How much does BrightLocal cost?
- Free plan
- Not stated
- Free trial
- 14-day free trial, no credit card required
- Usage price
- $2/minute
- Enterprise
- Contact sales
In your favor
- No long-term contract. Cancel any time; termination takes effect at end of current period
- Free trial. 14-day free trial, no credit card required
- Notice before price changes. 30 days' advance notice
Watch out for
- No refunds on a long commitment. No refunds on subscription charges
How you buy and get started
- Sign up
- Self-serve free trial signup, no credit card "No credit card is required."
- Setup
- Not stated
- When sales steps in
- 100+ locations is price on request; custom plans for high location volume "then we can create a custom plan just for you"
- Support
- In-house support team "150 + Dedicated support staff"
What BrightLocal does
BrightLocal sells three platform tiers (Track, Manage, Grow) priced by number of locations, plus a managed SEO service, a pay-per-citation builder and custom API access. Review monitoring, responses and review request campaigns are in the top Grow tier.
- Good for
- Local businesses, agencies and consultants managing local SEO for one to 100+ locations, and SaaS platforms wanting local SEO data via API.
- Channels
- email, SMS, in-store
- Main product
- All-in-one local SEO platform (Track, Manage, Grow) with a review management component
- Also includes
- Local rank tracking and geo-grid, Citation tracking and Citation Builder, Google Business Profile audit and post scheduler, Review monitoring and response across multiple sites, Review requests via email, SMS and in-store campaigns, Review widget for websites
- Connects to
- Google Analytics, Google Business Profile, ChatGPT, Claude, Mistral
- Public API
- Yes
- MCP server
- Yes
- AI-written review repliesNot stated
- Auto-post repliesNot stated
- Multi-site review aggregation
Track and respond to customer reviews across multiple sites, all in one place.
- SMS/email review requests
Gather customer reviews and feedback through email, SMS, and in-store campaigns.
- Sentiment and topic analysisNot stated
- Multi-location management
BrightLocal plan prices by number of locations managed (USD)
- Custom brand voiceNot stated
- Alerts and reportingNot stated
The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | UK GDPR compliance stated in privacy policy | "In order to be compliant with the implementation of the UK GDPR, we have updated this Privacy Policy"privacy |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Track (1 location)/ mo | $41 | $31per month | 1 locations | – | "$41 USD / mo billed monthly." "$369 USD billed annually ($31 / mo)." |
| Manage (1 location)/ mo | $54 | $40per month | 1 locations | – | "$54 USD / mo billed monthly." "$485 USD billed annually ($40 / mo)." |
| Grow (1 location)/ mo | $65 | $49per month | 1 locations | – | "$65 USD / mo billed monthly." "$584 USD billed annually ($49 / mo)." |
| Managed SEO Service/ mo | $499 | – | – | – | "From $499 USD / mo" |
| Citation Builder Service/ citation | $2per minute | – | – | – | "Starting at $2 USD / citation" |
| Grow (100+ locations) | Quote | – | 100 locations | – | "100+ Price on request Price on request Price on request" |
| API Solutions | Quote | – | – | – | "Custom price" |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Cancel any time; termination takes effect at end of current period "Termination will take effect from the end of the current Subscription Service period."
- Refunds
- No refunds on subscription charges "Subscription Charges already paid will not be refunded for early cancellation or any other reason."
- Auto renew
- Subscriptions renew monthly automatically "your Subscription Service shall automatically renew monthly"
- Price change notice
- 30 days' advance notice "We will provide you with thirty (30) days’ advance notice prior to any changes in Charges"
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- BrightLocal Ltd
- Address
- First Floor, Huntingdon House, 20-25 North Street, Brighton, BN1 1EB, UK
- Online since
- May 10, 2010 Domain registration date
- Customers
- "15,000+ active customers" their claim
BrightLocal alternatives
Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is BrightLocal free?
There's no free plan. Free trial: 14-day free trial, no credit card required. Paid plans start at $41/month.
How much does BrightLocal cost?
Paid plans start at $31 per month billed yearly, or $41 billed monthly.
Yext
Reviews.io
Grade.us
MARA AI
NiceJob