8x8 pricing

8x8 Work is a cloud phone system and unified communications app covering voice, video, chat, SMS and fax, sold by quote.

Business phone systemsSales-led

Talk to salesPrices checked Nov 4, 2026

How much does 8x8 cost?

Price Not published Quote only. 8x8's own button reads "Chat with Sales".

Free plan: Not stated

Enterprise: Custom plans by quote, no public prices"Mix and match our offerings to build a custom plan that supercharges your team and delights customers."

Read from www.8x8.com/products/plans-and-pricing on Nov 4, 2026. Know the price? Tell us

18 other tools in this category publish a price, from $10.

Compare all 20 business phone systems

How you buy and get started

Sales-ledButtons on their site: Chat with Sales, Request a Quote

Sign up: Not stated
Setup: Set up is described as simple
When sales steps in: Not stated
Support: Around-the-clock customer support plus partner network
Support: Phone sales experts Mon-Sat, 6am-6pm PT

What 8x8 does

8x8 Work puts calling, texting, fax, video meetings and team chat in one desktop, web and mobile app, backed by a cloud PBX with auto attendant, ring groups and call queues. The pages show no public prices; buyers chat with sales or request a quote.

Good for: Small teams that expect to scale and larger organizations that want a cloud PBX with Microsoft Teams and CRM integrations, and are fine buying through sales.
Channels: Voice, Video, Chat, SMS, Fax, Microsoft Teams
Main product: 8x8 Work
Also includes: Unlimited calling, SMS and fax, Multi-level auto attendant, Call recordings, Visual voicemail, Ring groups, call queues and call monitoring, Local number porting and direct dial numbers
3 more
Video meetings with AI summaries and transcripts, Team chat and file sharing, Microsoft Teams integration
Connects to: Microsoft Teams, Google Workspace, ServiceNow, Pipedrive, Citrix, Calabrio, Verint, NiCE Cognigy

Business phone number includedLocal Number Porting & Direct Dial Number
Extensions or call routingMulti-Level Auto Attendant
Mobile and desktop appsAll-in-one collaboration from desktop and mobile devices with voice, video, private messaging, and team chat.
Unlimited US callingUnlimited Calling, SMS & Fax
Business textingUnlimited Calling, SMS & Fax
Call recordingCall Recordings
Keep your existing numberLocal Number Porting & Direct Dial Number
AI receptionist availableNot stated

Security and your data

Question	8x8's answer	Where it says so
SOC 2	audited against SOC 2	"Our security program is audited against SOC 2, ISO 27001, ISO 9001, ISO 14001, Cyber Trust Mark and Cyber Essentials Plus standards."privacy
GDPR	states compliance with GDPR	"All AI use complies with applicable laws including the EU AI Act, GDPR and California privacy laws."privacy
ISO 27001	audited against ISO 27001	"Our security program is audited against SOC 2, ISO 27001, ISO 9001, ISO 14001, Cyber Trust Mark and Cyber Essentials Plus standards."privacy
Single sign-on	SSO with role-based access (plan not stated)	"Role-Based Access with SSO & MFA"security

Not found on the 9 pages we read (homepage, integrations, changelog, about, pricing, security, privacy, features, terms): Trains AI on your data?, HIPAA (signs a BAA), CCPA, PCI, Trust center.

Every plan

Plan	Price	Billed yearly	Included	Over the allowance	Where it says so
Unified Communications (8x8 Work)	Quote	–	–	–	"8x8 Work® connects teams and customers globally."
Contact Center	Quote	–	–	–	"8x8 Contact Center™ supercharges agents and delights customers."
CX Beyond the Contact Center (8x8 Engage)	Quote	–	–	–	"8x8 Engage™ ensures great customer experiences across all touchpoints."
Communications APIs (CPaaS)	Quote	–	–	–	"8x8 no-code CPaaS reaches customers on their favorite channels."
8x8 for Microsoft Teams	Quote	–	–	–	"Supercharge your Microsoft Teams with 8x8 communication capabilities and contact center…"