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Zoom Phone pricing

Zoom Phone is a cloud business phone service sold per user, with US and Canada metered or unlimited calling, bundled with Zoom Workplace plans.

Business phone systemsSelf-serve + sales
Start free trialPrices checked Nov 4, 2026

How much does Zoom Phone cost?

Zoom Phone's paid plans start at $16/mo billed yearly. At 3 seats it costs $48 on the US & CA Unlimited plan, 5th of the 17 business phone systems on the ranked list. 4 plans listed. No price change since Q3 2023, across 7 archived reads.

Paid plans start at $16/mo billed yearly
Free plan
Not stated
Free trial
Free trial available on US & CA Unlimited; Virtual Agent Receptionist trial with 100…
Enterprise
Business Plus has a Contact Sales button"Contact Sales"
Read from zoom.us/pricing/zoom-phone on Nov 4, 2026. Price changed? Tell usSee the line each price came from
At 3 seats$48/moUS & CA Unlimited plan. $16 × 3 seats
On the ranked list5th of 17By cost at this volume

Zoom Phone: Free trial, unlimited usage on US & CA Unlimited.

Compare all 20 business phone systems

In your favor

  • Unlimited usage on US & CA Unlimited. A flat price with no cap on usage.
  • Free trial. Free trial available on US & CA Unlimited; Virtual Agent Receptionist trial with 100 minutes included with Phone plans

How you buy and get started

Self-serve + salesButtons on their site: Buy Now, Start free trial, Contact Sales, Sign Up Free
Sign up
Self-serve purchase via Buy Now on lower tiers
"Buy Now"
Setup
Not stated
When sales steps in
Business Plus (up to 250 licenses) goes through Contact Sales; lower tiers cover 1-99 licenses
"License Count 1-99 1-99 1-99 1-250"
Support
Phone sales line
"+1.888.799.9666"

What Zoom Phone does

Zoom Phone adds domestic calling, SMS/MMS, online fax and call recording to a Zoom Workplace plan, billed per user per month. Higher tiers add meetings, AI note-taking and admin features, and a Virtual Agent Receptionist trial is included with Phone plans.

Good for
Small and midsize businesses that want calling plus Zoom meetings and chat in one per-user subscription.
Channels
Phone, SMS, MMS, Fax, Meetings, Chat
Main product
Zoom Phone
Also includes
Domestic phone number included, Domestic calling (unlimited or metered), Domestic SMS & MMS, Domestic online fax (50 pages per month), Call recording, Post-call summaries
4 moreVoicemail prioritization, Task extraction, Meetings and Chat, Virtual Agent Receptionist free trial with 100 minutes
Connects to
Salesforce, Slack, Contact Center, Microsoft, Google
  • Business phone number includedDomestic phone number included
  • Extensions or call routingNot stated
  • Mobile and desktop appsMake & receive calls from multiple devices and apps
  • Unlimited US callingPhone US & CA Unlimited added to Workplace Basic.
  • Business textingDomestic SMS & MMS
  • Call recordingCall recording
  • Keep your existing numberNot stated
  • AI receptionist availableVirtual Agent Receptionist.

Security and your data

QuestionZoom Phone's answerWhere it says so
Single sign-onavailable on Business Plus"SSO, managed domains"pricing

Not found on the 6 pages we read (homepage, changelog, security, about, terms, pricing): Trains AI on your data?, HIPAA (signs a BAA), SOC 2, GDPR, CCPA, PCI, ISO 27001, Trust center.

Every plan

PlanPriceBilled yearlyIncludedOver the allowanceWhere it says so
US & CA Metered/user/month – $10.50per month – – "or $10.50 for Metered - available at checkout"
US & CA Unlimited/user/month – $16per month Unlimited – "$16 /user/month · billed annually‡"
Workplace Pro Plus/user/month – $20.50per month Unlimited – "$20.50 /user/month · billed annually‡"
Workplace Business Plus/user/month – $24.50per month UnlimitedLicense count 1-250 – "$24.50 /user/month · billed annually‡"

Zoom Phone price history

No price changes on Zoom Phone's pricing page since 2023Q3, across 7 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Contract
Minimum quantity of services on the Order Form is kept for the subscription term
"You will maintain your minimum quantity of the Services set forth on your Order Form for the duration of the applicable Initial Subscription Term or then-current Renewal Term."
Auto renew
Terms cover recurring subscription charges and automatic renewals
"certain terms and conditions apply with respect to recurring subscription Charges and automatic renewals"

Not found on the 6 pages we read (homepage, changelog, security, about, terms, pricing): Billing increment, Billed beyond usage, Refunds, Price change notice.

About the company

Legal name
Zoom Communications, Inc.
Domain registered
Apr 22, 1999

Zoom Phone alternatives

Google Voice$10 /moFree plan · checked Nov 4, 2026Dialpad Connect$15 /mochecked Nov 4, 2026Nextiva$15 /mochecked Nov 4, 2026Quo (formerly OpenPhone)$15 /mochecked Nov 4, 2026Microsoft Teams Phone$17 /mochecked Nov 4, 2026Phone.com$18 /mochecked Nov 4, 2026Ringover$19 /mochecked Nov 4, 2026Ooma Office$19.95 /mochecked Nov 4, 2026

Reviews elsewhere

Zoom Phone on G2 ↗Zoom Phone on Trustpilot ↗Zoom Phone on Reddit ↗Zoom Phone on Product Hunt ↗

Questions

Is Zoom Phone free?

No free plan found on the pages we read. Free trial: Free trial available on US & CA Unlimited; Virtual Agent Receptionist trial with 100 minutes included with Phone plans.

How much does Zoom Phone cost?

Paid plans start at $16 per month billed yearly.