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Salesforce Marketing Cloud (Agentforce Marketing) pricing

Salesforce is a CRM platform with sales, service, marketing and commerce products plus AI agents (Agentforce), including Marketing Cloud Next for agentic marketing automation.

AI marketing toolsSelf-serve + sales

How much does Salesforce Marketing Cloud (Agentforce Marketing) cost?

Paid plans start at $25/mo billed yearly or $25/mo billed monthly
Free plan
Not stated
Free trial
Free trial of Starter Suite and Pro Suite (length not stated)
Enterprise
Contact sales

In your favor

  • Free trial. Free trial of Starter Suite and Pro Suite (length not stated)

How you buy and get started

Self-serve + salesButtons on their site: Start for free, Try for free, View detailed pricing, Request a call
Sign up
Self-serve free trial of Starter Suite
"Try for free"
Setup
Not stated
When sales steps in
Exact Marketing Cloud pricing via account representative
"For exact pricing and packaging details, connect with your Salesforce account representative."
Support
Standard Success Plan included in all licenses
"Included in all licenses"
Support
Premier Success Plan with 24/7 support for business-stopping issues
"Access to 24/7 support for business-stopping issues"

What Salesforce Marketing Cloud (Agentforce Marketing) does

The pages describe Salesforce as an AI CRM platform combining Agentforce agents, Customer 360 apps, Data 360 and Slack. Its marketing line includes Salesforce Starter at $25/user/month and Marketing Cloud Next editions priced per org per month, billed annually.

Good for
Small businesses starting with a CRM suite (Starter) and larger marketing teams wanting agentic campaign automation, personalization and analytics on a CRM.
Channels
Email, SMS, WhatsApp, RCS, Web, Slack
Main product
Marketing Cloud Next (Growth and Advanced editions) on the Salesforce CRM platform
Also includes
Campaign Agent Agentic Content, Multi-Channel Journeys, Forms and Landing Pages, Consent Management, Campaign Attribution Reporting, Conversational email, RCS, SMS, and WhatsApp
Connects to
Slack, MuleSoft, Tableau, AgentExchange apps, Claude
Public API
Not stated
MCP server
Yes
  • AI content generationCampaign Agent Agentic Content
  • Brand voice trainingNot stated
  • Campaign automation workflowsMulti-Channel Journeys
  • Email and SMS marketingConversational email, RCS, SMS, and WhatsApp
  • AI ad creativeNot stated
  • SEO and AI search toolsNot stated
  • CRM and app integrationsIn many cases, Salesforce products integrate directly with many outside applications and systems to help you c
  • Analytics and reportingCampaign Attribution Reporting

The same 8 checks appear on every tool in AI marketing tools. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)Not stated
SOC 2Not stated
GDPRNot stated
CCPANot stated
PCINot stated
ISO 27001Not stated
Single sign-onNot stated
Trust centerMy Trust Center generally available"Experience the personalized Salesforce My Trust Center—now generally available."security

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Salesforce StarterUSD/User/Month $25 $25per month – – "itish pound gbp euro eur japanese yen jpy swedish krona sek salesforce starter the simple " "itish pound gbp euro eur japanese yen jpy swedish krona sek salesforce starter the simple "
Account Engagement+USD/Org/Month – $1,250per month – – "itish pound gbp euro eur japanese yen jpy swedish krona sek account engagement+ enhance yo"
Marketing Cloud Next Growth EditionUSD/Org/Month – $1,500per month – – "account, contact, and opportunity management dynamic email marketing and analytics built-i"
Engagement+USD/Org/Month – $2,000per month – – "ttps://www.salesforce.com/marketing/b2b-automation/pricing/ engagement+ extend your cross-"
Marketing Cloud Next Advanced EditionUSD/Org/Month – $3,250per month – – "reporting view detailed pricing https://www.salesforce.com/marketing/marketing-cloud-editi"
Salesforce Personalization (add-on)USD/Org/Month – $8,000per month – – "keting-cloud-editions/pricing/ compare editions https://www.salesforce.com/marketing/marke"
Marketing Intelligence (add-on)USD/Org/Month – $10,000per month – – "mendations view detailed pricing https://www.salesforce.com/marketing/personalization/pric"
Intelligence+USD/Org/Month – $11,000per month – – "ng https://www.salesforce.com/marketing/engagement/pricing/ intelligence+ improve your mar"
Personalization+USD/Org/Month – $15,000per month – – "ing https://www.salesforce.com/marketing/analytics/pricing/ personalization+ personalize e"
Loyalty Management (add-on)USD/Org/Month – $20,000per month – – "ttps://www.salesforce.com/marketing/analytics/pricing/?d=pb loyalty management launch and "

Fine print

Billing increment
Not stated
Billed beyond usage
Transaction fees apply on Starter
"Transaction fees apply."
Contract
Most products use annual contracts
"Most Salesforce products use annual contracts, but Salesforce subscription terms vary"
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Salesforce, Inc.
Address
Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105
Online since
Dec 2, 1998
Domain registration date
Customers
"Customers include PepsiCo, Pandora, Williams-Sonoma, Beast Industries"
their claim

Salesforce Marketing Cloud (Agentforce Marketing) alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Salesforce Marketing Cloud (Agentforce Marketing) free?

There's no free plan. Free trial: Free trial of Starter Suite and Pro Suite (length not stated). Paid plans start at $25/month.

How much does Salesforce Marketing Cloud (Agentforce Marketing) cost?

Paid plans start at $25 per month billed yearly, or $25 billed monthly.