How much does Net2Phone cost?
Net2Phone's paid plans start at $28.99/mo billed monthly. At 3 seats it costs $86.97 on the Unite Essentials (1-9 users) plan, 13th of the 17 business phone systems on the ranked list. 26 plans listed.
Paid plans start at
$28.99/mo
- Free plan
- Not stated
- Free trial
- Free trial offered on Unite and uContact plans; length not stated
- Enterprise
- Contact for pricing at 100+ users; enterprise phone system page exists"Contact for Pricing"
- Setup fee
- Implementation and customization fees may apply (stated for Coach AI pricing)"Implementation and customization fees may apply."
- How usage is counted
- Coach AI: 2 credits per minute of voice/video analysis, 7 credits per email analysis"2 credits per minute of voice/video conference analysis, and 7 credits per email analysis."
Read from www.net2phone.com/pricing on Nov 4, 2026. Price changed? Tell usSee the line each price came from
At 3 seats$86.97/moUnite Essentials (1-9 users) plan. $28.99 × 3 seats
On the ranked list13th of 17By cost at this volume
- Next cheaperCloudTalk$75$11.97 less a monthNo contract, free trial.
- Next pricierJustCall$87$0.03 more a monthFree trial, overage billed.
Net2Phone: Free trial, overage billed, setup fee.
Compare all 20 business phone systemsIn your favor
- Free trial. Free trial offered on Unite and uContact plans; length not stated
Watch out for
- Extra usage is billed. Additional Coach AI credits charged at $0.015 per credit
- Going over the Coach AI 10,000 Credits allowance costs $0.015 per credit. Included: 10,000 credits.
How you buy and get started
Self-serve + salesButtons on their site: Get Started, Start Free Trial, Contact Sales, Speak to an Expert
- Sign up
- Get Started and Start Free Trial buttons on Unite plans "Start Free Trial"
- Setup
- Not stated
- When sales steps in
- 100+ users: contact for pricing "Contact for Pricing"
- Support
- 24/7 technical support "with 24/7 technical support when you need it."
- Support
- Support phone line "Talk to Support: 1-866-978-8260"
What Net2Phone does
Unite is a per-user business phone system with unlimited US, Canada and Mexico calling, SMS/MMS, video and mobile and web apps, in Essentials, Professional and Ultimate tiers. net2phone also sells credit-based AI Agent and Coach AI plans and a per-user contact center called uContact.
- Good for
- Small to large businesses replacing a phone system, and teams adding a contact center or AI agents to customer calls.
- Channels
- Voice, SMS/MMS, Video, Team chat, WhatsApp (coming soon), Email, Web chat
- Main product
- Unite business phone system
- Also includes
- Business phone system, Unified web and mobile application, Unlimited calling to U.S., Canada, Mexico, External SMS/MMS messaging, Video conferencing, Call recording
2 more
Auto attendant and call routing, Number porting - Connects to
- Microsoft Teams, Salesforce, Zoho, Slack, Zapier, Google Chrome Extension, Google Calendar and Contacts
- Public API
- Yes
- Business phone number included
Direct Number
- Extensions or call routing
Extension Dialing
- Mobile and desktop apps
Unified Web and Mobile Application
- Unlimited US calling
Unlimited Calling to U.S., Canada, Mexico
- Business texting
External SMS/MMS messaging
- Call recording
Call Recording
- Keep your existing number
Number Porting
- AI receptionist available
AI Receptionist
Security and your data
| Question | Net2Phone's answer | Where it says so |
|---|---|---|
| HIPAA (signs a BAA) | available | "SOC 2 certified, HIPAA compliant, and fully encrypted."home |
| SOC 2 | SOC 2 certified | "SOC 2 certified, HIPAA compliant, and fully encrypted."home |
| CCPA | CCPA Privacy Notice published | "please review our CCPA Privacy Notice"privacy |
| PCI | PCI listed under security and compliance | "PCI"pricing |
| Single sign-on | Single Sign On listed in security and compliance; plan not stated | "Single Sign On (SSO)"pricing |
Not found on the 7 pages we read (homepage, enterprise, pricing, about, integrations, terms, privacy): Trains AI on your data?, GDPR, ISO 27001, Trust center. We didn't read a security page.
