How much does Shortwave cost?
- Free plan
- Not stated
- Free trial
- 14 day free trial
In your favor
- Free trial. 14 day free trial
- Notice before price changes. At least 30 days notice
How you buy and get started
- Sign up
- Sign up via app login, no credit card required "No credit card required"
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- Direct help from a real person on all plans "Get direct help from a real person on our team"
What Shortwave does
Shortwave is an email app that adds an AI assistant to organize, search, write, and schedule email, with shared threads and comments for teams. It is sold as per-seat paid plans with a 14-day free trial.
- Good for
- Individuals and teams using Gmail who want AI to triage, search, draft, and collaborate on email.
- Channels
- Web, iOS, Android, Mac, Windows
- Main product
- Shortwave AI email app (web, iOS, Android, Mac, Windows)
- Also includes
- AI assistant, AI filters, Instant AI summaries, Personalized AI writing, Predictive AI autocomplete, Instant AI replies
- Connects to
- Slack, Calendar, Notion, Asana, Hubspot, Salesforce, Tasklet, MCP
- Public API
- Not stated
- MCP server
- Yes
- AI reply drafting
Reply to an email in one click with simple inline suggestions, or customize your request for a more complex AI
- Matches your writing tone
Our AI learns your unique voice and style from the emails you send, so it can write emails that sound just lik
- Email thread summaries
See key takeaways with automatic summaries at the top of every email
- Auto labeling and triage
Define filters that automatically take action on new emails based on a custom AI prompt, including labeling, a
- Gmail integration
Shortwave syncs with Gmail but does not overwrite your emails.
- Outlook integrationNot stated
- Shared inbox and team features
Securely share live-updating threads with your teammates so they can easily see the full conversation history
- Meeting notes and follow-upsNot stated
The same 8 checks appear on every tool in AI email assistants. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "Your data will never be used to train third-party LLMs."security |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II available on contact | "If your organization requires SOC 2 Type II or GDPR compliance, please contact our team at"security |
| GDPR | GDPR compliance available on contact | "If your organization requires SOC 2 Type II or GDPR compliance, please contact our team at"security |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Businessper seat / month | $30 | – | –Roughly 150-300 Standard intelligence AI requests per day; 5 | – | "$30" |
| Premierper seat / month | $45 | – | –2x more AI usage; 100 threads per AI search; 10 AI filters | – | "$45" |
| Maxper seat / month | $120 | – | –6x more AI usage; 150 threads per AI search; 50 AI filters | – | "$120" |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Payments are final and non-refundable unless Shortwave decides otherwise "Payments made by you hereunder are final and non-refundable, unless otherwise determined by Shortwave."
- Auto renew
- Subscriptions renew automatically and are billed in advance "If your payment plan includes an ongoing subscription that is automatically renewed periodically, you hereby authorize Shortwave (through the Payment Processor) to bill your paymen"
- Price change notice
- At least 30 days notice "Shortwave will provide notice of the change through the Service user interface, a pop-up notice, email, or through other reasonable means, at Shortwave's option, at least thirty (3"
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Shortwave Communications, Inc.
- Online since
- Mar 26, 1999 Domain registration date
- Ships updates
- 0 in the last 12 months Last on May 20, 2024, from their changelog
- Customers
- "Used by thousands of companies" their claim
Shortwave alternatives
Mailbutler€3 /mochecked Oct 29, 2026
Mailmeteor$5.99 /moFree plan · checked Oct 29, 2026
Serif$27 /mochecked Oct 29, 2026
Gemini in Gmail (Google Workspace)$7 /mochecked Oct 29, 2026
Spark Mail$8.25 /moFree plan · checked Oct 29, 2026
Missive$14 /mochecked Oct 29, 2026
MailMaestro$12 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Shortwave free?
There's no free plan. Free trial: 14 day free trial. Paid plans start at $30/month.
How much does Shortwave cost?
Paid plans start at $30 per month.
Does Shortwave train AI on your data?
No, according to Shortwave: "Your data will never be used to train third-party LLMs."
