Home/Business phone systems/Microsoft Teams Phone

Microsoft Teams Phone pricing

Cloud phone system built into Microsoft Teams, sold per user per month with optional US calling plans.

Business phone systemsSelf-serve + sales
Start 1-month trialPrices checked Nov 4, 2026

How much does Microsoft Teams Phone cost?

Microsoft Teams Phone's paid plans start at $17/mo billed yearly. At 3 seats it costs $51 on the Teams Phone with Calling Plan (country zone 1 - US), 6th of the 17 business phone systems on the ranked list. 4 plans listed. No price change since Q1 2024, across 11 archived reads.

Paid plans start at $17/mo billed yearly
Free plan
Not stated
Free trial
1 month free trial of Teams Phone Standard; converts to a 12-month paid subscription…
Enterprise
Contact Sales for custom pricing"Contact Sales for custom pricing."
At 3 seats$51/moTeams Phone with Calling Plan (country zone 1 - US). $17 × 3 seats
On the ranked list6th of 17By cost at this volume
  • Next cheaperZoom Phone$48$3 less a monthFree trial, unlimited usage on US & CA Unlimited.
  • Next pricierPhone.com$54$3 more a monthRefunds offered.

Microsoft Teams Phone: Free trial.

Compare all 20 business phone systems

In your favor

  • Free trial. 1 month free trial of Teams Phone Standard; converts to a 12-month paid subscription unless canceled

How you buy and get started

Self-serve + salesButtons on their site: Buy now, Try free for one month, Contact Sales
Sign up
Credit card required for trial sign up
"A credit card is required to sign up."
Setup
Not stated
When sales steps in
Custom pricing via sales
"Contact Sales for custom pricing."

What Microsoft Teams Phone does

Teams Phone adds PSTN calling, call queues and auto attendants to Microsoft Teams, with Microsoft calling plans, Operator Connect, Direct Routing or Teams Phone Mobile as connectivity options. It needs a separate Teams license and is billed yearly per user.

Good for
Organizations already on Microsoft Teams or Microsoft 365 that want to replace a PBX with a cloud phone system, from small businesses to enterprises.
Channels
voice, video, SMS
Main product
Microsoft Teams Phone
Also includes
Cloud-based phone system, VoIP and PSTN calling, Call queues and auto attendants, Call transfer, forwarding, simultaneous ring, Cloud voicemail, AI call summaries with Copilot
4 more99.999% uptime SLA, Teams-certified device support, Single admin console, Shared calling
Connects to
Microsoft Teams, Microsoft 365, Dynamics 365 Contact Center, Operator Connect, Direct Routing, Teams-certified contact center solutions
  • Business phone number includedphone number with 3,000 outbound domestic calling minutes from Microsoft
  • Extensions or call routingAutomatically direct calls to the appropriate department or person with call queues and auto attendants.
  • Mobile and desktop appsMake and receive calls from laptops, smartphones, or tablets
  • Unlimited US callingNot stated
  • Business textingSee rates for calling and SMS messaging
  • Call recordingRecord a voice or video call for later reference
  • Keep your existing numberYou can transfer your phone numbers from your current service provider to use with your Teams Calling Plan.
  • AI receptionist availableNot stated

Security and your data

QuestionMicrosoft Teams Phone's answerWhere it says so
Trust centerMicrosoft Trust Center"Security and privacy in the age of AI"security

Not found on the 6 pages we read (homepage, security, about, privacy, terms, features): Trains AI on your data?, HIPAA (signs a BAA), SOC 2, GDPR, CCPA, PCI, ISO 27001, Single sign-on.

Every plan

PlanPriceBilled yearlyIncludedOver the allowanceWhere it says so
Microsoft Teams Phone Standarduser/month, paid yearly – $10per month – – "$10.00"
Teams Phone with pay-as-you-go calling (country zone 1 - US)user/month, paid yearly – $13per month – – "$13.00"
Teams Phone with Calling Plan (country zone 1 - US)user/month, paid yearly – $17per month 3,000 minutes3,000 outbound domestic minutes for US, UK, Canada – "$17.00"
Teams Phone with domestic and international callinguser/month, paid yearly – $34per month 3,000 minutes3,000 outbound domestic or 600 outbound international… – "$34.00"

Microsoft Teams Phone price history

No price changes on Microsoft Teams Phone's pricing page since 2024Q1, across 11 archived reads.

From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.

Fine print

Contract
Free trial converts into a 12-month paid subscription
"After your one-month free trial ends, your subscription will automatically convert into a 12-month paid subscription"
Refunds
Cancellation policies vary by customer status and product
"Cancellation policies vary based on your status as a new customer and your product and domain selections on Microsoft."
Auto renew
yes, annual subscription auto renews
"(Annual subscription"

Not found on the 6 pages we read (homepage, security, about, privacy, terms, features): Billing increment, Billed beyond usage, Price change notice.

About the company

Domain registered
May 2, 1991
Customers
"Businesses trust Teams Phone"
their claim
Backing
"Named a Leader in the 2025 Gartner Magic Quadrant for UCaaS for the seventh year in a row"
their words

Microsoft Teams Phone alternatives

Reviews elsewhere

Questions

Is Microsoft Teams Phone free?

No free plan found on the pages we read. Free trial: 1 month free trial of Teams Phone Standard; converts to a 12-month paid subscription unless canceled.

How much does Microsoft Teams Phone cost?

Paid plans start at $17 per month billed yearly.