How much does Site24x7 Log Management cost?
- Free plan
- Yes
- Free trial
- 30-day free trial, no credit card required
- Usage price
- $0.30/gb
- Enterprise
- Contact sales
In your favor
- Free plan. Free forever plan: monitor the uptime of up to 50 resources and receive instant downtime email alerts
How you buy and get started
- Sign up
- Self-serve sign up with 30-day free trial, no credit card required "No credit card required."
- Setup
- Not stated
- When sales steps in
- Enterprise and MSP Enterprise plans require a price quote request "Request Price Quote"
- Support
- Email support on Web Uptime and Lite; classic support on other plans "Email support"
- Support
- Phone and email for pricing questions "Contact [sales@site24x7.com](mailto:sales@site24x7.com "sales@site24x7.com") or reach us on phone at US: [+1 408 352 9117](tel:+14083529117) for any pricing clarification."
What Site24x7 Log Management does
Site24x7 combines website, server, cloud, network, APM, RUM, synthetic and log monitoring in one SaaS platform, with log management priced per GB by search retention period. Logs are included in the Professional plan (4 GB) and available as add-ons on other plans.
- Good for
- DevOps and IT Ops teams, MSPs and enterprises that want logs together with infrastructure, application and website monitoring.
- Main product
- Site24x7 all-in-one monitoring platform with Log Management
- Also includes
- Log ingestion (4 GB on Professional), 100+ out-of-the-box logs supported, Query language support, Search alerts & dashboards, Log export (100K or 1M), Server, website, network, APM, RUM and synthetic monitoring
- Connects to
- Third-party integrations, Over 300 plugin integrations, StatsD and Prometheus integrations, Terraform integrations, AWS, Azure, GCP, VMware, Kubernetes
- Public API
- Yes
- MCP server
- Not stated
- Live tailNot stated
- Full-text log search
Collect, consolidate, index, search, and troubleshoot issues using your application logs across servers and da
- Log-based alerting
Search alerts & dashboards
- Configurable retention
Search retention
- SSO and role-based access
SAML-based single sign-on (SSO)
- Self-hosted optionNot stated
- OpenTelemetry supportNot stated
- AI log analysis assistantNot stated
The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | GDPR-compliant Data Processing Addendum available on request | "request a GDPR-compliant Data Processing Addendum"privacy |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | SAML-based SSO listed in plan feature comparison | "SAML-based single sign-on (SSO)"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Web Uptime/month | $10 | $9per month | 25 websites | – | "Web Uptime $10/month" "$9/month paid annually" |
| Lite/month | $10 | $9per month | 2 servers | – | "Lite $10/month" "$9/month paid annually" |
| Web Perf/month | $39 | $36per month | 40 websites | – | "Web Perf $39/month" "$36/month paid annually" |
| Professional/month | $49 | $42per month | 4 GB log ingestion | – | "Professional $49/month" "$42/month paid annually" |
| MSP/month | $59 | $54per month | 5 GB logs collected | – | "MSP $59/month" "$54/month paid annually" |
| MSP Enterprise/month | $249 | $225per month | – | – | "MSP Enterprise $249/month" "$225/month paid annually" |
| Enterprise/month | – | $625per month | – | – | "Starts at $625/month paid annually" |
| Enterprise Plus Web/month | $999 | $899per month | 2500 websites | – | "Enterprise Plus Web $999/month" "$899/month paid annually" |
| Log Management (7 days search retention)/ GB / 7 days | $0.30per gb | – | – | – | "$0.30/ GB / 7 days" |
| Log Management (15 days search retention)/ GB / 15 days | $0.60per gb | – | – | – | "$0.60/ GB / 15 days" |
| Log Management (30 days search retention)/ GB / 30 days | $1.20per gb | – | – | – | "$1.20/ GB / 30 days" |
Free plan: Free forever plan: monitor the uptime of up to 50 resources and receive instant downtime email alerts
Fine print
- Billing increment
- Hourly billing supported for virtual cloud servers and application instances on Professional and Enterprise plans "Hourly billing is supported."
- Billed beyond usage
- Extra capacity bought as add-ons (e.g. logs per 10 GB or 1 TB by retention) "You can buy additional add-ons for different components like basic, advanced, host, logs, RUM page views, network bundle and synthetic runs within Site24x7."
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Credit card subscriptions renew automatically unless cancelled "Subscriptions made through credit card will automatically renew, unless you cancel your subscription."
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Zoho (applicable Zoho contracting entity)
- Online since
- Apr 19, 2006 Domain registration date
- Ships updates
- 165 in the last 12 months Last on Oct 22, 2026, from their changelog
- Customers
- "Trusted by 13,000+ customers worldwide" their claim
Site24x7 Log Management alternatives
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Sematext$5 /mochecked Oct 29, 2026
SolarWinds Papertrail$5 /mochecked Oct 29, 2026
Splunk$5 /moFree plan · checked Oct 29, 2026
LogicMonitor$16 /mochecked Oct 29, 2026GRGrafana Loki (Grafana Cloud)$19 /moFree plan · checked Oct 29, 2026
Axiom$25 /moFree plan · checked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Site24x7 Log Management free?
Yes. Free forever plan: monitor the uptime of up to 50 resources and receive instant downtime email alerts Paid plans start at $10/month.
How much does Site24x7 Log Management cost?
Paid plans start at $9 per month billed yearly, or $10 billed monthly.
