How much does Plivo cost?
- Free plan
- Not stated
- Free trial
- $10 in free credits, no credit card required
- Usage price
- $0.03/minute
- Enterprise
- Contact sales
In your favor
- Free trial. $10 in free credits, no credit card required
How you buy and get started
- Sign up
- Self-serve signup with $10 free credits, no credit card "Get $10 in free credits. No credit card required. Deploy your first agent in under 10 minutes."
- Setup
- First agent deployable in under 10 minutes "Deploy your first agent in under 10 minutes."
- When sales steps in
- Enterprise plan for SMS, WhatsApp, Verify, 190+ countries, BAA/HIPAA/SSO "Available in Enterprise plan only (starts at $1,000/month)"
- Support
- Support portal "Get support"
What Plivo does
Plivo lets developers and product teams build voice AI agents on its own carrier network, either with code (LiveKit, Pipecat, SIP, audio streaming) or in a no-code studio. Pricing is pay as you go with $10 in free credits, plus an Enterprise plan from $1,000 per month.
- Good for
- Developers and product teams who want to build and run their own voice AI agents on carrier-grade telephony with usage-based pricing.
- Channels
- voice, sms, whatsapp, chat
- Main product
- Voice AI Agents and programmable telephony (SIP Trunking, Audio Streaming)
- Also includes
- Voice AI agent builder (Vibe Agent, no-code studio), SIP Trunking and Audio Streaming, LiveKit and Pipecat support, Transfer to Human, Knowledge Base, Simulation Testing
- Connects to
- LiveKit, Pipecat, OpenAI, Gemini, Deepgram, Sarvam, ElevenLabs, Cartesia
- Public API
- Yes
- MCP server
- Not stated
- AI voice agents
Build human-like voice AI Agents
- Inbound and outbound calls
Calls start at | $0.0010/min | $0.0028/min
- Warm handoff to humans
Transfer to Human
- Real-time agent assistNot stated
- Transcription and summaries
Covers voice models, transcription, and orchestration.
- CRM and helpdesk integrationsNot stated
- Omnichannel (chat, SMS, email)
available on · voice sms whatsapp chat
- Call analytics and QA scoringNot stated
- Multilingual support
50+
- SOC 2 / HIPAA compliance
Plivo is SOC 2 certified. We're audited annually by an independent auditor.
The same 10 checks appear on every tool in AI call center software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available on Enterprise | "Compliance - BAA, HIPAA & SSO"pricing |
| SOC 2 | SOC 2 certified, audited annually | "Plivo is SOC 2 certified. We're audited annually by an independent auditor."security |
| GDPR | compliant with GDPR data protection principles | "Plivo systems are compliant with the data protection principles of the European Union's General Data Protection Regulation."security |
| CCPA | Not stated | |
| PCI | PCI DSS Level 1 | "Plivo is certified compliant with PCI DSS Level 1. We're audited annually by an independent auditor."security |
| ISO 27001 | Not stated | |
| Single sign-on | available on Enterprise | "Compliance - BAA, HIPAA & SSO"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Enterpriseper month | $1,000 | – | – | – | "Starts at $1,000 per month" |
| Pay as you go | – | – | 10 USD creditsUp to $2,500 of monthly usage | – | "$10 in free credits. No credit card required." |
| Voice AI Agent/min excluding telephony | $0.03per minute | – | – | – | "$0.03/min excluding telephony. Covers voice models, transcription, and orchestration. Tele" |
| Telephony outbound/min | $0per minute | – | – | – | "Calls start at | $0.0010/min | $0.0028/min" |
| Telephony inbound/min | $0per minute | – | – | – | "Calls start at | $0.0010/min | $0.0028/min" |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Plivo Inc.
- Address
- 6001 W Parmer Ln, STE 370, Austin, Texas 78727, USA
- Online since
- Apr 17, 2011 Domain registration date
- Ships updates
- 0 in the last 12 months Last on Jan 6, 2025, from their changelog
- Customers
- "Powers billions of interactions every month" their claim
- Backing
- "Profitable since 2015, backed by leading venture capital firms" their words
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Plivo free?
There's no free plan. Free trial: $10 in free credits, no credit card required. Paid plans start at $1,000/month.
How much does Plivo cost?
Paid plans start at $1,000 per month.
Is Plivo HIPAA compliant?
Plivo says a HIPAA BAA is available on Enterprise.