How much does SOCi cost?
PriceNot publishedSOCi asks you to contact sales.
- Free plan
- Not stated
- Free trial
- no
- Enterprise
- Contact sales
Read from www.soci.ai/pricing/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. no
How you buy and get started
Sales-ledButtons on their site: Get Demo, Get Your Custom Quote, Get My Custom Quote
- Sign up
- Not stated
- Setup
- about 1 month average implementation per G2 reviewers "average time to implement"
- When sales steps in
- All plans require a custom quote and demo "we scope every deployment to your brand through a custom quote and demo"
- Support
- SOCi U training "SOCi U"
What SOCi does
SOCi sells enterprise brands AI agents that manage local listings, social content, and reviews across many locations. Pricing is a custom quote based on location count and which agents and skills are deployed.
- Good for
- Enterprise and franchise brands managing hundreds or thousands of locations, including financial services, restaurants, property management, retail, and healthcare.
- Channels
- Facebook, Apple Maps, Bing, Booking.com, Expedia, Apartments.com, Bazaarvoice, BBB
- Main product
- Genius Reputation Agent (review response, review solicitation, sentiment analysis, surveys, chats), part of an agent suite with the Genius Local Search Agent and Genius Social Agent
- Also includes
- Review management and responses, Review solicitation, Voice of Customer sentiment analysis, Customer surveys, 24/7 chatbots, Listings management
- Connects to
- Salesforce, Yardi, RealPage, OLO, Entrata, Canva, AWS Marketplace, Everbridge
- Public API
- Yes
- MCP server
- Not stated
- AI-written review replies
AI-driven solutions handle routine tasks like responding to reviews
- Auto-post replies
Responding to Review
- Multi-site review aggregation
review platforms in near real time
- SMS/email review requests
Solicit New Reviews
- Sentiment and topic analysis
Analyze Sentiment
- Multi-location managementNot stated
- Custom brand voice
Educated on Your Brand
- Alerts and reporting
real-time, comprehensive data and reporting tools
The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available | "unless you have entered into a Business Associate Agreement with SOCi"terms |
| SOC 2 | SOC 2 Type II | "SOC 2 Type II"security |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | ISO/IEC 27001 | "ISO/IEC 27001"security |
| Single sign-on | Not stated | |
| Trust center | https://trust.meetsoci.com | "Visit the Trust Center"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Custom quote (by location count and agents) | Quote | – | – | – | "Request a custom quote to see pricing for your brand." |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- limits can be increased "those limits can be increased"
- Contract
- term set in Order Form "subscription period"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- SOCi, Inc.
- Online since
- Feb 11, 2020 Domain registration date
- Founder
- Afif Khoury, Founder & CEO
- Founder
- Alo Sarv, Co-Founder and CTO
- Customers
- "4,000+ G2 customer reviews; 400K+ agents deployed" their claim
SOCi alternatives
GatherUp
Yext
Reviews.io
BrightLocal
Synup
Reviewflowz
Grade.us
MARA AIReviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is SOCi free?
There's no free plan. Free trial: no.
Is SOCi HIPAA compliant?
SOCi says a HIPAA BAA is available.