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SolarWinds Papertrail pricing

Papertrail is a hosted log management service from SolarWinds that collects, searches and alerts on logs from many sources.

Log management softwareSelf-serve
Visit SolarWinds PapertrailPrices checked Oct 29, 2026

How much does SolarWinds Papertrail cost?

Paid plans start at $5/mo Their page doesn't say if this is billed monthly or yearly.
Free plan
Not stated
Free trial
30 days free, no credit card required, 100 GB usage included during the trial
Read from www.papertrail.com/plans/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Free trial. 30 days free, no credit card required, 100 GB usage included during the trial

Watch out for

  • Service stops at the limit. Optional: continue as usage-based up to 200% extra at 30% higher price per GB, or logs stop

How you buy and get started

Self-serveButtons on their site: Free Trial, Start Logging
Sign up
Self-serve free trial signup, no credit card required
"30 days free, no credit card required."
Setup
Start ingesting logs in minutes
"Start ingesting your logs in minutes."
When sales steps in
Not stated
Support
Email support
"[Email us](mailto:support@papertrailapp.com). When we’re awake, we’re available."

What SolarWinds Papertrail does

SolarWinds Papertrail is a cloud log viewer with live tailing, saved searches, log groups, and search alerts, priced per GB per month. Logs from apps, servers and hosting services are sent in and kept for short searchable periods plus long-term archives.

Good for
Web developers and teams who want simple, centralized hosted log management with search and alerts.
Main product
Papertrail Log Observability
Also includes
Web-based log viewer, Team-wide groups and searches, Unlimited systems and users, Encrypted logging, Long-term archive, REST API
Connects to
Slack, PagerDuty, Datadog, Heroku, Amazon CloudWatch, Fluentd, Zapier, OpsGenie, Boundary, Amazon SNS, VictorOps, Honeybadger
Public API
Yes
MCP server
Not stated
  • Live tailReady to See Our Famous Live-Tailing in Action?
  • Full-text log searchTeam-wide groups & searches
  • Log-based alertingSearch alerts
  • Configurable retentionNot stated
  • SSO and role-based accessNot stated
  • Self-hosted optionNot stated
  • OpenTelemetry supportNot stated
  • AI log analysis assistantAsk Your Logs: The AI Assistant Comes to Papertrail

The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Log ObservabilityPer GB per month $5monthly or yearly not stated – – – "Starts at: $5.00 Per GB per month\*"

Fine print

Billing increment
Per GB per month; transfer measured monthly
"Transfer is measured monthly, so day-to-day variations are fine."
Billed beyond usage
Optional: continue as usage-based up to 200% extra at 30% higher price per GB, or logs stop
"It’s up to you. Logs can stop or can continue as a usage-based service (up to 200% extra, at 30% higher price per GB)."
Contract
Not stated
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
SolarWinds Worldwide, LLC
Online since
Jul 1, 1996
Domain registration date
Ships updates
0 in the last 12 months
Last on Nov 30, 2023, from their changelog

SolarWinds Papertrail alternatives

Dynatrace$1.40 /mochecked Oct 29, 2026Rapid7 InsightIDR/InsightOps$1.62 /mochecked Oct 29, 2026Sematext$5 /mochecked Oct 29, 2026Splunk$5 /moFree plan · checked Oct 29, 2026Site24x7 Log Management$9 /moFree plan · checked Oct 29, 2026LogicMonitor$16 /mochecked Oct 29, 2026GRGrafana Loki (Grafana Cloud)$19 /moFree plan · checked Oct 29, 2026Axiom$25 /moFree plan · checked Oct 29, 2026

Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is SolarWinds Papertrail free?

There's no free plan. Free trial: 30 days free, no credit card required, 100 GB usage included during the trial. Paid plans start at $5/month.

How much does SolarWinds Papertrail cost?

Paid plans start at $5 per month.