Home/AI review management tools/Widewail

Widewail pricing

Customer intelligence platform for automotive dealerships that collects reviews, responds to them, and analyzes them for benchmarking and staff coaching.

AI review management toolsSales-led

Visit WidewailPrices checked Oct 29, 2026

How much does Widewail cost?

Paid plans start at $500/mo

Free plan: Not stated
Enterprise: Contact sales

Read from www.widewail.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

How you buy and get started

Sales-ledButtons on their site: Book a demo

Sign up: Not stated
Setup: Not stated
When sales steps in: Dealer groups: pricing scoped per group
Support: Email info@widewail.com

What Widewail does

Widewail sends DMS-triggered SMS review requests, replies to reviews and social comments (AI-suggested self-service or specialist-written with human validation), and reads reviews into topic, staff and competitor reports. It is sold in three per-rooftop packages (Core, Pro, Customer Clarity) to franchise dealerships, dealer groups and OEMs.

Good for: Franchise car dealerships, dealer groups and OEM networks that want more reviews, answered reviews, and staff and competitor insight.
Channels: SMS, Google, DealerRater, Facebook, Instagram
Main product: Widewail platform: Signal (review requests, surveys, video, listings), Response (review and social replies), Customer Clarity (reporting, benchmarking, staff performance)
Also includes: Automated SMS review requests, Private customer surveys, SMS video testimonials, Listings management across 75+ directories, AI / self-service automated review response, Managed review response (Pro)
Connects to: CDK DMS, Square, HubSpot, Salesforce, Keap, CMS Max, Apple Maps, Bing, Waze
Public API: Yes
MCP server: Not stated

AI-written review repliesAI and self-service automated review response
Auto-post repliesCore asks every customer at the right moment, keeps your listings accurate, and answers reviews automatically.
Multi-site review aggregationEvery review from every platform in one place, alongside the comments on your paid social.
SMS/email review requestsAutomated Review Requests
Sentiment and topic analysisCustomer Clarity scores every review on what customers talked about: wait times, communication, price, and mor
Multi-location managementRun every rooftop on the same standard.
Custom brand voicewrite a custom reply to every review and social comment in the dealership's approved voice
Alerts and reportingReputation Performance Reporting

The same 8 checks appear on every tool in AI review management tools. Each tick quotes the vendor's own site.

Security and your data

Question	Their answer	Where it says so
Trains AI on your data?	Not stated
HIPAA (signs a BAA)	Not stated
SOC 2	Not stated
GDPR	Not stated
CCPA	CCPA rights described for California residents	"If you are a California resident, the California Consumer Protection Act (“CCPA”) provides you with specific rights regarding your PI."privacy
PCI	Not stated
ISO 27001	Not stated
Single sign-on	Not stated
Trust center	Not stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

Plan	Monthly	Billed yearly	Included	Over the allowance	Where it says so
Core/mo, single rooftop	$500	–	1 rooftops	–	"$500/mo, single rooftop"
Pro/mo, single rooftop	$750	–	1 rooftops	–	"$750/mo, single rooftop"
Customer Clarity/mo, single rooftop	$1,200	–	1 rooftops	–	"$1,200/mo, single rooftop"