How much does Podium cost?
PriceNot publishedPodium asks you to contact sales.
- Free plan
- Not stated
- Enterprise
- Contact sales
Read from www.podium.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Refunds offered. Pro-rated refund of prepaid unused fees if a material adverse change is made to the Services
Watch out for
- Their pages disagree: customer count. "60,000+ businesses trust Podium" vs "Over 100K businesses grow with Podium."
How you buy and get started
Sales-ledButtons on their site: Get a demo, Watch a demo, Sales: 1-801-438-4425
- Sign up
- Not stated
- Setup
- Step-by-step onboarding included "Our simple step-by-step onboarding experience walks you through everything you need to start growing your business."
- When sales steps in
- Not stated
- Support
- Customer support included in every plan "World-class customer support is included in every plan."
- Support
- Phone and chat support "Phone & Chat Support"
- Support
- Dedicated customer success managers "Our dedicated customer success managers help your local business maximize the value you get out of Podium."
What Podium does
Podium is an all-in-one platform for local businesses combining an AI Employee, inbox, phones, webchat, text marketing, payments, and review collection. Pricing is not published and is handled through sales.
- Good for
- Local businesses such as auto dealerships, home services, aesthetics, and retail that want AI lead response and booking plus review collection.
- Channels
- text, phone, email, webchat, social media
- Main product
- Podium AI Employee and all-in-one lead conversion and communication platform
- Also includes
- AI Employee, Reviews, Phones, Lead Consolidation, Website Chat, Inbox
- Connects to
- 200+ integrations via Automations, Marketplace, Developer Platform
- Public API
- Yes
- MCP server
- Not stated
- AI-written review repliesNot stated
- Auto-post repliesNot stated
- Multi-site review aggregation
Automatically collect 5-star reviews via text. Google, Facebook, and other review sites.
- SMS/email review requests
Automatically collect 5-star reviews via text.
- Sentiment and topic analysisNot stated
- Multi-location managementNot stated
- Custom brand voiceNot stated
- Alerts and reportingNot stated
The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "Business Associate Agreement"terms |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Podium plans | Quote | – | – | – | "Plans designed to fit your specific business needs, talk to our sales team for details." |
Their pages disagree: customer count"60,000+ businesses trust Podium" vs "Over 100K businesses grow with Podium."
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Use beyond the Scope of Use may result in additional fees "Client's use of the Services in excess of the applicable Scope of Use may result in additional fees as set forth in Section 7.6 (Usage Overages and Overage Fees)."
- Contract
- Not stated
- Refunds
- Pro-rated refund of prepaid unused fees if a material adverse change is made to the Services "Client may terminate the affected Service(s) and receive a pro-rated refund of pre-paid, unused Fees attributable to such affected Service(s) for the remainder of Client’s Subscrip"
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Podium Corporation, Inc.
- Online since
- Sep 18, 1997 Domain registration date
- Funding
- Series A funding, 2017 "Series A Funding"
- Funding
- Series B funding, 2018 "Series B Funding"
- Customers
- "60,000+ businesses" their claim
- Backing
- "Participated in Y Combinator in 2016" their words
Podium alternatives
GatherUp
Yext
Reviews.io
BrightLocal
Synup
Reviewflowz
Grade.us
MARA AIReviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Podium free?
No free plan is stated on Podium's pricing page.
Is Podium HIPAA compliant?
Podium says a HIPAA BAA is available.