How much does Sobot cost?
Paid plans start at
$39/mo
- Free plan
- Not stated
- Free trial
- 14-day free trial, all features unlocked, 20 resolutions and 100 AI credits included, no…
- Usage price
- $0.98/minute
- Enterprise
- Contact sales
Read from www.sobot.io/pricing/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. 14-day free trial, all features unlocked, 20 resolutions and 100 AI credits included, no credit card required
- No setup fee. No setup or onboarding fees
Watch out for
- Extra usage is billed. Agent keeps running; extra resolutions billed at $0.98 each
- Going over the Team allowance costs $0.98 per resolution. Included: 50 resolutions.
- Their pages disagree: free trial length. "start a free 14-day trial" vs "15-day Free Trial"
How you buy and get started
Self-serve + salesButtons on their site: Free Trial, Book Demo, Talk to Sales
- Sign up
- Team, Professional and Enterprise can be bought online with a card "Team, Professional and Enterprise can be bought online with a card, straight from this page"
- Setup
- Most teams live in under 30 days on sales-led rollouts; no setup fees "most teams are live in under 30 days"
- When sales steps in
- Custom plans, Voice AI Agents and all Nexus products are quoted by sales "Custom plans, Voice AI Agents and all"
- Support
- marketing@sobot.io "marketing@sobot.io"
What Sobot does
Sobot offers LLM-powered messaging and voice AI agents, and a Nexus workspace for human agents with live chat, voice, ticketing and WhatsApp API. AI Agents plans are sold online from $39/month with per-resolution overage, while Voice AI Agents, Nexus and Custom plans are quoted by sales.
- Good for
- Customer service and sales teams, especially in e-commerce, retail and financial services, that want AI agents resolving conversations across many channels with human handoff.
- Channels
- Website, Mobile, App, Phone, WeChat, Discord, Telegram, WhatsApp, Facebook, Instagram, LINE, Shopify, Amazon, Walmart, TikTok, Messenger, Email
- Main product
- Sobot AI Agents (messaging and voice) with the Nexus contact center workspace
- Also includes
- Autonomous AI Agents, Cited Knowledge Answers, Omnichannel deployment, Conversation dashboards and export, Agent Studio (build, tuning, evaluation), Voice AI Agents for inbound and outbound calls
- Connects to
- Amazon, Walmart, Shopify, Salesforce, Shopee, Lazada, MCP integrations, Open APIs
- Public API
- Yes
- MCP server
- Yes
- AI voice agents
Human-like voice AI Agents for inbound and outbound calls
- Inbound and outbound calls
Human-like voice AI Agents for inbound and outbound calls
- Warm handoff to humans
If the conversation is handed off to a human agent, it is free
- Real-time agent assist
Agent Assist Dashboard
- Transcription and summaries
Every call comes with context, transcripts, and summaries
- CRM and helpdesk integrations
Sobot connects to platforms such as Amazon, Walmart, Shopify and Salesforce
- Omnichannel (chat, SMS, email)
Any channel, any complexity — web chat, voice, email, WhatsApp, social, and marketplaces
- Call analytics and QA scoring
Evaluation Center
- Multilingual support
24/7 | Multilingual | LLM-Powered
- SOC 2 / HIPAA complianceNot stated
The same 10 checks appear on every tool in AI call center software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Compliance with GDPR stated | "ensuring compliance with ISO, GDPR, etc."home |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Certified to ISO/IEC 27001 and ISO/IEC 27701 | "Sobot is certified to ISO/IEC 27001 (information security management) and ISO/IEC 27701 (privacy information management)"pricing |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Team/ month | $39 | – | 50 resolutions1 AI agent, 200 AI credits / mo | $0.98/resolution | "Team — $39/mo · 50 Resolutions · 200 Credits · 1 agent" |
| Professional/ month | $149 | – | 300 resolutions10 AI agents, 2,000 AI credits / mo | $0.98/resolution | "Professional — $149/mo · 300 Resolutions · 2,000 Credits · 10 agents" |
| Enterprise/ month | $499 | – | 1000 resolutionsUnlimited AI agents, 6,000 AI credits / mo | $0.98/resolution | "Enterprise — $499/mo · 1,000 Resolutions · 6,000 Credits · unlimited agents" |
| Extra AI Resolutionsper resolution | $0.98per minute | – | – | – | "$0.98 per resolution" |
| Custom | Quote | – | – | – | "Let's Talk" |
| Voice AI Agents | Quote | – | – | – | "Human-like voice AI Agents for inbound and outbound calls" |
Their pages disagree: free trial length"start a free 14-day trial" vs "15-day Free Trial"
Fine print
- Billing increment
- Per resolution "A Resolution is counted when the AI agent closes a customer conversation on its own."
- Billed beyond usage
- Agent keeps running; extra resolutions billed at $0.98 each "Your agent keeps running — it does not switch off. Extra Resolutions are billed at $0.98 each"
- Contract
- No lock-in on monthly plans; invoicing and purchase orders on annual contracts "There is no lock-in on monthly plans"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Address
- Offices in New York, Malaysia, Singapore, Hong Kong
- Online since
- Oct 11, 2023 Domain registration date
- Ships updates
- 8 in the last 12 months Last on Oct 29, 2026, from their changelog
- Customers
- "10,000+ businesses trust Sobot" their claim
- Backing
- "Official WhatsApp BSP" their words
Sobot alternatives
Plivo$1,000 /mochecked Oct 29, 2026
Amazon Connect$0.01 /minutechecked Oct 29, 2026
Genesys Cloud CX$75 /mochecked Oct 29, 2026
Tabbly$0.05 /minutechecked Oct 29, 2026
Stammer.ai$39 /mochecked Oct 29, 2026
Fini$0.89 /resolutionchecked Oct 29, 2026
IrisAgent$500 /moFree plan · checked Oct 29, 2026
NICE CXone$0.17 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Sobot free?
There's no free plan. Free trial: 14-day free trial, all features unlocked, 20 resolutions and 100 AI credits included, no credit card required. Paid plans start at $39/month.
How much does Sobot cost?
Paid plans start at $39 per month.