How much does SearchBlox SearchAI cost?
Paid plans start at
$2,000/mo billed yearly
- Free plan
- Not stated
- Free trial
- 30-day fully functional free trial
- Enterprise
- Contact sales
Read from www.searchblox.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from
In your favor
- Free trial. 30-day fully functional free trial
How you buy and get started
Self-serve + salesButtons on their site: Get Started, Contact Us, Schedule Demo, Get started in minutes — for free.
- Sign up
- Free download/trial available "Get started in minutes — for free."
- Setup
- Up in days, not months "On-prem, cloud, or hybrid - up in days, not months."
- When sales steps in
- Contact Us required on all paid plans "Contact Us"
- Support
- Premium support included with any license; 2 support contacts, email M-F 9-6PM ET "Email Support M-F 9-6PM ET"
- Support
- Fully managed: 24x7 support and monitoring, 99.99% availability SLA "24x7 Support & Monitoring"
What SearchBlox SearchAI does
SearchAI combines keyword, vector and hybrid search with RAG answers, chatbots, assistants and agents, connected to 300+ data sources. It is sold as annual fixed-price self-managed licenses or fully managed plans, deployable on-prem, cloud or hybrid.
- Good for
- Mid-to-large enterprises (government, healthcare, financial services) and eCommerce teams that want private, governed AI search over internal and customer-facing content.
- Channels
- Website search, Chatbot, Enterprise search, eCommerce, API
- Main product
- SearchAI
- Also includes
- 329+ built-in connectors and crawlers, Keyword, vector and hybrid search, Integrated RAG, SearchAI Recommend, Assist, Agents, ChatBot, Private LLM, Overview, SmartFAQs, SmartSuggest, API access, Realtime analytics
- Connects to
- SharePoint, Salesforce, Google Workspace, Adobe Experience Manager
- Public API
- Yes
- MCP server
- Yes
- Cited AI answers
giving you trusted, cited answers that move work forward.
- Connectors to work apps
Connect instantly to 300+ systems like SharePoint, Salesforce, Google Workspace.
- Permission-aware results
Role-based multi-department and company-wide controls, allowing organizations to share the same search setup w
- Live web searchNot stated
- Agents and workflows
Agentic Framework
- Search API access
API Access for direct integration of data ingestion, search and analytics
- SSO and SOC 2
SearchAI is SOC 2 attested, HIPAA aligned, ISO/IEC 27001:2022 certified and ISO/IEC 42001:2023 certified.
- No training on your dataNot stated
The same 8 checks appear on every tool in AI search engines. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 attested | "SearchAI is SOC 2 attested"pricing |
| GDPR | Stated as supported compliance | "help keep your data secure and compliant with regulations such as GDPR, HIPAA, CCPA, PCI, and ISO"security |
| CCPA | Stated as supported compliance | "help keep your data secure and compliant with regulations such as GDPR, HIPAA, CCPA, PCI, and ISO"security |
| PCI | Stated as supported compliance | "help keep your data secure and compliant with regulations such as GDPR, HIPAA, CCPA, PCI, and ISO"security |
| ISO 27001 | ISO/IEC 27001:2022 certified | "ISO/IEC 27001:2022 certified"home |
| Single sign-on | SSO/SAML included in all plans | "SSO/SAML Security Integration"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Premium SupportWith Any License Purchase | – | – | 2 support contacts | – | "With Any License Purchase" |
| Fully Managed: SearchAI Hybrid SearchPer Year | – | $2,000per month | 10000 documents or URLs100,000 searches per month | – | "$ 24,000" |
| SearchAI Single Server (Self-Managed)Per Year | – | $2,083per month | – | – | "$ 25,000" |
| Fully Managed: SearchAI Hybrid Search + ChatbotPer Year | – | $3,000per month | 10000 documents or URLs100,000 searches per month | – | "$ 36,000" |
| Fully Managed: SearchAI Hybrid Search + Chatbots + AgentsPer Year | – | $4,000per month | 10000 documents or URLs100,000 searches per month | – | "$ 48,000" |
| SearchAI High Availability Cluster (3 Servers) (Self-Managed)Per Year | – | $6,250per month | – | – | "$ 75,000" |
| Platinum SupportFor Platinum Pricing | Quote | – | 5 support contacts | – | "For Platinum Pricing" |
| Lithium SupportFor Lithium Pricing | Quote | – | 10 support contacts | – | "For Lithium Pricing" |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Annual pricing "One predictable annual price that doesn't spike when usage grows."
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- SearchBlox Software, Inc.
- Address
- 4870 Sadler Road, Suite 300, Glen Allen, VA 23060
- Online since
- Sep 24, 2002 Domain registration date
- Customers
- "More than 600 customers in 30 countries" their claim
- Backing
- "Included as a Major Player in the 2025 IDC MarketScape for knowledge discovery s" their words
SearchBlox SearchAI alternatives
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BloomfireQuotechecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is SearchBlox SearchAI free?
There's no free plan. Free trial: 30-day fully functional free trial.
How much does SearchBlox SearchAI cost?
Paid plans start at $2,000 per month billed yearly.