limit. No automatic overage; scenarios stop when credits run out unless you buy extra credits (bundles of 1,000 or 10,000) or enable auto-purchase on Core, Pro and Teams
- Their pages disagree: number of apps. "Connect 3,500+ apps out of the box" vs "Connect 3,000+ native apps across your stack"
- Their pages disagree: number of apps. "Connect 3,500+ apps out of the box" vs "We offer integrations with more than 1,000 3rd party apps"
How you buy and get started
- Sign up
- Self-serve free signup, no credit card required "No credit card required"
- Setup
- Not stated
- When sales steps in
- Enterprise plan is via Talk to sales "Advanced features to power AI and automation, org-wide."
- Support
- 24/7 support for critical process automation "Critical process automation with 24/7 support"
- Support
- Enterprise customer support with defined SLAs "our Enterprise Customer Support Services with defined Customer Support Service SLAs"
What Make does
Make lets teams build automated workflows and AI agents by prompting, drag-and-drop or from an AI chat, connected to 3,500+ apps and AI models. It adds governance features such as role-based access, audit logs and observability, and is part of Celonis.
- Good for
- Teams and organizations, from startups to global enterprises, that want to deploy AI agents and workflow automation across departments with visibility and control.
- Channels
- Claude, ChatGPT, Gemini
- Main product
- Make AI automation platform (visual scenario builder, AI agents, Maia AI assistant, Make Grid observability, MCP server)
- Also includes
- Workflow builder (prompt, drag-and-drop, MCP), AI agents, Custom code (JavaScript or Python), MCP server, Observability, Governance (role-based access, audit logs)
- Connects to
- Salesforce, HubSpot CRM, Slack, Perplexity AI, OpenAI (ChatGPT, Whisper)
- Public API
- Yes
- MCP server
- Yes
- No-code visual builder
Build by prompting, drag-and-drop, or MCP.
- Multi-agent orchestrationNot stated
- Knowledge base / RAGNot stated
- Prebuilt app integrations
Connect 3,500+ apps out of the box
- Choice of LLM models
Connect any app, data source, or AI model.
- Human-in-the-loop approvalsNot stated
- SOC 2 / SSO / governance
GDPR, SOC 2 Type II and SOC 3. Encryption in transit and at rest, SSO, and access controls that satisfy a secu
- API and channel deploymentNot stated
The same 8 checks appear on every tool in AI agent builders. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II and SOC 3 completed | "Along with GDPR adherence, we have completed SOC 2 Type II and SOC 3 audits."security |
| GDPR | GDPR compliant | "Make is GDPR compliant and SOC 2 Type II and SOC 3 certified, with encryption, SSO, role-based access and audit logs."home |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Information security program is ISO 27001 certified | "We operate under an information security program that is ISO 27001 certified"security |
| Single sign-on | SSO with Google, Facebook and GitHub; enterprise customers can use their own SSO | "We support single sign-on authentication with Google, Facebook, and GitHub."security |
| Trust center | SOC 3 report published at trust.celonis.com | "[SOC 3 report](https://trust.celonis.com/product/make/soc-3)"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Free | $0monthly or yearly not stated | – | 1000 credits | – | "If you are on the Free plan, you have 1000 credits per month, which equals 1 MB of data st" |
| Enterprise | Quote | – | – | – | "Advanced features to power AI and automation, org-wide." |
Free plan: Free plan with 1,000 credits per month (1 MB data storage, 1 data store), no time limit, no card required. When credits run out, scenarios stop until credits are added or the plan is upgraded.
Fine print
- Billing increment
- Per credit; most actions 1 credit each "most actions consume 1 credit"
- Billed beyond usage
- No automatic overage; scenarios stop when credits run out unless you buy extra credits (bundles of 1,000 or 10,000) or e "Your scenarios won't continue to run, until credits are added again."
- Contract
- Cancel any time; paid plan runs to end of the billing cycle or annual term "You can cancel at any time you wish."
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Celonis Inc.
- Address
- One World Trade Center, 87th Floor, New York, NY, 10007, USA
- Online since
- Jul 31, 1997 Domain registration date
- Customers
- "500,000+ companies" their claim
- Backing
- "Part of Celonis, valued at $13 billion" their words
Make alternatives
HubSpot Breeze Agents$7 /moFree plan · checked Oct 29, 2026
DronaHQ$10 /mochecked Oct 29, 2026
Zapier Agents$13.33 /moFree plan · checked Oct 29, 2026
n8n$20 /mochecked Oct 29, 2026
LiveChatAI$32 /moFree plan · checked Oct 29, 2026
Jotform AI Agents$34 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Make free?
Yes. Free plan with 1,000 credits per month (1 MB data storage, 1 data store), no time limit, no card required. When credits run out, scenarios stop until credits are added or the plan is upgraded.
