How much does Trustpilot cost?
- Free plan
- Not stated
How you buy and get started
- Sign up
- Not stated
- Setup
- Not stated
- When sales steps in
- Not stated
What Trustpilot does
The only page supplied is a 404 error page, so it gives little product detail. Embedded text shows Trustpilot as a review platform founded in 2007 that lets businesses reply to reviews and offers Trustpilot Business plans.
- Main product
- Trustpilot Business
- Public API
- Not stated
- MCP server
- Not stated
- AI-written review repliesNot stated
- Auto-post repliesNot stated
- Multi-site review aggregationNot stated
- SMS/email review requestsNot stated
- Sentiment and topic analysisNot stated
- Multi-location managementNot stated
- Custom brand voiceNot stated
- Alerts and reportingNot stated
The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | Not stated | |
| GDPR | Not stated | |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | Not stated | |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Trustpilot's pricing page.
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Trustpilot, Inc.
- Address
- Headquartered in Copenhagen
- Online since
- Jun 30, 2007 Domain registration date
- Founder
- Peter Holten Mühlmann
Trustpilot alternatives
Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Trustpilot free?
No free plan is stated on Trustpilot's pricing page.

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