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Dialpad Connect pricing

Dialpad is a cloud communications platform with business calling and meetings (Connect), a contact center (Support), outbound sales dialer (Sell) and AI agents (Resolve).

Business phone systemsSelf-serve + sales

Start 14-day trialPrices checked Nov 4, 2026

How much does Dialpad Connect cost?

Dialpad Connect's paid plans start at $15/mo billed yearly. At 3 seats it costs $45 on the Connect Standard plan, 2nd of the 17 business phone systems on the ranked list. 10 plans listed. No price change since Q1 2023, across 13 archived reads.

Paid plans start at $15/mo billed yearly

Free plan: Not stated
Free trial: 14 days free trial of Dialpad Connect

Enterprise: Connect Enterprise is contact-for-pricing with SSO, access controls, unlimited office locations and 99.9% uptime"Enterprise-grade reliability with 99.9% uptime and unlimited scalability—built for organizations that need the best."
How usage is counted: AI agents are priced by conversation using a pool of AI Agent Credits; a conversation is billable only when the AI retrieves information or executes an action"A conversation is billable only when the AI retrieves information or executes a real action like scheduling, routing, or order lookup."

Read from www.dialpad.com/pricing/ on Nov 4, 2026. Price changed? Tell usSee the line each price came from

At 3 seats$45/moConnect Standard plan. $15 × 3 seats

On the ranked list2nd of 17By cost at this volume

Next cheaperGoogle Voice$30$15 less a monthNo contract, free plan, unlimited usage on Starter (individual).
Next pricierZoom Phone$48$3 more a monthFree trial, unlimited usage on US & CA Unlimited.

Dialpad Connect: No contract, free trial.

Compare all 20 business phone systems

In your favor

No long-term contract. Advanced available month-to-month or annual; Premium annual only (stated for Support and Sell)
Free trial. 14 days free trial of Dialpad Connect

Watch out for

Their pages disagree: local number country coverage. "we support international [local numbers in over 50 countries]" vs "Equip your globally distributed workforce with local numbers in over…"
Their pages disagree: AI CSAT scored calls. "AI CSAT scores 100% of calls" vs "Of calls received an AI CSAT score, compared to the 15% industry…"

How you buy and get started

Self-serve + salesButtons on their site: Try free, Buy now, Request a demo, Talk to sales

Sign up: Self-serve signup and purchase for Connect, Support and Sell
Setup: Cloud-based setup with minimal IT involvement
When sales steps in: Connect Enterprise and Resolve AI agents require contacting sales
Support: 24/7 support on Pro
Support: 24/7 support on Enterprise

What Dialpad Connect does

Dialpad sells per-user plans for team communications, contact centers and sales calling, plus custom-priced AI voice and digital agents. Connect is the business phone plan, with HD calls, meetings, messaging and AI transcripts and recaps.

Good for: Small to enterprise teams needing cloud business calling and meetings, plus contact centers, outbound sales teams and companies wanting AI agents.
Channels: voice, video meetings, messaging, SMS, contact center, digital channels
Main product: Dialpad Connect
Also includes: HD calls and meetings, real-time transcripts and instant call summaries, built-in messaging, AI Recaps, CRM integrations (Pro), 24/7 support (Pro)
1 more
SSO (Enterprise)
Connects to: Salesforce, Zendesk, Microsoft Teams, Google Workspace, Zoho, HubSpot, Microsoft Dynamics, Front, Calendly, Clio, Gorgias, AthenaHealth
2 more
VinSolutions, AMS360
Public API: Yes

Business phone number includedwe support international [local numbers in over 50 countries]
Extensions or call routingSmart call routing, real-time assistance, and automatic call summaries help agents resolve issues faster
Mobile and desktop appsDialpad is available on desktops, laptops, smartphones (iOS & Android), tablets, and desk phones.
Unlimited US callingunlimited calls
Business textingNot stated
Call recordingRecord and transcribe calls with built-in privacy features
Keep your existing numberNot stated
AI receptionist availableNot stated

Security and your data

Question	Dialpad Connect's answer	Where it says so
HIPAA (signs a BAA)	available	"Healthcare industry customers can sign a Business Associate Agreement (BAA) with one click to get up and running."security
SOC 2	SOC 2 Type II	"Dialpad is SOC2® Type II compliant."security
GDPR	supported, DPA available	"Dialpad customers can sign a Data Processing Agreement (DPA) that addresses GDPR and beyond."security
PCI	options to help maintain PCI compliance (pause recording or API)	"Dialpad offers two options to customers in order to help them maintain their PCI Compliance."security
ISO 27001	ISO 27001:2022 certified	"Dialpad’s infrastructure and processes are annually certified against ISO 27001:2022 (Information security management)"security
Single sign-on	Enterprise (Connect); SAML and SCIM	"Provide secure access with SSO"pricing
Trust center	https://trust.dialpad.com/	"Go to Trust Center"security

Not found on the 9 pages we read (homepage, pricing, integrations, security, changelog, about, terms, enterprise, features): Trains AI on your data?, CCPA.

Every plan

Plan	Price	Billed yearly	Included	Over the allowance	Where it says so
Connect Standarduser/month	–	$15per month	–	–	"$15user/month"
Connect Prouser/month	–	$25per month	–	–	"$25user/month"
Sell Essentialsuser/month	$39monthly or yearly not stated	–	–	–	"$39user/month"
Sell Advanceduser/month	$59monthly or yearly not stated	–	–	–	"$59user/month"
Sell Premiumuser/month	$79monthly or yearly not stated	–	–	–	"$79user/month"
Support Essentialsuser/month	$89monthly or yearly not stated	–	–	–	"$89user/month"
Support Advanceduser/month	$119monthly or yearly not stated	–	–	–	"$119user/month"
Support Premiumuser/month	$149monthly or yearly not stated	–	–	–	"$149user/month"
Connect Enterprise	Quote	–	–	–	"Contact us for pricing"
Resolve (AI agents)	Quote	–	–	–	"Custom Pricing"

Their pages disagree: local number country coverage"we support international [local numbers in over 50 countries]" vs "Equip your globally distributed workforce with local numbers in over 70 countries."

Their pages disagree: AI CSAT scored calls"AI CSAT scores 100% of calls" vs "Of calls received an AI CSAT score, compared to the 15% industry average."

Their pages disagree: uptime"Enterprise-grade reliability with 99.9% uptime" vs "100% Uptime SLA"

Dialpad Connect price history

No price changes on Dialpad Connect's pricing page since 2023Q1, across 13 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Contract: Advanced available month-to-month or annual; Premium annual only (stated for Support and Sell)

Not found on the 9 pages we read (homepage, pricing, integrations, security, changelog, about, terms, enterprise, features): Billing increment, Billed beyond usage, Refunds, Auto renew, Price change notice.