How much does Onyx cost?
- Free plan
- Not stated
- Free trial
- 14-day free trial, no credit card required
- Enterprise
- Contact sales
In your favor
- Free trial. 14-day free trial, no credit card required
Watch out for
- Their pages disagree: connector count. "40+ App Connectors" vs "45+ connectors that don't just index your data, they mirror your fine-"
- Their pages disagree: connector count. "50+ Connectors" vs "40+ App Connectors"
How you buy and get started
- Sign up
- Self-serve cloud signup "Try for Free"
- Setup
- White-glove rollout with a forward-deployed engineer "A dedicated forward-deployed engineer helps you identify key use cases, configure Onyx, and roll it out to your team."
- When sales steps in
- Enterprise plan is contact sales "Talk to Sales"
- Support
- Community support on Business "Community Support"
- Support
- Dedicated support on Enterprise "Dedicated Support"
What Onyx does
Onyx indexes 40+ app connectors with source permissions enforced and gives answers with citations through chat, search, agents, MCP and Slack. It sells a self-serve Business plan at $20 per user per month and a contact-sales Enterprise plan.
- Good for
- Teams and enterprises that want AI chat and search over internal knowledge, including security-conscious organizations needing self-hosted, VPC or air-gapped deployment.
- Channels
- Desktop app, MCP, Slackbot, Chrome extension, Web chat and search UI
- Main product
- Onyx AI chat and enterprise search
- Also includes
- Chat and Search UI, Access to All Major LLMs, Custom AI Agents, Actions (MCP / OpenAPI), 40+ App Connectors, Web Search
- Connects to
- SharePoint, Confluence, Jira, Slack, Google Drive, Teams, Dropbox, Notion, Gmail, GitHub, Salesforce, HubSpot
- Public API
- Yes
- MCP server
- Yes
- Cited AI answers
Get exact answers with citations, or run Deep Research for in-depth analysis across your entire knowledge base
- Connectors to work apps
45+ connectors that don't just index your data, they mirror your fine-grained access controls.
- Permission-aware results
Onyx syncs ACLs from every connected source. Users only see documents they are authorized to access.
- Live web search
Web Search
- Agents and workflows
Custom AI Agents
- Search API access
Developer APIs
- SSO and SOC 2
SOC 2 Type II certified.
- No training on your data
No training on your data, by anyone, ever
The same 8 checks appear on every tool in AI search engines. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | no | "No training on your data, by anyone, ever"home |
| HIPAA (signs a BAA) | Not stated | |
| SOC 2 | SOC 2 Type II certified | "SOC 2 Type II certified."enterprise |
| GDPR | Deployed in GDPR-regulated environments | "Currently deployed in FedRAMP, ITAR, CMMC, FERPA, and GDPR-regulated environments."enterprise |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | Not stated | |
| Single sign-on | available on Enterprise | "OIDC/SAML SSO"pricing |
| Trust center | Not stated |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Businessper user / month | – | $20per month | – | – | "mo /contact-sales pricing find the right plan for your team business for teams of any size" |
| Enterprise | Quote | – | – | – | "Flexible pricing & deployment options for large organizations." |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Not stated
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Online since
- May 4, 2018 Domain registration date
- Founder
- Chris Weaver and Yuhong Sun, Co-Founders
- Customers
- "1,000+ teams and 1M+ queries per week" their claim
- Backing
- "Backed by leading investors including partners at Khosla Ventures, First Round C" their words
Onyx alternatives
Notion$10 /moFree plan · checked Oct 29, 2026
Slack AI Search$7.25 /moFree plan · checked Oct 29, 2026
Slite$10 /mochecked Oct 29, 2026
SearchBlox SearchAI$2,000 /mochecked Oct 29, 2026
BloomfireQuotechecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Onyx free?
There's no free plan. Free trial: 14-day free trial, no credit card required.
How much does Onyx cost?
Paid plans start at $20 per month billed yearly.
Does Onyx train AI on your data?
No, according to Onyx: "No training on your data, by anyone, ever"
