How much does Missive cost?
- Free plan
- Not stated
- Free trial
- 30-day free trial of the Productive plan, no credit card required
In your favor
- Unlimited users on Business. A flat price with no cap on users.
- Free trial. 30-day free trial of the Productive plan, no credit card required
- Notice before price changes. Prices can change without prior notice
Watch out for
- No refunds on a long commitment. Full refund if cancelled within 30 days of activation on a monthly term; otherwise no refunds for partial or unused periods
How you buy and get started
- Sign up
- Self-serve signup with 30-day trial, no credit card "Every new team starts on a 30-day free trial of the Productive plan. No credit card required, and nothing is charged when it ends."
- Setup
- Personalized team onboarding on Business plan "Personalized team onboarding"
- When sales steps in
- Not stated
- Support
- Help center and email "We would love to help — Visit [our help center](https://missiveapp.com/help) or simply [email us.](mailto:contact@missiveapp.com?subject=Inquiry%20regarding%20Missive%20app)"
What Missive does
Missive lets teams work shared and personal inboxes together, with internal threads, assignment, tasks, rules and automations. Its AI assistant drafts replies, summarizes conversations and translates, and can pull context from tools like Stripe or Notion through MCP.
- Good for
- Small and mid-size teams that run on email and need shared inboxes, assignment and internal discussion on emails (support, sales, accounting, law, real estate, logistics).
- Channels
- Email (Gmail, Outlook, IMAP), SMS, WhatsApp, Messenger, Instagram, Video chat via Twilio
- Main product
- Collaborative team inbox with AI assistant
- Also includes
- Team and personal inboxes, Internal threads, comments and chat, Collaborative drafting and assignment, Tasks with due dates and calendar view, Rules and automations, AI drafts, summaries, translation and custom prompts
- Connects to
- ChatGPT by OpenAI, Claude by Anthropic, Gemini AI by Google, Attio MCP, ClickUp MCP, Linear MCP, Notion MCP, Stripe MCP, Todoist MCP, Custom MCP, Zapier, Make
- Public API
- Yes
- MCP server
- Yes
- AI reply drafting
Instant AI drafts
- Matches your writing toneNot stated
- Email thread summaries
Summarize conversations
- Auto labeling and triage
AI Rules and automations
- Gmail integration
Gmail & Google Workspace
- Outlook integration
Outlook
- Shared inbox and team features
Team Inboxes
- Meeting notes and follow-upsNot stated
The same 8 checks appear on every tool in AI email assistants. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II | "Missive has achieved SOC 2 Type II compliance"security |
| GDPR | compliant | "Missive is compliant with the General Data Protection Regulation (GDPR)."security |
| CCPA | Not stated | |
| PCI | Payments processed by Stripe, PCI Level 1 | "All payments made through our services are processed by [Stripe](https://stripe.com/) which is certified as a PCI Level 1 Service Provider."security |
| ISO 27001 | Not stated | |
| Single sign-on | SAML SSO on Business plan | "SAML SSO"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Starterper user/month | – | $14per month | 5 usersUp to 5 users | – | "for 30 days. no credit card required. billed yearly 20% off starter $ 14 per user/month bi" |
| Productiveper user/month | – | $24per month | 50 usersUp to 50 users | – | "nd inboxes conversations and tasks soc 2 type ii compliance productive $ 24 per user/month" |
| Businessper user/month | – | $36per month | UnlimitedUnlimited users | – | "& automations basic analytics & reporting api & mcp access business $ 36 per user/month bi" |
Fine print
- Billing increment
- per user, per month "per user/month"
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Full refund if cancelled within 30 days of activation on a monthly term; otherwise no refunds for partial or unused peri "If Customer is not satisfied with the Services for any reason, and the Subscription Plan is on a monthly Subscription Term, Customer may cancel the Subscription Plan within thirty "
- Auto renew
- Subscriptions renew automatically for the same term and plan "Subscriptions automatically renew at the end of the Subscription Term for a duration equal to the same Subscription Term and for the same Subscription Plan."
- Price change notice
- Prices can change without prior notice "reserves the right to change the prices for or alter the features and options in a particular Subscription Plan without prior notice"
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Heliom Inc.
- Address
- 520 boulevard Charest Est, suite 320, Quebec QC G1K 3J3, Canada
- Online since
- Feb 3, 2014 Domain registration date
- Ships updates
- 24 in the last 12 months Last on Oct 23, 2026, from their changelog
- Customers
- "6500+ companies rely on Missive every day" their claim
Missive alternatives
Mailbutler€3 /mochecked Oct 29, 2026
Mailmeteor$5.99 /moFree plan · checked Oct 29, 2026
Serif$27 /mochecked Oct 29, 2026
Gemini in Gmail (Google Workspace)$7 /mochecked Oct 29, 2026
Spark Mail$8.25 /moFree plan · checked Oct 29, 2026
MailMaestro$12 /moFree plan · checked Oct 29, 2026
Front$25 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Missive free?
There's no free plan. Free trial: 30-day free trial of the Productive plan, no credit card required.
How much does Missive cost?
Paid plans start at $14 per month billed yearly.
