How much does Quo (formerly OpenPhone) cost?
Quo (formerly OpenPhone)'s paid plans start at $15/mo billed yearly. At 3 seats it costs $45 on the Starter plan, 4th of the 17 business phone systems on the ranked list. 9 plans listed. No price change since Q1 2023, across 16 archived reads.
- Free plan
- No
- Free trial
- 7-day free trial
- Usage price
- $0.01 per outgoing text message
- How usage is counted
- 1 Sona call = 100 credits"1 Call = 100 credits"
- Next cheaperGoogle Voice$30$15 less a monthNo contract, free plan, unlimited usage on Starter (individual).
- Next pricierZoom Phone$48$3 more a monthFree trial, unlimited usage on US & CA Unlimited.
Quo (formerly OpenPhone): No contract, free trial, overage billed, no setup fee.
Compare all 20 business phone systemsIn your favor
- No long-term contract. Cancel anytime in the app; plan stays active to end of billing cycle, then numbers are saved 60 days
- Free trial. 7-day free trial
- No setup fee. No Quo setup fee stated; carrier registration costs $19.50 one-time to The Campaign Registry plus $1.50-$3/month messaging fee
Watch out for
- Extra usage is billed. Sona calls beyond included credits are billed at a per-call overage rate by tier ($1.00 down to $0.45)
- Going over the Sona credits Tier 2 allowance costs $0.75 per call. Included: 4,000 credits.
How you buy and get started
- Sign up
- Self-serve signup with free trial "Try for free"
- Setup
- Set up a business number in minutes "Set up a business number in minutes"
- When sales steps in
- Talk to Sales for audit log and SOC 2 report access "Talk to Sales ↗"
- Support
- Email ticket support on all plans "Email ticket support"
- Support
- Live chat support on Business "Live chat support"
- Support
- Inbound phone support on Scale, Mon-Fri 8 AM-5 PM PT "Phone support available Monday–Friday, 8 AM–5 PM PT."
What Quo (formerly OpenPhone) does
Quo (formerly OpenPhone) gives each user a local or toll-free number with unlimited US and Canada calling and texting through iOS, Android, desktop and web apps. Higher plans add call recording, phone menus, transfers, analytics and CRM integrations, and Sona AI agent answers calls with credit-based usage.
- Good for
- Small businesses, startups, home services, law firms, property management, healthcare and other teams that want a shared business phone number with texting, CRM sync and AI call answering.
- Channels
- Voice calls, SMS/text messaging, Voicemail, Web, iOS, Android, macOS and Windows apps
- Main product
- Quo business phone system with Sona AI agent
- Also includes
- One new or ported local or toll-free number per user, Calling and messaging to US and Canadian numbers, Voicemail transcripts, Quo API, Sona AI agent with 1,000 free automation credits, ChatGPT / Claude MCP
2 more
Shared numbers, iOS, Android, macOS, Windows and web apps - Connects to
- HubSpot, Salesforce, Jobber, Zapier, Make, Claude, ChatGPT, Pipedrive, Zoho CRM, Attio, Clio, Housecall Pro
9 more
JobTread, Gong, Clay, Slack, Webhooks, HighLevel, Fireflies.ai, Pipedream, Google Contacts - Public API
- Yes
- MCP server
- Yes
- Business phone number included
One new or ported phone number (local or toll-free) per user
- Extensions or call routing
Route incoming calls to the right person instantly
- Mobile and desktop apps
Available on iOS, Android, macOS, Windows, Web
- Unlimited US calling
Calling and messaging to US and Canadian numbers*
- Business texting
Messaging (US & Canada)
- Call recording
Record any call to save a permanent record of the conversation.
- Keep your existing number
Our team will help you transfer your existing phone number into Quo for free
- AI receptionist available
Sona answers when your team can't, captures the details you need, and hands the conversation to your team when…
Security and your data
| Question | Quo (formerly OpenPhone)'s answer | Where it says so |
|---|---|---|
| HIPAA (signs a BAA) | available on Business and Scale | "Transparent pricing – Full HIPAA compliance on Business and Scale plans."security |
| SOC 2 | SOC 2 Type II certified | "SOC 2 Type II certified"security |
| GDPR | Stays current with GDPR | "we stay current with privacy regulations including GDPR and CCPA"security |
| CCPA | Stays current with CCPA | "we stay current with privacy regulations including GDPR and CCPA"security |
| Single sign-on | Single sign-on offered; plan not stated | "Single sign-on (SSO)."security |
| Trust center | trust.quo.com | "request access to our trust center at trust.quo.com"security |
Not found on the 6 pages we read (homepage, integrations, changelog, pricing, security, terms): Trains AI on your data?, PCI, ISO 27001.
