How much does Bloomfire cost?
PriceNot publishedBloomfire asks you to contact sales.
- Free plan
- Not stated
- Enterprise
- Contact sales
Read from bloomfire.com/scale-your-ai/ on Oct 29, 2026. Price changed? Tell usSee the line each price came from
Watch out for
- Extra usage is billed. yes, additional usage beyond subscription limits is charged
- No refunds on a long commitment. non-refundable
How you buy and get started
Sales-ledButtons on their site: Request a Demo, See the Engine Work, Talk to Us
- Sign up
- Not stated
- Setup
- SSO and SCIM setup typically under 4 hours for IT "IT setup typically takes under 4 hours, mostly spent connecting SSO and configuring SCIM"
- When sales steps in
- Not stated
- Support
- Help Center "How-to-guides and turn-key solutions for Bloomfire users, builders, administrators and developers for all things EIE and the KM app."
What Bloomfire does
Bloomfire's Enterprise Intelligence Engine builds a persistent memory of company knowledge from 100+ connectors and serves permission-checked, source-traceable answers through a conversational AI, a knowledge management app, and an MCP and API layer. Pricing is not published and access starts with a demo.
- Good for
- Large enterprises that want governed, permission-aware AI answers and agent grounding over scattered internal knowledge.
- Channels
- Web app, MCP, API
- Main product
- Enterprise Intelligence Engine
- Also includes
- Enterprise Intelligence Engine, Persistent Semantic Memory, AI Knowledge Management app, Synapse conversational AI, Universal Connector Framework, Content Guardrails
- Connects to
- Google Workspace, Azure Active Directory
- Public API
- Yes
- MCP server
- Yes
- Cited AI answers
of answers traceable to the source
- Connectors to work apps
connectors for enterprise systems
- Permission-aware results
Every request is checked against the user’s community membership and document permissions before any content r
- Live web searchNot stated
- Agents and workflows
Ground your own agents and assistants in the Enterprise Intelligence Engine
- Search API access
The Enterprise Intelligence Engine™ is built on a headless, API-first architecture
- SSO and SOC 2
Bloomfire is SOC 2 Type II compliant and audited annually for security, availability, processing integrity, co
- No training on your data
Bloomfire never uses customer content to train or fine-tune its models
The same 8 checks appear on every tool in AI search engines. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "Bloomfire never uses customer content to train or fine-tune its models, and every community’s data stays isolated from every other customer’s."pricing |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II | "Bloomfire is SOC 2 Type II compliant and audited annually for security, availability, processing integrity, confidentiality, and privacy."pricing |
| GDPR | GDPR-ready | "We are GDPR-ready and take the necessary steps to protect data for customers in the EU."security |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | SSO and SCIM supported | "Bloomfire supports SSO and SCIM, including SCIM for Azure Active Directory"pricing |
| Trust center | Vanta trust center | "Visit Our Trust Center"home |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
No prices are published on Bloomfire's pricing page.
Fine print
- Billing increment
- Member overages billed in increments of 25 members, prorated for the remaining term "Bloomfire shall charge Subscriber in increments of twenty-five (25) Members prorated for the remainder of the subscription term in effect at the time the number of Members is excee"
- Billed beyond usage
- yes, additional usage beyond subscription limits is charged "Bloomfire shall charge Subscriber for the Subscriber’s additional usage of each Item in excess of these limits calculated on the per unit fee specified in accordance with the appli"
- Contract
- Subscriptions paid in advance; term-based "Subscriptions must be paid for in advance unless agreed to otherwise in writing."
- Refunds
- non-refundable "Payments for subscriptions are non-refundable."
- Auto renew
- auto-renews unless cancelled 30 days before term end "Bloomfire subscriptions automatically renew unless a proper notice of cancellation is completed at least 30 days prior to the end date of the current subscription."
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Bloomfire, Inc.
- Online since
- Aug 31, 2009 Domain registration date
- Customers
- "Trusted by the Global 2000" their claim
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We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Bloomfire free?
No free plan is stated on Bloomfire's pricing page.
Does Bloomfire train AI on your data?
No, according to Bloomfire: "Bloomfire never uses customer content to train or fine-tune its models, and every community’s data stays isolated from every other customer’"