How much does Coveo cost?
- Free plan
- Not stated
- Free trial
- Free trial offered (length not stated)
- Enterprise
- Contact sales
In your favor
- Free trial. Free trial offered (length not stated)
How you buy and get started
- Sign up
- Free trial signup available "Start a free trial"
- Setup
- Not stated
- When sales steps in
- Not stated
- Support
- Coveo Care customer support and success plan "Coveo Care is our all-in-one Customer Support and Success Plan (CSSP), now including Delivery Assurance."
What Coveo does
Coveo indexes content from enterprise systems into a unified index and provides hybrid AI search, recommendations, generative answering and agentic tools on top of it. Pricing is by request, with annual or three-year subscriptions.
- Good for
- Large enterprises running ecommerce product discovery, customer service self-service, website search or workplace search, including connecting AI agents to enterprise data.
- Channels
- Commerce, Service, Website, Workplace
- Main product
- Coveo AI-Relevance Platform
- Also includes
- Hybrid AI search, Unified search index, Native and universal connectors, Document-level security and permissions, Query suggestions and automatic relevance tuning, Content and product recommendations
- Connects to
- Salesforce, Agentforce, SAP, Shopify, AWS, Sitecore, Optimizely, Adobe, ServiceNow, Zendesk, ChatGPT, AppDirect
- Public API
- Yes
- MCP server
- Yes
- Cited AI answersNot stated
- Connectors to work apps
Coveo offers native connectors for major platforms like Salesforce, SAP, Shopify, ServiceNow, and more, plus A
- Permission-aware results
Document-level Security & Permissions
- Live web searchNot stated
- Agents and workflows
Coveo MCP Server: Connect your AI agents to your enterprise data
- Search API access
Passage Retrieval API
- SSO and SOC 2
Single Sign-On & Role-Based Access Controls
- No training on your dataNot stated
The same 8 checks appear on every tool in AI search engines. Each tick quotes the vendor's own site.
Security and your data
| Question | Their answer | Where it says so |
|---|---|---|
| Trains AI on your data? | Not stated | |
| HIPAA (signs a BAA) | available as add-on (HIPAA Cloud) | "HIPAA Cloud"pricing |
| SOC 2 | yes | "SOC 2"security |
| GDPR | yes | "Coveo provides enterprise-grade security, multi-region hosting, data residency, and compliance (including HIPAA and GDPR)."pricing |
| CCPA | Not stated | |
| PCI | Not stated | |
| ISO 27001 | yes | "ISO-IEC 27001 2022"security |
| Single sign-on | included in platform | "Single Sign-On & Role-Based Access Controls"pricing |
| Trust center | Coveo Trust Center | "Coveo Trust Center"security |
Security answers are the vendor's own claims, quoted. We don't audit them.
Every plan
| Plan | Monthly | Billed yearly | Included | Over the allowance | Where it says so |
|---|---|---|---|---|---|
| Service, Website, Workplace | Quote | – | 100000 queries per month per pricing unit | – | "Each pricing unit includes 100k queries per month." |
| Commerce | Quote | – | 100000 queries and recommendations per month per pricing unit100k catalog items per pricing unit | – | "Each pricing unit includes 100k queries and recommendations per month, with a set 100k cat" |
Fine print
- Billing increment
- Not stated
- Billed beyond usage
- Not stated
- Contract
- Annual and three-year subscriptions "offering predictable annual and three-year subscriptions"
- Refunds
- Not stated
- Auto renew
- Not stated
- Price change notice
- Not stated
"Not stated" means we read their pricing page and terms and they don't say.
About the company
- Legal name
- Coveo Solutions Inc.
- Online since
- Jun 20, 2003 Domain registration date
- Customers
- "Billion-dollar enterprises rely on Coveo AI-Search" their claim
- Backing
- "Named a Leader in the 2026 Gartner Magic Quadrant" their words
Coveo alternatives
Notion$10 /moFree plan · checked Oct 29, 2026
Slack AI Search$7.25 /moFree plan · checked Oct 29, 2026
Slite$10 /mochecked Oct 29, 2026
Onyx$20 /mochecked Oct 29, 2026
SearchBlox SearchAI$2,000 /mochecked Oct 29, 2026Reviews elsewhere
We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.
Questions
Is Coveo free?
There's no free plan. Free trial: Free trial offered (length not stated).
Is Coveo HIPAA compliant?
Coveo says a HIPAA BAA is available as add-on (HIPAA Cloud).
