How much does Aircall cost?
Aircall's paid plans start at $30/mo billed yearly. At 3 seats it costs $90 on the Essentials plan, 15th of the 17 business phone systems on the ranked list. 4 plans listed. No price change since Q3 2026, across 2 archived reads.
- Free plan
- Not stated
- Enterprise
- Custom pricing, minimum 25 users. Adds unlimited global calls, custom onboarding, prioritized support, API developer support, SLA and compliance (HIPAA, GDPR, SOC2), SSO and SCIM."Everything in Professional, plus: * Unlimited global calls * Custom onboarding and prioritized support * Access to API developer support * Enterprise-grade SLA and compliance…"
- How usage is counted
- AI Voice Agents: pay as you go $0.29/min; bundles 1,000 min for $250/month, 3,500 min for $805/month, 10,000 min for $1,900/month"1,000 minute bundle* | $250/month"
- Next cheaperJustCall$87$3 less a monthFree trial, overage billed.
- Next pricierAllo$96$6 more a monthNo contract, free trial, overage billed, no setup fee.
Aircall: Overage billed.
Compare all 20 business phone systemsWatch out for
- Extra usage is billed. AI Voice Agents minutes beyond included 50 are billed at $0.29/min pay as you go or via bundles
- Going over the Essentials allowance costs $0.29 per minute. Included: 50 AI Voice Agents minutes.
- Their pages disagree: Professional plan monthly price. "Professional plan starts at $50/license/month" vs "$70 per license/month"
- Their pages disagree: AI Voice Agents high-volume per-minute rate. "10,000+ minutes at custom rates starting from $0.19/minute" vs "Over 50,000 minutes | Custom pricing (as low as $0.12)"
How you buy and get started
- Sign up
- Self-serve signup via Get free access for Essentials and Professional "Get free access"
- Setup
- Standard onboarding on Essentials and Professional (11 users minimum); premium hands-on onboarding on Enterprise "Premium onboarding (hands-on set up)"
- When sales steps in
- Enterprise requires a minimum of 25 users "Minimum number of users | 3 | 3 | 25"
- Support
- Help center, email and phone support on all plans "Phone support"
- Support
- Prioritized support on Enterprise only "Custom onboarding and prioritized support"
What Aircall does
Aircall sells per-user phone plans (Essentials, Professional, Enterprise) that include a business number, calling, SMS, recording and IVR, plus AI Voice Agents billed by the minute. It integrates with 250+ business tools.
- Good for
- Sales and customer support teams, from small businesses to large organizations, that want a cloud phone system with CRM and helpdesk integrations and AI voice agents.
- Channels
- Voice, SMS & MMS, WhatsApp (add-on), Shared inbox, Desktop, Android and iOS softphone
- Main product
- Aircall cloud business phone system with built-in AI Voice Agents
- Also includes
- Business phone number (1 local or toll-free per plan), Unlimited calls within US and Canada, SMS and MMS, Shared inbox, Call recording and transcription, IVR and call routing
4 more
Extensions, Softphone for desktop, Android and iOS, 250+ integrations, 50 AI Voice Agents minutes per month - Connects to
- Salesforce, HubSpot, Zendesk, Intercom, Pipedrive, Zoho, Slack, Shopify, Monday.com, Microsoft Teams, Help Scout, Gorgias
3 more
Zapier, Bullhorn, Klaviyo - Public API
- Yes
- Business phone number included
Phone number included in the plan | 1 local or toll-free | 1 local or toll-free | 1 local or toll-free
- Extensions or call routing
Extensions
- Mobile and desktop apps
Softphone for desktop, Android, iOS
- Unlimited US calling
Unlimited calls within US & Canada*
- Business texting
SMS and MMS
- Call recording
Call recordings and AI transcripts
- Keep your existing numberNot read
- AI receptionist available
AI Receptionist
Security and your data
| Question | Aircall's answer | Where it says so |
|---|---|---|
| HIPAA (signs a BAA) | available on Enterprise | "Enterprise-grade SLA and compliance (HIPAA, GDPR, SOC2)"pricing |
| SOC 2 | SOC2 Type II | "SOC2TYPE II"home |
| GDPR | GDPR compliance listed | "GDPREU PRIVACY"home |
| Single sign-on | SAML SSO and SCIM on Enterprise | "SSO and SCIM"pricing |
Not found on the 6 pages we read (homepage, pricing, integrations, about, privacy, security): Trains AI on your data?, CCPA, PCI, ISO 27001, Trust center.
Every plan
| Plan | Price | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Essentialsper license/month | $40per month | $30per month | 50 AI Voice Agents minutes3 users minimum, 3 teams max | $0.29 per minute | "$30 per license/month" "$40 per license/month" |
| Professionalper license/month | $70per month | $50per month | 50 AI Voice Agents minutes3 users minimum | $0.29 per minute | "$50 per license/month" "$70 per license/month" |
| AI Voice Agentsper month minimum | $125per month | $100per month | – | $0.29 per minute | "$100 per month minimum" "$125 per month minimum" |
| Enterprise | Quote | – | –25 users minimum | – | "Custom pricing" |
Aircall price history
No price changes on Aircall's pricing page since 2026Q3, across 2 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billed beyond usage
- AI Voice Agents minutes beyond included 50 are billed at $0.29/min pay as you go or via bundles "Pay as you go: $0.29 per minute, with no commitment."
- Contract
- Minimum of 3 licenses on Essentials and Professional, 25 on Enterprise "All plans require a minimum of 3 licenses regardless of billing cycle."
Not found on the 6 pages we read (homepage, pricing, integrations, about, privacy, security): Auto renew, Billing increment, Price change notice, Refunds. We didn't read a terms page.
About the company
- Domain registered
- Oct 3, 2013
- Funding
- 2016: $8M Series A led by Balderton Capital "$8M Series A led by Balderton Capital, FundersClub"
- Customers
- "24,000+ companies" their claim
- Backing
- "Founders joined the 500 Startups accelerator in 2015" their words
Aircall alternatives
Reviews elsewhere
Questions
How much does Aircall cost?
Paid plans start at $30 per month billed yearly, or $40 billed monthly.
Is Aircall HIPAA compliant?
Aircall says a HIPAA BAA is available on Enterprise.
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