How much does Microsoft Teams Phone cost?
Microsoft Teams Phone's paid plans start at $17/mo billed yearly. At 3 seats it costs $51 on the Teams Phone with Calling Plan (country zone 1 - US), 6th of the 17 business phone systems on the ranked list. 4 plans listed. No price change since Q1 2024, across 11 archived reads.
- Free plan
- Not stated
- Free trial
- 1 month free trial of Teams Phone Standard; converts to a 12-month paid subscription…
- Enterprise
- Contact Sales for custom pricing"Contact Sales for custom pricing."
- Next cheaperZoom Phone$48$3 less a monthFree trial, unlimited usage on US & CA Unlimited.
- Next pricierPhone.com$54$3 more a monthRefunds offered.
Microsoft Teams Phone: Free trial.
Compare all 20 business phone systemsIn your favor
- Free trial. 1 month free trial of Teams Phone Standard; converts to a 12-month paid subscription unless canceled
How you buy and get started
- Sign up
- Credit card required for trial sign up "A credit card is required to sign up."
- Setup
- Not stated
- When sales steps in
- Custom pricing via sales "Contact Sales for custom pricing."
What Microsoft Teams Phone does
Teams Phone adds PSTN calling, call queues and auto attendants to Microsoft Teams, with Microsoft calling plans, Operator Connect, Direct Routing or Teams Phone Mobile as connectivity options. It needs a separate Teams license and is billed yearly per user.
- Good for
- Organizations already on Microsoft Teams or Microsoft 365 that want to replace a PBX with a cloud phone system, from small businesses to enterprises.
- Channels
- voice, video, SMS
- Main product
- Microsoft Teams Phone
- Also includes
- Cloud-based phone system, VoIP and PSTN calling, Call queues and auto attendants, Call transfer, forwarding, simultaneous ring, Cloud voicemail, AI call summaries with Copilot
4 more
99.999% uptime SLA, Teams-certified device support, Single admin console, Shared calling - Connects to
- Microsoft Teams, Microsoft 365, Dynamics 365 Contact Center, Operator Connect, Direct Routing, Teams-certified contact center solutions
- Business phone number included
phone number with 3,000 outbound domestic calling minutes from Microsoft
- Extensions or call routing
Automatically direct calls to the appropriate department or person with call queues and auto attendants.
- Mobile and desktop apps
Make and receive calls from laptops, smartphones, or tablets
- Unlimited US callingNot stated
- Business texting
See rates for calling and SMS messaging
- Call recording
Record a voice or video call for later reference
- Keep your existing number
You can transfer your phone numbers from your current service provider to use with your Teams Calling Plan.
- AI receptionist availableNot stated
Security and your data
| Question | Microsoft Teams Phone's answer | Where it says so |
|---|---|---|
| Trust center | Microsoft Trust Center | "Security and privacy in the age of AI"security |
Not found on the 6 pages we read (homepage, security, about, privacy, terms, features): Trains AI on your data?, HIPAA (signs a BAA), SOC 2, GDPR, CCPA, PCI, ISO 27001, Single sign-on.
Every plan
| Plan | Price | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Microsoft Teams Phone Standarduser/month, paid yearly | – | $10per month | – | – | "$10.00" |
| Teams Phone with pay-as-you-go calling (country zone 1 - US)user/month, paid yearly | – | $13per month | – | – | "$13.00" |
| Teams Phone with Calling Plan (country zone 1 - US)user/month, paid yearly | – | $17per month | 3,000 minutes3,000 outbound domestic minutes for US, UK, Canada | – | "$17.00" |
| Teams Phone with domestic and international callinguser/month, paid yearly | – | $34per month | 3,000 minutes3,000 outbound domestic or 600 outbound international… | – | "$34.00" |
Microsoft Teams Phone price history
No price changes on Microsoft Teams Phone's pricing page since 2024Q1, across 11 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Contract
- Free trial converts into a 12-month paid subscription "After your one-month free trial ends, your subscription will automatically convert into a 12-month paid subscription"
- Refunds
- Cancellation policies vary by customer status and product "Cancellation policies vary based on your status as a new customer and your product and domain selections on Microsoft."
- Auto renew
- yes, annual subscription auto renews "(Annual subscription"
Not found on the 6 pages we read (homepage, security, about, privacy, terms, features): Billing increment, Billed beyond usage, Price change notice.
About the company
- Domain registered
- May 2, 1991
- Customers
- "Businesses trust Teams Phone" their claim
- Backing
- "Named a Leader in the 2025 Gartner Magic Quadrant for UCaaS for the seventh year in a row" their words
Microsoft Teams Phone alternatives
Dialpad Connect$15 /mochecked Nov 4, 2026
Quo (formerly OpenPhone)$15 /mochecked Nov 4, 2026
Zoom Phone$16 /mochecked Nov 4, 2026
Phone.com$18 /mochecked Nov 4, 2026
Ringover$19 /mochecked Nov 4, 2026
Ooma Office$19.95 /mochecked Nov 4, 2026Reviews elsewhere
Questions
Is Microsoft Teams Phone free?
No free plan found on the pages we read. Free trial: 1 month free trial of Teams Phone Standard; converts to a 12-month paid subscription unless canceled.
How much does Microsoft Teams Phone cost?
Paid plans start at $17 per month billed yearly.
