How much does Gmelius cost?
- Free plan
- Not stated
- Free trial
- 7-day free trial with access to the Growth plan; account suspended if you do not continue
- Enterprise
- Contact sales
In your favor
- Unlimited usage on Pro. A flat price with no cap on usage.
- Free trial. 7-day free trial with access to the Growth plan; account suspended if you do not continue
How you buy and get started
- Sign up
- Sign up with a Google account and start a 7-day trial "Start free with your Google account"
- Setup
- Free 30 minute onboarding call "7-day trial. Free 30min onboarding call."
- When sales steps in
- Enterprise requires contacting sales, minimum 50 users "Discuss your needs with our team. Minimum of 50 users."
- Support
- 24x7 AI-powered chat support listed in plan comparison "24x7 Chat Support AI-powered"
- Support
- Priority email support, dedicated success manager on higher plans "Dedicated Success Manager"
What Gmelius does
Gmelius is a Gmail-based platform where AI agents triage, draft, route and act on email across connected tools, with shared inboxes and team collaboration features. Plans are priced per user per month, each including a monthly allocation of AI credits.
- Good for
- Teams with high-volume, shared-inbox email on Google Workspace, such as logistics, healthcare practices, property managers and service businesses.
- Channels
- Gmail, Browser extension for Gmail, Web & Mobile Applications PWA, Google Workspace Marketplace app
- Main product
- Gmelius: AI agents and shared inboxes for Gmail, powered by Meli, the AI Chief of Staff
- Also includes
- Meli AI executive assistant, AI Draft Assistant, AI Sorting Assistant, AI Meeting Assistant, Shared inboxes, Shared Gmail labels
- Connects to
- Gmail, Google Groups, Google Workspace Admin, Google Meet, Google Calendar, Salesforce, HubSpot, Slack, Trello, Nicereply, Zapier, Make
- Public API
- Yes
- MCP server
- Yes
- AI reply drafting
Drafts email replies
- Matches your writing tone
client process history tone policy tool
- Email thread summariesNot stated
- Auto labeling and triage
Sorts and classifies emails
- Gmail integration
Gmelius is a Gmail-native platform where you build and run AI agents for your team.
- Outlook integrationNot stated
- Shared inbox and team features
Unlimited Shared Inboxes
- Meeting notes and follow-ups
Schedules meetings Follows up
The same 8 checks appear on every tool in AI email assistants. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "Your data is **never used to develop, improve or train generalised AI or machine-learning models**, whether ours or a provider's."privacy |
| HIPAA (signs a BAA) | available | "HIPAA BAAs are available for healthcare teams"home |
| SOC 2 | SOC 2 Type II certified | "We're SOC2 Type II certified."privacy |
| GDPR | GDPR ready | "GDPR ready"pricing |
| CCPA | CCPA ready | "CCPA ready"pricing |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | OAuth-based SSO via Google Workspace | "OAuth-based SSO via Google Workspace"pricing |
| Trust center | trust.gmelius.com | "Gmelius's Trust Center"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Meli/ user / month | $21 | $19per month | 5 usersUp to 5,000 email conversations per month; up to 5 custom AI | – | "$19 / user / month" "$21 /user /month when billed monthly" |
| Growth/ user / month | $33 | $25per month | 50 usersUp to 10,000 email conversations per month; up to 10,000 rul | – | "$25 / user / month" "$33 /user /month when billed monthly" |
| Pro/ user / month | $50 | $40per month | UnlimitedUp to 100,000 email conversations per month; up to 100,000 r | – | "$40 / user / month" "$50 /user /month when billed monthly" |
| Enterprise | Quote | – | UnlimitedMinimum of 50 users; unlimited conversations and rule execut | – | "Get a custom quote Discuss your needs with our team. Minimum of 50 users." |
Fine print
- Auto renew
- Not stated
- Billed beyond usage
- Not stated
- Billing increment
- Per user per month "A user is defined as a Google or Google Workspace email account part of your Gmelius subscription."
- Contract
- All team members must be on the same plan "No, all members on your team must be on the same plan."
- Price change notice
- Not stated
- Refunds
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Gmelius SA
- Address
- Geneva, Switzerland
- Online since
- Aug 23, 2011 Domain registration date
- Ships updates
- 1 in the last 12 months Last on Sep 26, 2026, from their changelog
- Customers
- "Trusted by 10,000+ teams" their claim
Gmelius alternatives
Mailbutler€3 /mochecked Oct 29, 2026
Mailmeteor$5.99 /moFree plan · checked Oct 29, 2026
Serif$27 /mochecked Oct 29, 2026
Gemini in Gmail (Google Workspace)$7 /mochecked Oct 29, 2026
Spark Mail$8.25 /moFree plan · checked Oct 29, 2026
Missive$14 /mochecked Oct 29, 2026
MailMaestro$12 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Gmelius free?
There's no free plan. Free trial: 7-day free trial with access to the Growth plan; account suspended if you do not continue. Paid plans start at $21/month.
How much does Gmelius cost?
Paid plans start at $19 per month billed yearly, or $21 billed monthly.
Does Gmelius train AI on your data?
No, according to Gmelius: "Your data is **never used to develop, improve or train generalised AI or machine-learning models**, whether ours or a provider's."
Is Gmelius HIPAA compliant?
Gmelius says a HIPAA BAA is available.