Every plan
| Plan | Price | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Additional phone number add-onper month each | $5per month | – | – | – | "$5/month each" |
| Starterper user/month | $19per month | $15per month | 1,000 credits | – | "t 2:16 getting started with quo 2:52 monthlyyearly pay less starter the essentials to get…" "0 calls overage rate per call $1.00 $0.75 $0.65 $0.55 $0.45 starter save $48/year the…" |
| Sona credits Tier 2/mo | $25per month | – | 4,000 credits | $0.75 per call | "d phone support new credits are the currency used to access sona's calling features 1 call…" |
| Businessper user/month | $33per month | $23per month | 1,000 credits | – | "1,000 free automation credits included 1 call = 100 credits business for businesses…" "1,000 free automation credits included 1 call = 100 credits business save $120/year for…" |
| Scaleper user/month | $47per month | $35per month | 1,000 credits | – | "1,000 free automation credits included 1 call = 100 credits scale boost team efficiency…" "1,000 free automation credits included 1 call = 100 credits scale save $144/year boost…" |
| Sona credits Tier 3/mo | $49per month | – | 10,000 credits | $0.65 per call | "d phone support new credits are the currency used to access sona's calling features 1 call…" |
| Sona credits Tier 4/mo | $99per month | – | 25,000 credits | $0.55 per call | "d phone support new credits are the currency used to access sona's calling features 1 call…" |
| Sona credits Tier 5/mo | $199per month | – | 60,000 credits | $0.45 per call | "d phone support new credits are the currency used to access sona's calling features 1 call…" |
| Automated SMS add-onper outgoing text message | $0.01per outgoing text message | – | – | – | "ns in thousands of apps when specific events happen in quo. automated sms api, zapier…" |
Quo (formerly OpenPhone) price history
No price changes on Quo (formerly OpenPhone)'s pricing page since 2023Q1, across 16 archived reads.
From archived copies of the pricing page in the Internet Archive, one per quarter, in USD.
Fine print
- Billed beyond usage
- Sona calls beyond included credits are billed at a per-call overage rate by tier ($1.00 down to $0.45) "Overage rate per call"
- Contract
- Cancel anytime in the app; plan stays active to end of billing cycle, then numbers are saved 60 days "If you cancel your subscription, it will remain fully active until the end of your current billing cycle. After that, all numbers will be saved for 60 days before being removed…"
- Refunds
- Fees non-refundable unless agreed under the Cancellation and Refund Policy "all Fees paid are non-refundable and are not subject to set-off."
- Auto renew
- Free trial converts to paid unless canceled "If Customer does not cancel its account prior to the end of a Trial Period, Customer shall be responsible for all applicable fees in accordance with Section 6."
Not found on the 6 pages we read (homepage, integrations, changelog, pricing, security, terms): Billing increment, Price change notice.
About the company
- Legal name
- OpenPhone Technologies, Inc.
- Domain registered
- Apr 23, 1996
- Ships updates
- 59 in the last 12 months Last on Oct 29, 2026, from their changelog
- Customers
- "90,000+ businesses" their claim
Quo (formerly OpenPhone) alternatives
Google Voice$10 /moFree plan · checked Nov 4, 2026
Dialpad Connect$15 /mochecked Nov 4, 2026
Zoom Phone$16 /mochecked Nov 4, 2026
Microsoft Teams Phone$17 /mochecked Nov 4, 2026
Phone.com$18 /mochecked Nov 4, 2026
Ringover$19 /mochecked Nov 4, 2026
Ooma Office$19.95 /mochecked Nov 4, 2026Reviews elsewhere
Questions
Is Quo (formerly OpenPhone) free?
Every plan includes 1,000 free Sona automation credits (10 calls); more credits need a paid tier. No permanent free plan. Paid plans start at $19/month.
How much does Quo (formerly OpenPhone) cost?
Paid plans start at $15 per month billed yearly, or $19 billed monthly.
Is Quo (formerly OpenPhone) HIPAA compliant?
Quo (formerly OpenPhone) says a HIPAA BAA is available on Business and Scale.
