Phone.com pricing

Phone.com sells cloud business phone service for small businesses, with calling, texting, video and fax on mobile, desktop and desk phones.

Business phone systemsSelf-serve + sales

Visit Phone.comPrices checked Nov 4, 2026

How much does Phone.com cost?

Phone.com's paid plans start at $18/mo billed monthly. At 3 seats it costs $54 on the Basic plan, 7th of the 17 business phone systems on the ranked list. No price change since Q1 2023, across 7 archived reads.

Paid plans start at $18/mo

Free plan: Not stated

Enterprise: Volume discounts available via contact sales"Volume discounts are available, contact sales for more information."

Read from www.phone.com/pricing/ on Nov 4, 2026. Price changed? Tell usSee the line each price came from

At 3 seats$54/moBasic plan. $18 × 3 seats

On the ranked list7th of 17By cost at this volume

Next cheaperMicrosoft Teams Phone$51$3 less a monthFree trial.
Next pricierRingover$57$3 more a monthOverage billed.

Phone.com: Refunds offered.

Compare all 20 business phone systems

In your favor

Refunds offered. 30-day money-back guarantee on user fees only; premium numbers and hardware excluded

Watch out for

Their pages disagree: Conference call participant limit. "Hold unlimited audio conference calls with up to 100 callers." vs "Conference Calling with Phone.com is a simple, affordable way to…"

How you buy and get started

Self-serve + salesButtons on their site: Pick your number, See Plans & Pricing, contact sales

Sign up: Pick a plan and number online
Setup: Setup in about 15 minutes, no hardware
When sales steps in: Volume discounts via sales
Support: 24/7 support by phone, chat or request

What Phone.com does

Phone.com provides business phone numbers and 50+ call-handling features through mobile apps, a web app and IP phones, with monthly or annual billing and no long-term commitment. Add-ons include ProSIM, a live receptionist, AI call handling and call recording.

Good for: Solo owners, small and mid-sized businesses and remote or field teams in the US and Canada that want a business number without IT staff or new hardware.
Channels: Voice, SMS, Video, Fax, Chat
Main product: Phone.com cloud business phone system
Also includes: Local, toll-free or custom business phone number, Mobile and web apps, Call handling rules, menus, queues and schedules, Voicemail to email, Business text messaging (registration required), Browser-based video meetings
5 more
Conference calling, Call logs, Fax from phone, Number porting, 24/7 support
Connects to: CRM and other application integrations

Business phone number includedPhone.com delivers a dedicated business line with the features you need.
Extensions or call routingUsing call-handling rules, you can route incoming calls to users, menus, voicemail, or an answering service.
Mobile and desktop appsMobile and desktop apps support remote work
Unlimited US callingPooled and unlimited plans include calls to the United States and many area codes in Canada.
Business textingSend and receive text messages using your business phone number. Registration required.
Call recordingCall recording is included for Pro users and available for other users at just $7.99 a month.
Keep your existing numberYes, you can port your number to our service.
AI receptionist availableUse AI to direct callers, take messages, and schedule appointments.

Security and your data

Question	Phone.com's answer	Where it says so
HIPAA (signs a BAA)	available	"Phone.com voice calls are HIPAA compliant. Pro and Plus users also enjoy HIPAA compliant video."features
SOC 2	SOC 2 attested	"Phone.com is SOC 2 and HIPAA compliant, so you can be sure your communications are secure."home
Trust center	https://trust.phone.com/	"Trust Center"home

Not found on the 6 pages we read (homepage, pricing, about, privacy, terms, features): Trains AI on your data?, GDPR, CCPA, PCI, ISO 27001, Single sign-on. We didn't read a security page.

Every plan

Plan	Price	Billed yearly	Included	Over the allowance	Where it says so
Basicper user per month	$18per month	–	–	–	"Business phone system pricing plans start at just $18 per month per user for the Basic…"

Their pages disagree: Conference call participant limit"Hold unlimited audio conference calls with up to 100 callers." vs "Conference Calling with Phone.com is a simple, affordable way to connect up to 300…"

Phone.com price history

No price changes on Phone.com's pricing page since 2023Q1, across 7 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Contract: No long-term commitment; pay monthly or annually and stop at any time
Refunds: 30-day money-back guarantee on user fees only; premium numbers and hardware excluded

Not found on the 6 pages we read (homepage, pricing, about, privacy, terms, features): Billing increment, Billed beyond usage, Auto renew, Price change notice.