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CloudTalk pricing

Cloud business phone system and call center software with AI voice agents, priced per user per month.

Business phone systemsSelf-serve + sales
Start 14-day trialPrices checked Nov 4, 2026

How much does CloudTalk cost?

CloudTalk's paid plans start at $25/mo billed yearly. At 3 seats it costs $75 on the Starter plan, 12th of the 17 business phone systems on the ranked list. 2 plans listed. Its Essential plan fell 3% between Q4 2024 and Q1 2025.

Paid plans start at $25/mo billed yearly or $34/mo billed monthly
Free plan
Not stated
Free trial
14-day trial, listed for the Voice Agent appointment booking skill
At 3 seats$75/moStarter plan. $25 × 3 seats
On the ranked list12th of 17By cost at this volume
  • Next cheaperRingCentral$60$15 less a monthFree trial, overage billed.
  • Next pricierNet2Phone$86.97$11.97 more a monthFree trial, overage billed, setup fee.

CloudTalk: No contract, free trial.

Compare all 20 business phone systems

In your favor

  • No long-term contract. Monthly billing option, cancel anytime
  • Free trial. 14-day trial, listed for the Voice Agent appointment booking skill

How you buy and get started

Self-serve + salesButtons on their site: Try for Free, Contact Sales
Sign up
Self-serve signup available
"Try for Free"
Setup
Not stated
When sales steps in
Not stated
Support
24/7 chat and email support on all plans
"24/7 Chat & Email Support included in all plans"

What CloudTalk does

CloudTalk sells a cloud phone system with call routing, IVR, call recording, dialers, messaging and CRM integrations, plus AI voice agents including an AI receptionist. Plans are priced per user per month, billed annually or monthly.

Good for
Sales and support teams, from micro businesses to midsize companies, that need call routing, dialers and CRM integrations.
Channels
Voice, SMS/MMS, WhatsApp, Fax
Main product
CloudTalk cloud business phone system
Also includes
Unlimited calls across the US and Canada (fair usage), Free internal and inbound calls, Local numbers in 160+ countries, Number porting, Call recording, tags and transfers, Ring groups, call queues, queue callback
5 moreVisual call flow builder, IVR and skill-based routing, Click-to-call and web dialer, Live monitoring and agent reporting, 24/7 chat and email support
Connects to
HubSpot, Pipedrive, Salesforce, Zoho CRM, MS Teams, Zendesk
Public API
Yes
MCP server
Yes
  • Business phone number includedLocal numbers in 160+ countries
  • Extensions or call routingRing groups, call queues, queue callback
  • Mobile and desktop appsDesktop and mobile, anytime, anywhere.
  • Unlimited US callingUnlimited Calls Across the US
  • Business textingInternational SMS/MMS
  • Call recordingCall recording, tags & transfers
  • Keep your existing numberWe support porting in many countries.
  • AI receptionist available24/7 AI Receptionist and Specialist agents.

Security and your data

QuestionCloudTalk's answerWhere it says so
HIPAA (signs a BAA)available"SOC 2, GDPR, and HIPAA"pricing
SOC 2SOC 2 Type II"CloudTalk is SOC 2 Type II Compliant"security
GDPRyes"GDPR"security
CCPAyes"CCPA"security
PCIyes"PCI DSS SAQ A 4.0"security
ISO 27001ISO 27001:2022"ISO 27001:2022"security
Trust centerhttps://trust.cloudtalk.io/"CloudTalk | Trust Center"security

Not found on the 7 pages we read (homepage, pricing, integrations, security, about, privacy, terms): Trains AI on your data?, Single sign-on.

Every plan

PlanPriceBilled yearlyIncludedOver the allowanceWhere it says so
StarterUser / month $34per month $25per month 1 userMinimum licenses: 1 – "$25 User / month Billed annually" "$34 User / month Billed monthly"
EssentialUser / month $39per month $29per month 1 userMinimum licenses: 1 – "$29 User / month Billed annually" "$39 User / month Billed monthly"

CloudTalk price history

WhenPlanBeforeAfterChange
2024Q4 → 2025Q1Essentialbilled annual$30$29-3%

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Contract
Monthly billing option, cancel anytime
"Pay monthly, cancel anytime"

Not found on the 7 pages we read (homepage, pricing, integrations, security, about, privacy, terms): Billing increment, Billed beyond usage, Refunds, Auto renew, Price change notice.

About the company

Legal name
CloudTalk s.r.o.
Address
Tallerova 4, 811 02 Bratislava, Slovakia
Domain registered
Oct 22, 2016

CloudTalk alternatives

Reviews elsewhere

Questions

Is CloudTalk free?

No free plan found on the pages we read. Free trial: 14-day trial, listed for the Voice Agent appointment booking skill. Paid plans start at $34/month.

How much does CloudTalk cost?

Paid plans start at $25 per month billed yearly, or $34 billed monthly.

Is CloudTalk HIPAA compliant?

CloudTalk says a HIPAA BAA is available.