Talkroute pricing

Talkroute is a virtual business phone system with calling, texting, video meetings, and an optional AI receptionist add-on.

AI phone systemsSelf-serve + sales

Start 7-day trialPrices checked Nov 4, 2026

How much does Talkroute cost?

Talkroute's paid plans start at $19/mo billed monthly. At 3 seats and 150 calls a month it costs $276 on the Plus + AI Scale plan, 8th of the 11 AI phone systems on the ranked list. 12 plans listed. No price change since Q1 2023, across 15 archived reads.

Paid plans start at $19/mo

Free plan: Not stated
Free trial: 7-day free trial; cancel within 7 days and you are not charged

Enterprise: Custom pricing for 20+ users, 10+ numbers, or 50,000+ messages per month, with dedicated account manager, SLA and custom contracts"Custom volume pricing for businesses with 20+ users, 10+ phone numbers, or 50,000+ messages per month"
How usage is counted: Each MMS counts as 3 messages toward the monthly text limit; SMS over 160 characters is split into 160-character segments, each counting as one message"Each MMS message counts as 3 messages toward your monthly limit."

Read from talkroute.com/pricing/ on Nov 4, 2026. Price changed? Tell usSee the line each price came from

At 3 seats and 150 calls a month$276/moPlus + AI Scale plan. $39 in seats + $236 for the AI

On the ranked list8th of 11By cost at this volume

Next cheaperZoom Phone$273$2.50 less a monthFree trial, unlimited usage on US & CA Unlimited.
Next pricierVoIPLy$282$6.84 more a monthFree trial, refunds offered, overage billed.

Talkroute: No contract, free trial, overage billed.

Compare all 21 AI phone systems

In your favor

No long-term contract. No contracts, month-to-month, cancel anytime; annual plans also available
Free trial. 7-day free trial; cancel within 7 days and you are not charged
Notice before price changes. Prices and specifications subject to change without notice

Watch out for

Extra usage is billed. AI Receptionist minutes beyond the included amount are billed per additional minute
Going over the Basic allowance costs $5 per additional user per month. Included: 1 user.
Their pages disagree: customer count. "100,000+ businesses served by Talkroute" vs "The virtual phone system trusted by 1000’s of awesome businesses"

How you buy and get started

Self-serve + salesButtons on their site: Start Free Trial, Buy now, Try free, Request access

Sign up: Self-serve signup and purchase for Basic, Plus and Pro; AI Receptionist beta is by access request
Setup: Setup in minutes, no hardware required
When sales steps in: Enterprise for 20+ users, 10+ numbers, or 50,000+ messages per month
Support: 24/7 email tickets; live chat and phone 9am-7pm CST Mon-Fri and 10am-5pm CST Sat, US team in Chicago

What Talkroute does

Talkroute sells business phone plans (Basic, Plus, Pro, Enterprise) that include numbers, unlimited US and Canada calling, texting, and video, usable from desktop, mobile, and web apps. An AI Receptionist (beta) layers on top of a Business Phone plan to answer calls and chats, book appointments, and take messages.

Good for: Solo operators, small businesses, and growing teams that want a software phone system with texting and video, plus optional AI call answering (healthcare and regulated industries mentioned).
Channels: Phone, SMS, MMS, Web chat, Video, Email notifications
Main product: Talkroute Business Phone (virtual phone system) with AI Receptionist add-on (beta)
Also includes: Phone numbers (1 on Basic, 2 on Plus, 3 on Pro, 10+ on Enterprise), Unlimited calling in the U.S. and Canada, SMS and MMS texting (500, 2000, 5000 messages per month by plan), Video meetings with up to 100 participants, Call forwarding and routing, Menus / auto attendant (1 on Plus, unlimited on Pro)
6 more
Extensions (single digit on Plus, multi digit on Pro), Live call transfer (Plus and up), Voicemail with transcription, Desktop, mobile and web apps, Zapier, webhooks and API access, 24/7 support
Connects to: Zapier, Webhooks, Talkroute API
Public API: Yes

Answers calls with AIA 24/7 AI receptionist that answers calls, books appointments, and takes messages — in your brand’s voice.
Business phone number includedChoose a plan to get phone numbers, calling, messaging, and video for your team.
Extensions or call routingGive team members individual extensions with their own routing rules.
Books appointmentsAppointment scheduling Let AI book appointments automatically
Transfers to a personLive call transfer Transfer calls to phones, extensions, menu options & mailboxes
Business textingNot stated
Connects to your toolsZapier Connect 1000’s of other apps to Talkroute
Answers 24/724/7 AI call answering AI answers calls around the clock

Security and your data

Question	Talkroute's answer	Where it says so
HIPAA (signs a BAA)	available on Pro and Enterprise	"BAA Business associate agreements available"pricing
SOC 2	AI Receptionist is HIPAA & SOC2 compliant	"HIPAA & SOC2 compliant Designed for security and compliance"pricing

Not found on the 6 pages we read (homepage, pricing, about, privacy, terms, enterprise): Trains AI on your data?, GDPR, CCPA, PCI, ISO 27001, Single sign-on, Trust center. We didn't read a security page.

Every plan

Plan	Price	Billed yearly	Included	Over the allowance	Where it says so
Basic/month	$19per month	–	1 user	$5 per additional user per month	"$19/month 1 user included $5 per additional user"
Plus/month	$39per month	–	3 users	$5 per additional user per month	"$39/month 3 users included $5 per additional user"
AI Receptionist Pay as You Go/month	$39per month	–	–	$0.40 per ai minute	"$39/month"
Bulk Texting Starter/month	$55per month	–	2,500 messages	–	"$55/month"
Pro/month	$59per month	–	10 users	$5 per additional user per month	"$59/month 10 users included $5 per additional user"
AI Receptionist Starter/month	$59per month	–	100 minutes	$0.35 per additional minute	"ging video meetings integrations agreements bulk texting ai receptionist ← swipe to…"
AI Receptionist Growth/month	$99per month	–	250 minutes	$0.30 per additional minute	"r $59/mo growth $99/mo scale $199/mo --- --- --- --- --- ai receptionist included ai…"
Bulk Texting Growth/month	$169per month	–	10,000 messages	–	"$169/month"
AI Receptionist Scale/month	$199per month	–	750 minutes	$0.25 per additional minute	"r $59/mo growth $99/mo scale $199/mo --- --- --- --- --- ai receptionist included ai…"
Bulk Texting Scale/month	$409per month	–	25,000 messages	–	"$409/month"
Bulk Texting Advanced/month	$749per month	–	50,000 messages	–	"$749/month"
Enterprise	Quote	–	20 users	–	"Contact 20+ users Bulk user discount available"

Their pages disagree: customer count"100,000+ businesses served by Talkroute" vs "The virtual phone system trusted by 1000’s of awesome businesses"

Talkroute price history

No price changes on Talkroute's pricing page since 2023Q1, across 15 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Billed beyond usage: AI Receptionist minutes beyond the included amount are billed per additional minute
Contract: No contracts, month-to-month, cancel anytime; annual plans also available
Refunds: No refunds after the trial period; no proration for partial months
Price change notice: Prices and specifications subject to change without notice

Not found on the 6 pages we read (homepage, pricing, about, privacy, terms, enterprise): Billing increment, Auto renew.