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CallMiner pricing

CallMiner Eureka is a conversation intelligence and CX automation platform that captures, analyzes, coaches on and automates customer interactions for contact centers.

Conversational intelligence softwareSales-led
Visit CallMinerPrices checked Oct 29, 2026

How much does CallMiner cost?

PriceNot publishedCallMiner asks you to contact sales.
Free plan
Not stated
Read from callminer.com/contact on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Notice before price changes. Site prices and terms may change at any time without notice

How you buy and get started

Sales-ledButtons on their site: Request a Demo, Contact Us
Sign up
Not stated
Setup
Not stated
When sales steps in
Not stated
Support
Email support@callminer.com; phone USA 888-268-2498 Option #3, UK +44 (0)800 058 4512
"You can email us at:"

What CallMiner does

The platform ingests omnichannel interactions (calls, emails, texts, surveys), applies AI analytics, and adds agent coaching, real-time assistance and voice/chat AI agents. The pages show no public pricing; buying goes through demo requests and contact forms.

Good for
Contact centers and CX teams in industries such as healthcare, finance, retail, insurance, collections, BPO, telecom and travel.
Channels
calls, emails, texts, surveys, screens, chat
Main product
CallMiner Eureka Platform
Also includes
Record, Screen Record, Redact, Analyze, Visualize, Coach
Public API
Not stated
MCP server
Not stated
  • Call recording and transcriptionCapture every customer touchpoint, from calls, emails, texts to surveys, for clear visibility and actionable i
  • AI call summariesNot stated
  • CRM auto-syncNot stated
  • Deal risk insightsNot stated
  • Coaching and scorecardsSupport agents with data-driven coaching and real-time assistance to drive efficiency and better customer outc
  • Talk and topic trackingNot stated
  • Pipeline forecastingNot stated
  • Zoom, Teams, Meet integrationNot stated

The same 8 checks appear on every tool in Conversational intelligence software. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

No prices are published on CallMiner's pricing page.

Fine print

Billing increment
Not stated
Billed beyond usage
Not stated
Contract
Not stated
Refunds
Not stated
Auto renew
Not stated
Price change notice
Site prices and terms may change at any time without notice
"CallMiner may make changes to the Site, information or publications within the Site, prices, technical specifications, product offerings, and these Terms & Conditions at any time a"

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
CallMiner, Inc.
Address
890 Winter Street, Ste 210, Waltham, MA 02451
Online since
Mar 20, 2002
Domain registration date
Customers
"Trusted by some of the world's top companies"
their claim

CallMiner alternatives

Demodesk€25 /moFree plan · checked Oct 29, 2026Genesys$75 /mochecked Oct 29, 2026Chorus by ZoomInfoQuotechecked Oct 29, 2026Clari CopilotQuotechecked Oct 29, 2026JiminnyQuotechecked Oct 29, 2026OutdooQuoteFree plan · checked Oct 29, 2026VerintQuotechecked Oct 29, 2026

Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is CallMiner free?

No free plan is stated on CallMiner's pricing page.