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Coveo pricing

AI search platform for enterprise commerce, customer service, websites and workplace, with generative answering and a unified index.

AI search enginesSelf-serve + sales
Visit CoveoPrices checked Oct 29, 2026

How much does Coveo cost?

PriceNot publishedCoveo asks you to contact sales.
Free plan
Not stated
Free trial
Free trial offered (length not stated)
Enterprise
Contact sales
Read from www.coveo.com/en/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Free trial. Free trial offered (length not stated)

How you buy and get started

Self-serve + salesButtons on their site: Request Pricing, Schedule a Demo, Start a free trial, Talk to sales
Sign up
Free trial signup available
"Start a free trial"
Setup
Not stated
When sales steps in
Not stated
Support
Coveo Care customer support and success plan
"Coveo Care is our all-in-one Customer Support and Success Plan (CSSP), now including Delivery Assurance."

What Coveo does

Coveo indexes content from enterprise systems into a unified index and provides hybrid AI search, recommendations, generative answering and agentic tools on top of it. Pricing is by request, with annual or three-year subscriptions.

Good for
Large enterprises running ecommerce product discovery, customer service self-service, website search or workplace search, including connecting AI agents to enterprise data.
Channels
Commerce, Service, Website, Workplace
Main product
Coveo AI-Relevance Platform
Also includes
Hybrid AI search, Unified search index, Native and universal connectors, Document-level security and permissions, Query suggestions and automatic relevance tuning, Content and product recommendations
Connects to
Salesforce, Agentforce, SAP, Shopify, AWS, Sitecore, Optimizely, Adobe, ServiceNow, Zendesk, ChatGPT, AppDirect
Public API
Yes
MCP server
Yes
  • Cited AI answersNot stated
  • Connectors to work appsCoveo offers native connectors for major platforms like Salesforce, SAP, Shopify, ServiceNow, and more, plus A
  • Permission-aware resultsDocument-level Security & Permissions
  • Live web searchNot stated
  • Agents and workflowsCoveo MCP Server: Connect your AI agents to your enterprise data
  • Search API accessPassage Retrieval API
  • SSO and SOC 2Single Sign-On & Role-Based Access Controls
  • No training on your dataNot stated

The same 8 checks appear on every tool in AI search engines. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)available as add-on (HIPAA Cloud)"HIPAA Cloud"pricing
SOC 2yes"SOC 2"security
GDPRyes"Coveo provides enterprise-grade security, multi-region hosting, data residency, and compliance (including HIPAA and GDPR)."pricing
CCPANot stated
PCINot stated
ISO 27001yes"ISO-IEC 27001 2022"security
Single sign-onincluded in platform"Single Sign-On & Role-Based Access Controls"pricing
Trust centerCoveo Trust Center"Coveo Trust Center"security

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Service, Website, Workplace Quote – 100000 queries per month per pricing unit – "Each pricing unit includes 100k queries per month."
Commerce Quote – 100000 queries and recommendations per month per pricing unit100k catalog items per pricing unit – "Each pricing unit includes 100k queries and recommendations per month, with a set 100k cat"

Fine print

Billing increment
Not stated
Billed beyond usage
Not stated
Contract
Annual and three-year subscriptions
"offering predictable annual and three-year subscriptions"
Refunds
Not stated
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Coveo Solutions Inc.
Online since
Jun 20, 2003
Domain registration date
Customers
"Billion-dollar enterprises rely on Coveo AI-Search"
their claim
Backing
"Named a Leader in the 2026 Gartner Magic Quadrant"
their words

Coveo alternatives

Reviews elsewhere

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Coveo free?

There's no free plan. Free trial: Free trial offered (length not stated).

Is Coveo HIPAA compliant?

Coveo says a HIPAA BAA is available as add-on (HIPAA Cloud).