How much does Reputation cost?
Paid plans start at
$80/mo
Their page doesn't say if this is billed monthly or yearly.
- Free plan
- Not stated
- Enterprise
- Contact sales
Read from reputation.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
How you buy and get started
Sales-ledButtons on their site: Talk to Sales, Get a Demo, Get a Personalized Demo
- Sign up
- Not stated
- Setup
- Not stated
- When sales steps in
- 125+ locations "Custom plans designed to unlock growth for 125+ locations."
- Support
- Support site "Get help with your account"
What Reputation does
Reputation unifies reviews, surveys, listings, social and local signals for multi-location brands, with review requesting, AI responding and sentiment insights. Plans are priced per location per month and bought through sales.
- Good for
- Multi-location brands such as dealerships, healthcare, restaurants, senior living, property management and retail chains.
- Channels
- Yelp, Trip Advisor, Vitals, Apartment Ratings, Social
- Main product
- Reputation Platform
- Also includes
- Reviews Management (collection, requesting, AI responding), Business Listings & SEO, Reputation Insights (Rep Score & Journey Insights), AI Reputation Manager, Pulse Analytics, Surveys
- Connects to
- CRM, EHR
- Public API
- Not stated
- MCP server
- Not stated
- AI-written review replies
(Collection, Requesting, & AI Responding)
- Auto-post replies
respond to every customer at scale—automatically.
- Multi-site review aggregation
Unify reviews, surveys, listings, social, and local experience signals in one place.
- SMS/email review requests
(Collection, Requesting, & AI Responding)
- Sentiment and topic analysis
Understand sentiment, spot patterns, and know what to improve next.
- Multi-location management
For multi-location brands that need stronger visibility, better customer experience, and clearer action across
- Custom brand voiceNot stated
- Alerts and reportingNot stated
The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Rep Core/ location / mo | $80monthly or yearly not stated | – | – | – | "i readiness, brand gaps, and next best moves. get your free report https://geo-readiness-a" |
| Rep Core + Pulse/ location / mo | $115monthly or yearly not stated | – | – | – | "ore $80 / location / mo foundation for managing your online reputation and accelerating lo" |
| Rep Core + Surveys/ location / mo | $150monthly or yearly not stated | – | – | – | "form below to schedule a call with our team. everything in rep core, plus: reputation insi" |
| Enterprise | Quote | – | – | – | "Custom plans designed to unlock growth for 125+ locations." |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Reputation.com, Inc.
- Address
- 6111 Bollinger Canyon Road, Suite 500, San Ramon, CA 94583, USA
- Online since
- Jul 30, 1995 Domain registration date
Reputation alternatives
GatherUp
Yext
Reviews.io
BrightLocal
Synup
Reviewflowz
Grade.us
MARA AIReviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Reputation free?
No free plan is stated on Reputation's pricing page. Paid plans start at $80/month.
How much does Reputation cost?
Paid plans start at $80 per month.