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Best AI call center software (2026): prices compared

Software that uses AI to answer, route or handle inbound and outbound customer phone calls (voice agents, IVR replacement, agent assist or call automation) for a business contact center.

15 tools read1 with a free plan$0.17 to $1,000/moChecked Oct 29, 2026

The short answer

Cheapest at 2000 minutes a month $2/mo Plivo, Telephony outbound plan
Lowest starting price
$0.17 · NICE CXone
Free plans
1 of 15
Prices published
10 of 15
Sales-led only
9

AI call center software at a glance

Median starting price$92.50/moHalf start between $46 and $625
Free plan7%33% offer a time-limited trial
Buy online40%Sign up and pay without a sales call
Sales only60%Demo or contact sales to buy
How they charge
Per seat13%2 tools
Flat tiers20%3 tools
Pay per use20%3 tools
Credits7%1 tools
Quote only40%6 tools

What you'd pay at 2000 minutes a month

  1. Plivo Telephony outbound$2
  2. Amazon Connect Chat$20
  3. Genesys Cloud CX Genesys Cloud CX 1$75
  4. Tabbly Enterprise Volumes$80
  5. Stammer.ai AI voice agent calls (usage, by model)$220
  6. Fini Voice AI per-minute (first 10,000 calls)$440
  7. IrisAgent Standard$500
  8. Sobot Extra AI Resolutions$1,960

Computed from each tool's published plans, allowances and overage rates.

Every AI call center software, side by side

ToolStarts atUsage priceFree planHow you buyChecksChecked
Plivo $1,000/mo $0.03/minute – Both 7/10 Oct 29, 2026
Amazon Connect – $0.01/minute – Both 7/10 Oct 29, 2026
Genesys Cloud CX $75/mo yearly – – Sales-led 9/10 Oct 29, 2026
Tabbly – $0.05/minute – Both 5/10 Oct 29, 2026
Stammer.ai $39/mo yearly $0.11/minute – Both 6/10 Oct 29, 2026
Fini – $0.89/resolution – Sales-led 7/10 Oct 29, 2026
IrisAgent $500/mo – Yes Both 9/10 Oct 29, 2026
Sobot $39/mo $0.98/minute – Both 9/10 Oct 29, 2026
NICE CXone $0.17/mo yearly – – Sales-led 7/10 Oct 29, 2026
Bright Pattern – – – Sales-led 8/10 Oct 29, 2026
Cresta – – – Sales-led 8/10 Oct 29, 2026
Five9 – – – Sales-led 6/10 Oct 29, 2026
Maven AGI – – – Sales-led 5/10 Oct 29, 2026
Observe.AI – – – Sales-led 4/10 Oct 29, 2026
Talkdesk – – – Sales-led 7/10 Oct 29, 2026

The tools

PlivoPlivo provides telephony (SIP trunking, audio streaming, phone numbers, SMS, WhatsApp) and a per-minute voice AI agent platform with code and no-code builders.$1,000 /moAmazon ConnectAmazon Connect Customer is AWS's pay-as-you-go cloud contact center with AI agents across voice, chat, email and SMS.$0.01 /minuteGenesys Cloud CXGenesys Cloud CX is a cloud contact center platform covering voice, digital channels, AI virtual agents, copilots, quality management and workforce tools.$75 /moTabblyTabbly is a pay-per-minute platform for building AI voice agents that make and take phone calls in 50+ languages and 50+ countries.$0.05 /minuteStammer.aiWhite-label platform for building and reselling AI chat and voice agents under your own brand.$39 /moFiniAI support agent that resolves customer tickets over voice, chat and email on top of an existing helpdesk, priced per resolved ticket.$0.89 /resolutionIrisAgentAI customer support platform that adds chat, voice, SMS, agent assist and QA scoring on top of an existing helpdesk.$500 /moSobotSobot sells AI agents for chat and voice plus a human-agent contact center suite (Nexus) covering messaging, voice, ticketing and WhatsApp.$39 /moNICE CXoneNiCE CXone is an enterprise cloud contact center platform combining voice and digital channels, AI agents, agent assist copilots, and workforce and quality management.$0.17 /moBRBright PatternBright Pattern sells a cloud or on-premise contact center platform with voice, digital channels, and an AI suite including virtual agents, transcription and agent assist.QuoteCrestaCresta is an enterprise platform for contact centers that combines AI agents, real-time agent assistance and conversation analytics.QuoteFive9Five9 is a cloud contact center platform that combines AI agents, live agents, routing, and analytics across voice and digital channels.QuoteMaven AGIEnterprise AI agent platform for customer support and CX that handles chat and voice, and connects to help desk, CRM and telephony systems.QuoteObserve.AIObserve.AI sells AI agents for contact centers: voice and chat agents that resolve customer requests, real-time assist for live agents, and interaction analytics and coaching.QuoteTalkdeskTalkdesk sells a cloud contact center platform (CCaaS) plus AI agents for customer service (CXA), sold through demos and sales contact.Quote

How this list is made

Every price is read from the vendor's own pricing page on the date shown and tied to the line it came from. Tools are ordered by what they cost at a typical volume, then by starting price. No one pays to be listed or ranked.