CloudTalk pricing

Business phone system with an add-on AI voice agent that answers, routes and books calls around the clock.

AI call center softwarePriced per minuteSelf-serve + sales

Visit CloudTalkPrices checked Oct 29, 2026

How much does CloudTalk cost?

CloudTalk's paid plans start at €25/mo billed yearly. 7 plans listed. Its Essential plan fell 3% between Q4 2024 and Q1 2025.

Paid plans start at €25/mo billed yearly or €34/mo billed monthly

Free plan: Not stated
Free trial: 14-day trial with 50 AI Voice Agent minutes included
Usage price: €0.15/minute
Enterprise: Contact sales

Read from www.cloudtalk.io/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

No long-term contract. Monthly billing, cancel anytime
Free trial. 14-day trial with 50 AI Voice Agent minutes included

How you buy and get started

Self-serve + salesButtons on their site: Start Free Trial, Book a Demo, Get Started, Contact Sales

Sign up: Free trial with 50 AI minutes, no card required
Setup: Self-guided setup in under 5 minutes
When sales steps in: Custom pricing above 10,000 minutes
Support: 24/7 chat and email support in all plans

What CloudTalk does

CloudTalk sells a cloud phone system (per-user plans) plus AI Voice Agents, including an AI Receptionist that answers inbound calls, handles FAQs, takes messages and books appointments. Voice agents are priced by included minutes, starting at a free 50-minute tier.

Good for: Sales and support teams that want a phone system with AI answering for front-desk, peak and after-hours calls across many countries.
Channels: Phone, SMS/MMS, WhatsApp, Fax
Main product: AI Receptionist (CloudTalk AI Voice Agents)
Also includes: 24/7 inbound call coverage, 70+ languages and accents, Conversational routing without phone trees, Contact data collection and message taking, Answers FAQs and basic business info, Spam and robocall blocking
Connects to: HubSpot, Pipedrive, Salesforce, Zoho CRM, MS Teams, Zendesk, Google Calendar, Outlook
Public API: Yes
MCP server: Yes

AI voice agentsNot stated
Inbound and outbound callsNot stated
Warm handoff to humansNot stated
Real-time agent assistNot stated
Transcription and summariesNot stated
CRM and helpdesk integrationsNot stated
Omnichannel (chat, SMS, email)Not stated
Call analytics and QA scoringNot stated
Multilingual supportNot stated
SOC 2 / HIPAA complianceNot stated

Security and your data

Question	CloudTalk's answer	Where it says so
HIPAA (signs a BAA)	available	"SOC 2, GDPR, and HIPAA"pricing
SOC 2	SOC 2 Type II	"SOC 2 Type II"security
GDPR	yes	"GDPR"security
CCPA	yes	"CCPA"security
PCI	yes	"PCI"security
ISO 27001	ISO 27001:2022	"ISO 27001:2022"security
Trust center	trust.cloudtalk.io	"CloudTalk \| Trust Center"security

Not stated by CloudTalk: Trains AI on your data?, Single sign-on.

Every plan

Plan	Monthly	Billed yearly	Included	Over the allowance	Where it says so
AI Receptionistper month	€0	–	50 minutes	–	"Included Minutes50 min."
Starter (Business Phone System)User / month	€34	€25per month	–Minimum licenses: 1	–	"€25" "€34"
Essential (Business Phone System)User / month	€39	€29per month	–Minimum licenses: 1	–	"€29" "€39"
Expert (Business Phone System)User / month	€69	€49per month	–Minimum licenses: 3	–	"€49" "€69"
AI Voice Agents add-onstarting from 200 minutes/month	€99monthly or yearly not stated	–	200 minutes	–	"customer sentiment call scoring pdf & crm export add-on ai voice agents human-like ai that"
AI Specialistper month	€349	–	1000 minutes	–	"ppointments via google or outlook white-glove onboarding ai specialist digital coworkers f"
AI Voice Agents Customper minute	€0.15per minute	–	–	–	"takequalificationbooking ai finance & billing specialists invoicescollectionspayments brow"