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Missive pricing

Missive is a shared team inbox for email, SMS and social messages with internal comments, tasks, rules and an AI assistant.

AI email assistantsSelf-serve + sales
Visit MissivePrices checked Oct 29, 2026

How much does Missive cost?

Paid plans start at $14/mo billed yearly
Free plan
Not stated
Free trial
30-day free trial of the Productive plan, no credit card required
Read from missiveapp.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Unlimited users on Business. A flat price with no cap on users.
  • Free trial. 30-day free trial of the Productive plan, no credit card required
  • Notice before price changes. Prices can change without prior notice

Watch out for

  • No refunds on a long commitment. Full refund if cancelled within 30 days of activation on a monthly term; otherwise no refunds for partial or unused periods

How you buy and get started

Self-serve + salesButtons on their site: Try for free, Book a demo, Talk to sales
Sign up
Self-serve signup with 30-day trial, no credit card
"Every new team starts on a 30-day free trial of the Productive plan. No credit card required, and nothing is charged when it ends."
Setup
Personalized team onboarding on Business plan
"Personalized team onboarding"
When sales steps in
Not stated
Support
Help center and email
"We would love to help — Visit [our help center](https://missiveapp.com/help) or simply [email us.](mailto:contact@missiveapp.com?subject=Inquiry%20regarding%20Missive%20app)"

What Missive does

Missive lets teams work shared and personal inboxes together, with internal threads, assignment, tasks, rules and automations. Its AI assistant drafts replies, summarizes conversations and translates, and can pull context from tools like Stripe or Notion through MCP.

Good for
Small and mid-size teams that run on email and need shared inboxes, assignment and internal discussion on emails (support, sales, accounting, law, real estate, logistics).
Channels
Email (Gmail, Outlook, IMAP), SMS, WhatsApp, Messenger, Instagram, Video chat via Twilio
Main product
Collaborative team inbox with AI assistant
Also includes
Team and personal inboxes, Internal threads, comments and chat, Collaborative drafting and assignment, Tasks with due dates and calendar view, Rules and automations, AI drafts, summaries, translation and custom prompts
Connects to
ChatGPT by OpenAI, Claude by Anthropic, Gemini AI by Google, Attio MCP, ClickUp MCP, Linear MCP, Notion MCP, Stripe MCP, Todoist MCP, Custom MCP, Zapier, Make
Public API
Yes
MCP server
Yes
  • AI reply draftingInstant AI drafts
  • Matches your writing toneNot stated
  • Email thread summariesSummarize conversations
  • Auto labeling and triageAI Rules and automations
  • Gmail integrationGmail & Google Workspace
  • Outlook integrationOutlook
  • Shared inbox and team featuresTeam Inboxes
  • Meeting notes and follow-upsNot stated

The same 8 checks appear on every tool in AI email assistants. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2SOC 2 Type II"Missive has achieved SOC 2 Type II compliance"security
GDPRcompliant"Missive is compliant with the General Data Protection Regulation (GDPR)."security
CCPANot stated
PCIPayments processed by Stripe, PCI Level 1"All payments made through our services are processed by [Stripe](https://stripe.com/) which is certified as a PCI Level 1 Service Provider."security
ISO 27001Not stated
Single sign-onSAML SSO on Business plan"SAML SSO"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Starterper user/month – $14per month 5 usersUp to 5 users – "for 30 days. no credit card required. billed yearly 20% off starter $ 14 per user/month bi"
Productiveper user/month – $24per month 50 usersUp to 50 users – "nd inboxes conversations and tasks soc 2 type ii compliance productive $ 24 per user/month"
Businessper user/month – $36per month UnlimitedUnlimited users – "& automations basic analytics & reporting api & mcp access business $ 36 per user/month bi"

Fine print

Billing increment
per user, per month
"per user/month"
Billed beyond usage
Not stated
Contract
Not stated
Refunds
Full refund if cancelled within 30 days of activation on a monthly term; otherwise no refunds for partial or unused peri
"If Customer is not satisfied with the Services for any reason, and the Subscription Plan is on a monthly Subscription Term, Customer may cancel the Subscription Plan within thirty "
Auto renew
Subscriptions renew automatically for the same term and plan
"Subscriptions automatically renew at the end of the Subscription Term for a duration equal to the same Subscription Term and for the same Subscription Plan."
Price change notice
Prices can change without prior notice
"reserves the right to change the prices for or alter the features and options in a particular Subscription Plan without prior notice"

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Heliom Inc.
Address
520 boulevard Charest Est, suite 320, Quebec QC G1K 3J3, Canada
Online since
Feb 3, 2014
Domain registration date
Ships updates
24 in the last 12 months
Last on Oct 23, 2026, from their changelog
Customers
"6500+ companies rely on Missive every day"
their claim

Missive alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Missive free?

There's no free plan. Free trial: 30-day free trial of the Productive plan, no credit card required.

How much does Missive cost?

Paid plans start at $14 per month billed yearly.