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Reviews.io pricing

Ecommerce review platform that collects, manages and displays customer reviews, UGC and surveys for online brands.

AI review management toolsFree planSelf-serve + sales
Visit Reviews.ioPrices checked Oct 29, 2026

How much does Reviews.io cost?

Paid plans start at $23/mo billed yearly or $29/mo billed monthly
Free plan
Yes
Free trial
14-day free trial

In your favor

  • No long-term contract. Month-to-month, no annual contract required; each top-level domain is a separate subscription
  • Free plan. Free plan with 25 review invites per month shown in the plan comparison table

Watch out for

  • Extra usage is billed. If usage limits are exceeded, the app may stop working or extra fees may be charged at then-current prices
  • Their pages disagree: Essentials plan price/invites on the annual toggle. "Up to 1,500 review invites" vs "Up to 1,000 review invites"

How you buy and get started

Self-serve + salesButtons on their site: Start free trial, Book demo, Get started
Sign up
Self-serve signup with email and free trial on Essentials, Start-Up and Grow
"Start free trial"
Setup
Not stated
When sales steps in
Plus plan is booked via demo
"Book demo"
Support
Live chat on higher plans, support center and video walkthroughs
"Live chat"

What Reviews.io does

REVIEWS.io lets online brands send review invitations by email or SMS, show reviews on their sites and in Google, and run surveys. Plans are priced by monthly review invites, with AI review replies available only on the Plus plan.

Good for
Ecommerce brands that want to collect product and company reviews, display them on-site and in Google, and optionally reply to reviews with AI.
Channels
Email, SMS, Google, Trustpilot, Slack notifications
Main product
Review collection and display platform (product reviews, company reviews, UGC, surveys)
Also includes
Product and company reviews, Photo and video collection, Review invitations by email and SMS, Review widgets, Google Seller Ratings, Reputation manager
Connects to
Klaviyo, Shopify Flow, Magento, Gorgias, Zendesk, Intercom, Twilio, Google Shopping, Google Local, Bazaarvoice, Walmart.com, TikTok Shop
Public API
Yes
MCP server
Not stated
  • AI-written review repliesEffortlessly respond to customer reviews in your tone and language with AI-powered replies, all in just one cl
  • Auto-post repliesAuto-generated replies
  • Multi-site review aggregationMonitor and manage feedback across various review platforms to maintain consistent ratings and strengthen your
  • SMS/email review requestsEach email or SMS request sent via REVIEWS.io counts as one invite.
  • Sentiment and topic analysisSentiment analysis
  • Multi-location managementYou can manage multiple stores under one REVIEWS.io account.
  • Custom brand voiceEffortlessly respond to customer reviews in your tone and language with AI-powered replies, all in just one cl
  • Alerts and reportingEmail notifications

The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRGDPR referenced; Data Protection Officer contact available"please contact our Data Protection Officer (DPO) by emailing"privacy
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onSingle Sign-On listed in plan comparison"Single Sign-On"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Essentials/month $29 $23per month 300 review invites – "submitting the form. monthly annually save 20% recommended essentials begin building custo" "monthly orders 1,000 monthly annually save 20% recommended essentials begin building custo"
Start-Up/month $79 $63per month 1000 review invites – "building customer trust $29 /month up to 300 review invites start free trial includes: pro" "ust $29 $23 /month billed annually up to 300 review invites start free trial includes: pro"
Grow/month $175 $140per month 1000 review invites – "d per month: 100 sms invites explore features + recommended grow turn reviews into more sa" "d per month: 100 sms invites explore features + recommended grow turn reviews into more sa"
Plus/month $500 $400per month 7500 review invites – "Up to 7,500 review invites" ",000 review invites start free trial everything in start-up plus: reputation manager ai re"
Their pages disagree: Essentials plan price/invites on the annual toggle"Up to 1,500 review invites" vs "Up to 1,000 review invites"

Free plan: Free plan with 25 review invites per month shown in the plan comparison table

Fine print

Auto renew
Not stated
Billed beyond usage
If usage limits are exceeded, the app may stop working or extra fees may be charged at then-current prices
"If You exceed Usage Limits for an App during Your subscription, the App may cease to work, or You may be charged additional fees for the excess use at then-current prices."
Billing increment
Not stated
Contract
Month-to-month, no annual contract required; each top-level domain is a separate subscription
"No. All plans are month-to-month with transparent invite-based pricing."
Price change notice
Not stated
Refunds
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
AppHub, LLC (operating as Clearer)
Online since
Jun 16, 2010
Domain registration date
Customers
"Trusted by over 10,000 fast-growing brands"
their claim

Reviews.io alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Reviews.io free?

Yes. Free plan with 25 review invites per month shown in the plan comparison table Paid plans start at $29/month.

How much does Reviews.io cost?

Paid plans start at $23 per month billed yearly, or $29 billed monthly.