Every plan
| Plan | Price | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Unite Essentials (25-99 users)per user / month | $22.99per month | – | – | – | "$22.99" |
| Unite Essentials (10-24 users)per user / month | $24.99per month | – | – | – | "$24.99" |
| Unite Professional (25-99 users)per user / month | $27.99per month | – | – | – | "$27.99" |
| Unite Essentials (1-9 users)per user / month | $28.99per month | – | – | – | "$28.99" |
| Unite Professional (10-24 users)per user / month | $29.99per month | – | – | – | "$29.99" |
| Unite Ultimate (25-99 users)per user / month | $33.99per month | – | – | – | "$33.99" |
| Unite Professional (1-9 users)per user / month | $35.99per month | – | – | – | "$35.99" |
| Unite Ultimate (10-24 users)per user / month | $38.99per month | – | – | – | "$38.99" |
| Unite Ultimate (1-9 users)per user / month | $44.99per month | – | – | – | "$44.99" |
| uContact Voiceper user / month | $59.99per month | – | – | – | "$59.99" |
| uContact Omniper user / month | $84.99per month | – | – | – | "$84.99" |
| Coach AI 10,000 Creditsper month | $109.99per month | – | 10,000 credits | $0.015 per credit | "$109.99" |
| AI Agent 20,000 Credits/ month paid monthly | $114.99per month | $99.99per month | 20,000 credits | – | "$114.99" "$99.99" |
| Coach AI 20,000 Creditsper month | $214.99per month | – | 20,000 credits | $0.015 per credit | "$214.99" |
| AI Agent 40,000 Credits/ month paid monthly | $224.99per month | $190per month | 40,000 credits | – | "$224.99" "$189.99" |
| AI Agent 60,000 Credits/ month paid monthly | $314.99per month | $270per month | 60,000 credits | – | "$314.99" "$269.99" |
| AI Agent 100,000 Credits/ month paid monthly | $494.99per month | $430per month | 100,000 credits | – | "$494.99" "$429.99" |
| Coach AI 50,000 Creditsper month | $524.99per month | – | 50,000 credits | $0.015 per credit | "$524.99" |
| AI Agent 150,000 Credits/ month paid monthly | $689.99per month | $600per month | 150,000 credits | – | "$689.99" "$599.99" |
| Coach AI 75,000 Creditsper month | $749.99per month | – | 75,000 credits | $0.015 per credit | "$749.99" |
| AI Agent 200,000 Credits/ month paid monthly | $869.99per month | $750per month | 200,000 credits | – | "$869.99" "$749.99" |
| Coach AI 150,000 Creditsper month | $1,399.99per month | – | 150,000 credits | $0.015 per credit | "$1,399.99" |
| Coach AI 500,000 Creditsper month | $4,399.99per month | – | 500,000 credits | $0.015 per credit | "$4,399.99" |
| Unite Essentials (100+ users) | Quote | – | – | – | "Contact for Pricing" |
| Unite Professional (100+ users) | Quote | – | – | – | "Contact for Pricing" |
| Unite Ultimate (100+ users) | Quote | – | – | – | "Contact for Pricing" |
Fine print
- Billed beyond usage
- Additional Coach AI credits charged at $0.015 per credit "Additional credits will be charged at $0.015 per credit."
- Contract
- Annual pricing requires a 36-month term; Coach AI priced on a 12-month agreement "Annual pricing is based on a 36-month term agreement"
Not found on the 7 pages we read (homepage, enterprise, pricing, about, integrations, terms, privacy): Billing increment, Refunds, Auto renew, Price change notice.
About the company
- Legal name
- Net2Phone Global Services, LLC
- Address
- 520 Broad Street, Newark, NJ 07102 United States
- Domain registered
- Dec 4, 1995
- Customers
- "500,000+ users" their claim
Net2Phone alternatives
Ooma Office
Vonage Business
RingCentral
CloudTalk
JustCall
Aircall
Allo
Verizon BusinessReviews elsewhere
Questions
Is Net2Phone free?
No free plan found on the pages we read. Free trial: Free trial offered on Unite and uContact plans; length not stated. Paid plans start at $28.99/month.
How much does Net2Phone cost?
Paid plans start at $28.99 per month.
Is Net2Phone HIPAA compliant?
Net2Phone says a HIPAA BAA is available.