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Plivo pricing

Plivo provides telephony (SIP trunking, audio streaming, phone numbers, SMS, WhatsApp) and a per-minute voice AI agent platform with code and no-code builders.

AI call center softwarePriced per minuteSelf-serve + sales
Visit PlivoPrices checked Oct 29, 2026

How much does Plivo cost?

Paid plans start at $1,000/mo
Free plan
Not stated
Free trial
$10 in free credits, no credit card required
Usage price
$0.03/minute
Enterprise
Contact sales
Read from www.plivo.com/pricing/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Free trial. $10 in free credits, no credit card required

How you buy and get started

Self-serve + salesButtons on their site: Sign up for free, Contact sales, Talk to sales, Get started now
Sign up
Self-serve signup with $10 free credits, no credit card
"Get $10 in free credits. No credit card required. Deploy your first agent in under 10 minutes."
Setup
First agent deployable in under 10 minutes
"Deploy your first agent in under 10 minutes."
When sales steps in
Enterprise plan for SMS, WhatsApp, Verify, 190+ countries, BAA/HIPAA/SSO
"Available in Enterprise plan only (starts at $1,000/month)"
Support
Support portal
"Get support"

What Plivo does

Plivo lets developers and product teams build voice AI agents on its own carrier network, either with code (LiveKit, Pipecat, SIP, audio streaming) or in a no-code studio. Pricing is pay as you go with $10 in free credits, plus an Enterprise plan from $1,000 per month.

Good for
Developers and product teams who want to build and run their own voice AI agents on carrier-grade telephony with usage-based pricing.
Channels
voice, sms, whatsapp, chat
Main product
Voice AI Agents and programmable telephony (SIP Trunking, Audio Streaming)
Also includes
Voice AI agent builder (Vibe Agent, no-code studio), SIP Trunking and Audio Streaming, LiveKit and Pipecat support, Transfer to Human, Knowledge Base, Simulation Testing
Connects to
LiveKit, Pipecat, OpenAI, Gemini, Deepgram, Sarvam, ElevenLabs, Cartesia
Public API
Yes
MCP server
Not stated
  • AI voice agentsBuild human-like voice AI Agents
  • Inbound and outbound callsCalls start at | $0.0010/min | $0.0028/min
  • Warm handoff to humansTransfer to Human
  • Real-time agent assistNot stated
  • Transcription and summariesCovers voice models, transcription, and orchestration.
  • CRM and helpdesk integrationsNot stated
  • Omnichannel (chat, SMS, email)available on · voice sms whatsapp chat
  • Call analytics and QA scoringNot stated
  • Multilingual support50+
  • SOC 2 / HIPAA compliancePlivo is SOC 2 certified. We're audited annually by an independent auditor.

The same 10 checks appear on every tool in AI call center software. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)available on Enterprise"Compliance - BAA, HIPAA & SSO"pricing
SOC 2SOC 2 certified, audited annually"Plivo is SOC 2 certified. We're audited annually by an independent auditor."security
GDPRcompliant with GDPR data protection principles"Plivo systems are compliant with the data protection principles of the European Union's General Data Protection Regulation."security
CCPANot stated
PCIPCI DSS Level 1"Plivo is certified compliant with PCI DSS Level 1. We're audited annually by an independent auditor."security
ISO 27001Not stated
Single sign-onavailable on Enterprise"Compliance - BAA, HIPAA & SSO"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Enterpriseper month $1,000 – – – "Starts at $1,000 per month"
Pay as you go – – 10 USD creditsUp to $2,500 of monthly usage – "$10 in free credits. No credit card required."
Voice AI Agent/min excluding telephony $0.03per minute – – – "$0.03/min excluding telephony. Covers voice models, transcription, and orchestration. Tele"
Telephony outbound/min $0per minute – – – "Calls start at | $0.0010/min | $0.0028/min"
Telephony inbound/min $0per minute – – – "Calls start at | $0.0010/min | $0.0028/min"

Fine print

Billing increment
Not stated
Billed beyond usage
Not stated
Contract
Not stated
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Plivo Inc.
Address
6001 W Parmer Ln, STE 370, Austin, Texas 78727, USA
Online since
Apr 17, 2011
Domain registration date
Ships updates
0 in the last 12 months
Last on Jan 6, 2025, from their changelog
Customers
"Powers billions of interactions every month"
their claim
Backing
"Profitable since 2015, backed by leading venture capital firms"
their words

Plivo alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Plivo free?

There's no free plan. Free trial: $10 in free credits, no credit card required. Paid plans start at $1,000/month.

How much does Plivo cost?

Paid plans start at $1,000 per month.

Is Plivo HIPAA compliant?

Plivo says a HIPAA BAA is available on Enterprise.