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Omnisend pricing

Omnisend is an email, SMS and web push marketing platform for ecommerce stores, with automation, segmentation, forms and reporting.

AI marketing toolsFree planPriced per minuteSelf-serve + sales
Visit OmnisendPrices checked Oct 29, 2026

How much does Omnisend cost?

Paid plans start at $11.20/mo
Free plan
Yes
Usage price
$0.01/minute
Enterprise
Contact sales

In your favor

  • No long-term contract. No fixed term; continues while you use the Services, cancel anytime
  • Unlimited contacts on Pro. A flat price with no cap on contacts.
  • Free plan. Free plan for unlimited time: up to 500 emails/month to up to 250 contacts, 500 web push notifications, with access to all features
  • Notice before price changes. At least 30 days notice by email or in account

Watch out for

  • No refunds on a long commitment. Charges are non-refundable

How you buy and get started

Self-serve + salesButtons on their site: Start free, Request demo, Sign up, Request more info
Sign up
Self-serve signup, no credit card required
"Cancel anytime | No credit card required"
Setup
Free migration by Omnisend team in about 5 days
"In 5 days our migration team will move your flows, lists, and templates and whole setup."
When sales steps in
Over 150,000 active profiles: talk to sales
"Got more than 150,000 active profiles? Talk with our sales team to get a plan that suits your needs and get a demo to find out what Omnisend can do for you."
Support
24/7 live chat and email support on all plans including free
"we’ve had it the entire time, for all customers, on any plan (including free)."
Support
Dedicated account expert for those paying at least $400 per month
"Account experts are **provided for free to anyone paying at least $400 per month**."

What Omnisend does

Omnisend lets ecommerce brands send email, SMS and push campaigns and automated workflows, with AI tools for forms, segments, send times and product recommendations. It has a free plan and paid plans priced by list size, plus free migration from other email platforms.

Good for
Ecommerce brands (Shopify, BigCommerce, WooCommerce and similar) that want email and SMS marketing, including teams switching from Klaviyo or Mailchimp.
Channels
Email, SMS, MMS, Web push
Main product
Omnisend email and SMS marketing platform
Also includes
Email campaigns, SMS and MMS campaigns, Web push notifications, Automation workflows, Segmentation, Forms and popups
Connects to
Shopify, Shopify Plus, BigCommerce, WordPress, WooCommerce, Wix, Shoplazza, Ecwid, Facebook Custom Audiences, Google Customer Match
Public API
Yes
MCP server
Yes
  • AI content generationLet AI write copy, pick send times, and segment your audience. You just hit approve.
  • Brand voice trainingNot stated
  • Campaign automation workflowsBuild workflows for welcome, abandoned cart, post-purchase, and more. Let them bring in revenue on autopilot.
  • Email and SMS marketingSend email and SMS campaigns — together or separately.
  • AI ad creativeNot stated
  • SEO and AI search toolsNot stated
  • CRM and app integrationsWith over 320+ pre-built integrations and flexible APIs, you can easily centralize data from across your tech
  • Analytics and reportingSee sales, performance, and engagement with clear reports that help you decide what to do next.

The same 8 checks appear on every tool in AI marketing tools. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRProcesses personal data under GDPR; acts as processor for customers under a DPA"We process Personal Data in accordance with the provisions of the General Data Protection Regulation No. 2016/679 (EU)"privacy
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Free/mo $0 – 250 contacts500 emails per month, 250 contacts, 500 web push notificatio – "$0/mo"
Standard/mo $11.20 – 500 contacts6,000 emails per month at 500 contacts (12x list size); pric – "$11.20/mo"
Pro/mo $41.30 – UnlimitedUnlimited emails (fair use up to 60x list); price shown for – "$41.30/mo"
Global SMS credits (Pro add-on)/SMS $0.01per minute – –US rates: $0.009 ($10-$49.99), $0.0085 ($50-$999.99), $0.008 – "SMS starting at $0.007"
Custom Quote – UnlimitedFor more than 150,000 active profiles – "Let’s talk"

Free plan: Free plan for unlimited time: up to 500 emails/month to up to 250 contacts, 500 web push notifications, with access to all features

Fine print

Billing increment
Monthly (30 day) billing periods; longer prepay such as 3 months possible
"The Services are a prepaid subscription service with monthly (30 days) billing periods, unless otherwise set forth in an Order Form."
Billed beyond usage
On Free or Standard, exceeding the email limit prompts an upgrade that you must confirm
"You’ll always be asked to confirm an account upgrade before it happens."
Contract
No fixed term; continues while you use the Services, cancel anytime
"The term of the Agreement (the “**Agreement Term**”) begins when you sign up for Omnisend Services or first use the Services and continues as long as you use the Services."
Refunds
Charges are non-refundable
"Charges paid by Customer are non-refundable."
Auto renew
Subscription auto-renews each billing period unless cancelled before renewal
"your subscription will automatically renew at the end of each applicable billing period, unless you cancel it before the renewal date."
Price change notice
At least 30 days notice by email or in account
"You will be informed about material changes to the Services and any changes to the Charges along with information on how to cancel at least thirty (30) days in advance via email an"

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
UAB Omnisend
Address
Verkių g. 25C-1, LT-08223 Vilnius, Republic of Lithuania
Online since
Oct 14, 2013
Domain registration date
Ships updates
19 in the last 12 months
Last on Dec 20, 2025, from their changelog
Customers
"Trusted by 150K+ ecommerce brands"
their claim

Omnisend alternatives

Reviews elsewhere

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Questions

Is Omnisend free?

Yes. Free plan for unlimited time: up to 500 emails/month to up to 250 contacts, 500 web push notifications, with access to all features Paid plans start at $11.20/month.

How much does Omnisend cost?

Paid plans start at $11.20 per month.