How much does GoTo Connect cost?
Price
Not published
Quote only. GoTo Connect's own button reads "Contact Sales".
- Free plan
- Not stated
- Enterprise
- Contact Center and CX plans are quoted through sales"Pick a plan below to talk to a sales representative today about GoTo Connect."
Read from www.goto.com/pricing/connect on Nov 4, 2026. Know the price? Tell us
18 other tools in this category publish a price, from $10.
Compare all 20 business phone systemsIn your favor
- Notice before price changes. Prices can change after the Initial Term, effective next billing cycle
Watch out for
- No refunds on a long commitment. Payments are final and non-refundable except as stated in the terms or Service Descriptions
How you buy and get started
Sales-ledButtons on their site: Contact Sales
- Support
- 24/7 support "We’re on call around-the-clock with #1 customer-rated service."
What GoTo Connect does
GoTo Connect offers Phone System, Customer Experience, CX Complete and Contact Center plans, all priced through sales. Phone System includes unlimited auto attendants and call queues, mobile and desktop apps, video meetings for up to 250 participants, and an optional AI Receptionist.
- Good for
- Small and midsize businesses up to enterprises, including automotive, education, healthcare, government and retail teams that want phone, messaging and AI call answering in one platform.
- Channels
- Voice, SMS & MMS, Team messaging, Video meetings, WhatsApp, Facebook & Instagram Messenger, Web chat
- Main product
- GoTo Connect Phone System
- Also includes
- Free calls to 50 countries, Unlimited auto attendants and call queues, Customizable dial plans, Video meetings with up to 250 participants, Mobile and desktop applications, 24/7 support
6 more
Team messaging with file sharing, SMS & MMS, Call recording, Existing number porting, Local, toll-free and vanity numbers, 1,000 shared toll-free minutes - Connects to
- Salesforce, HubSpot, Tekion, DriveCentric, athenaOne, CDK CRM, DealerSocket, Microsoft Office 365, Microsoft Outlook, Microsoft Teams, Zendesk, ServiceNow
2 more
Docebo, Miro
- Business phone number included
Local, Toll-Free & Vanity Numbers
- Extensions or call routing
Unlimited auto attendants and call queues
- Mobile and desktop apps
Mobile and desktop applications
- Business texting
SMS & MMS
- Call recording
Call Recording
- Keep your existing number
Existing Number Porting
- AI receptionist available
Everything in Phone System, plus a 24/7 AI virtual receptionist that answers calls, routes inquiries, and…
Security and your data
| Question | GoTo Connect's answer | Where it says so |
|---|---|---|
| Trust center | https://www.goto.com/company/trust | "Your single source for the latest security, compliance, and system performance information."security |
Every plan
| Plan | Price | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Phone System | Quote | – | – | – | "Pick a plan below to talk to a sales representative today about GoTo Connect." |
| Phone System + AI Receptionist | Quote | – | 100 AIR credits | – | "100 AIR credits included _(additional available for purchase)_" |
| Customer Experience (CX) | Quote | – | – | – | "Everything in Phone System plus:" |
| CX Complete | Quote | – | 100 AIR credits | – | "Everything in Customer Experience (CX) plus:" |
| Contact Center | Quote | – | – | – | "Everything in CX plus:" |
Fine print
- Contract
- Initial term is specified on the Order "The initial term commitment for your purchase of Services will be as specified on an Order"
- Refunds
- Payments are final and non-refundable except as stated in the terms or Service Descriptions "any and all payments you make to us for access to the Services are final and non-refundable"
- Price change notice
- Prices can change after the Initial Term, effective next billing cycle "We reserve the right to update the price for Services at any time after your Initial Term, and price changes will be effective as of your next billing cycle."
About the company
- Legal name
- GoTo Communications, Inc.
- Domain registered
- Jun 11, 1998
- Customers
- "Tens of millions of users" their claim
What we couldn't find: free plan, how you buy, trains AI on your data, HIPAA (signs a BAA), SOC 2, GDPR, CCPA, PCI, ISO 27001, single sign-on, billing increment, billed beyond usage, auto renew, unlimited US calling, public API, MCP server. Not found on the 8 pages we read: homepage, about, security, integrations, terms, privacy, pricing, features.
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