How much does JustCall cost?
JustCall's paid plans start at $29/mo billed yearly. At 3 seats it costs $87 on the Team plan, 14th of the 17 business phone systems on the ranked list. 7 plans listed. No price change since Q1 2023, across 15 archived reads.
- Free plan
- Not stated
- Free trial
- 14-day free trial with access to all SalesPro features; 30 days after trial to subscribe…
- Usage price
- $0.15 per minute
- Enterprise
- Business plan, request a quote, minimum 10 licenses, includes SSO, SLA and HIPAA/GDPR compliance"For enterprise-grade security, compliance, and flexibility"
- How usage is counted
- AI Voice Agent volume discounts down to $0.15/min"$0.15"
- Next cheaperNet2Phone$86.97$0.03 less a monthFree trial, overage billed, setup fee.
- Next pricierAircall$90$3 more a monthOverage billed.
JustCall: Free trial, overage billed.
Compare all 20 business phone systemsIn your favor
- Free trial. 14-day free trial with access to all SalesPro features; 30 days after trial to subscribe before account deletion
Watch out for
- Extra usage is billed. Extra transcription minutes beyond quota on UK bundle Team plan billed $0.025/min
How you buy and get started
- Sign up
- Self-serve signup with free trial, no credit card required "No credit card required"
- Setup
- Account active immediately on trial start "Your account is activated immediately once you start a free trial."
- When sales steps in
- Business plan requires minimum 10 licenses and a quote "Minimum license: 10"
- Support
- Dedicated phone support line on Business "Dedicated phone support line"
- Support
- Talk to Sales phone line "+1 (951) 666-8896"
What JustCall does
JustCall sells per-user plans (Team, Pro, Pro Plus, Business, SalesPro) that bundle calling, SMS, CRM integrations and AI call features. An AI Voice Agent (AI receptionist, answering service, AI SDR) is sold as a separate add-on.
- Good for
- Sales and support teams that want calling, texting and CRM-synced workflows in one platform, with a 2-user minimum on self-serve plans.
- Channels
- Voice, SMS, MMS, WhatsApp, Bulk SMS
- Main product
- Cloud business phone system with SMS, dialers, AI coaching and AI voice agents
- Also includes
- Unlimited outbound minutes (US/Canada, fair usage), Unlimited inbound minutes (routes under $0.02/min), 500 to 1,000 SMS segments per user on Team, Pro and Pro Plus, Local numbers in 70+ countries, IVR and call menus, 100+ CRM and data integrations
3 more
API access and workflows, Team performance analytics and reporting, Two phone numbers per account - Connects to
- HubSpot, Salesforce, Pipedrive, ActiveCampaign, Calendly, Zoho, Zendesk, Freshdesk, Copper, Zapier, Intercom, Slack
3 more
Outreach, Apollo.io, HighLevel - Public API
- Yes
- Business phone number included
includes two phone numbers per account in all our plans
- Extensions or call routing
IVR & call menus setup
- Mobile and desktop appsNot stated
- Unlimited US calling
Unlimited outbound minutes
- Business texting
Messaging suite
- Call recording
Call Recording
- Keep your existing number
You can effortlessly transfer your current phone numbers to JustCall without any service interruption.
- AI receptionist available
Smart, human-like receptionist to handle calls, book meetings, and route inquiries.
Security and your data
| Question | JustCall's answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no (Google Workspace API data) | "Google Workspace APIs are not used to develop, improve or train generalized AI and/or ML models."privacy |
| HIPAA (signs a BAA) | available on Business | "Enterprise-grade compliance (HIPAA, GDPR, etc.)"pricing |
| SOC 2 | SOC 2 Type 1 report | "SaaS Labs has also received a SOC 2 Type 1 report"pricing |
| GDPR | available on Business | "Enterprise-grade compliance (HIPAA, GDPR, etc.)"pricing |
| Single sign-on | Business | "Single sign-on"pricing |
| Trust center | trust.justcall.io | "trust.justcall.io"pricing |
Not found on the 6 pages we read (homepage, pricing, integrations, security, terms, privacy): CCPA, PCI, ISO 27001.
Every plan
| Plan | Price | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| AI Review Assist (add-on)per user | $9monthly or yearly not stated | – | – | – | "$9.00" |
| Teamper user/month, billed annually | $39per month | $29per month | 500 messagesMinimum license: 2; 500 SMS segments per user | – | "land ukraine united arab emirates uruguay venezuela vietnam team business phone system…" "e up to 29% monthly call & sms region: united states/canada team business phone system…" |
| Proper user/month, billed annually | $69per month | $49per month | 1,000 messagesMinimum license: 2; 1,000 SMS segments per user | – | "tics & reporting api access & workflows recommended for you pro scale business…" "tics & reporting api access & workflows recommended for you pro scale business…" |
| Pro Plusper user/month, billed annually | $109per month | $89per month | 1,000 messagesMinimum license: 2; 1,000 SMS segments per user | – | "advanced analytics & reporting higher api limits for scale pro plus scale your operations…" "advanced analytics & reporting higher api limits for scale pro plus scale your operations…" |
| AI Voice Agent (add-on)/min, volume discounts down to | $0.15per minute | – | 100 minutesFirst 100 minutes free | – | "boarding shared email inbox dedicated phone support line ai voice agent handles calls…" |
| Business | Quote | – | UnlimitedMinimum license: 10 | – | "Request a Quote" |
| SalesPro | Quote | – | UnlimitedMinimum license: 2 | – | "Request a Quote" |
JustCall price history
No price changes on JustCall's pricing page since 2023Q1, across 15 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billed beyond usage
- Extra transcription minutes beyond quota on UK bundle Team plan billed $0.025/min "any extra minutes will be charged at $0.025 per minute"
- Contract
- Monthly or annual billing, up to 29% off annually "You can avail monthly or annual billing for your JustCall subscription"
Not found on the 6 pages we read (homepage, pricing, integrations, security, terms, privacy): Billing increment, Refunds, Auto renew, Price change notice.
About the company
- Legal name
- SaaS Labs US, Inc.
- Address
- 355 Bryant Street, #403 San Francisco California 94107
- Domain registered
- Sep 29, 2016
- Customers
- "Powering over a billion conversations" their claim
JustCall alternatives
Reviews elsewhere
Questions
Is JustCall free?
No free plan found on the pages we read. Free trial: 14-day free trial with access to all SalesPro features; 30 days after trial to subscribe before account deletion. Paid plans start at $39/month.
How much does JustCall cost?
Paid plans start at $29 per month billed yearly, or $39 billed monthly.
Does JustCall train AI on your data?
No (Google Workspace API data), according to JustCall: "Google Workspace APIs are not used to develop, improve or train generalized AI and/or ML models."
Is JustCall HIPAA compliant?
JustCall says a HIPAA BAA is available on Business.

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