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Better Stack pricing

Better Stack is an observability platform combining log management, tracing, metrics, error tracking, uptime monitoring, incident management and status pages.

Log management softwareFree planPriced per gbSelf-serve + sales
Visit Better StackPrices checked Oct 29, 2026

How much does Better Stack cost?

Paid plans start at $25/mo billed yearly or $30/mo billed monthly
Free plan
Yes
Usage price
$0.10/gb
Enterprise
Contact sales
Read from betterstack.com/pricing on Oct 29, 2026. Price changed? Tell usSee the line each price came from

In your favor

  • Free plan. Free for personal projects: 3 GB logs retained for 3 days, 3 GB traces retained for 3 days, 30 GB metrics, 10 monitors and heartbeats, 1 status page. Beyond that, paid bundles or usage rates apply.
  • Refunds offered. 60-day money-back guarantee

Watch out for

  • Extra usage is billed. Additional ingestion and retention billed per GB beyond included amounts
  • Going over the Logs & Traces ingestion (Europe) allowance costs $0.10 per gb. Included: 3 GB.

How you buy and get started

Self-serve + salesButtons on their site: Start for free, Book a demo, Request quote, Sign up
Sign up
Self-serve sign-up
"Start for free"
Setup
Not stated
When sales steps in
Enterprise features such as generic SAML SSO and custom cluster deployment require contacting sales
"Generic SAML SSO"
Support
Support promoted as exceptional
"Exceptional customer support."

What Better Stack does

Better Stack ingests logs, traces and metrics and lets you query them with SQL, PromQL or drag and drop, tied to on-call and incident management. Telemetry is sold as per-GB bundles or usage rates, with a free tier and a Slack-native AI SRE agent.

Good for
Engineering teams that want logs, tracing, uptime monitoring and incident management in one tool, including teams migrating off Datadog, Sentry or Grafana.
Channels
Web app, Slack, Microsoft Teams, iOS and Android apps, REST API, MCP server, Email, Phone call and SMS alerts
Main product
Log management (Logs & Traces telemetry) within the Better Stack observability platform
Also includes
Real-time live tail, Query logs with SQL, PromQL or drag and drop, Anomaly detection alerts, Transform logs with VRL, Convert logs to metrics, Host data in your own S3 bucket
Connects to
Datadog, Grafana, Prometheus, OpenTelemetry, Slack, Microsoft Teams, Linear, Jira, Notion, Sentry, GitHub, Zapier
Public API
Yes
MCP server
Yes
  • Live tailReal-time live tail
  • Full-text log searchNot stated
  • Log-based alertingAnomaly detection alerts
  • Configurable retentionLogs retention
  • SSO and role-based accessRole-based access control
  • Self-hosted optionNot stated
  • OpenTelemetry supporteBPF-based OpenTelemetry-native tracing
  • AI log analysis assistantSlack-native AI SRE agent that investigates incidents using your logs, metrics, traces, errors, and web events

The same 8 checks appear on every tool in Log management software. Each tick quotes the vendor's own site.

Security and your data

QuestionTheir answerWhere it says so
Trains AI on your data?Not stated
HIPAA (signs a BAA)not available"Better Stack is currently not HIPAA compliant."pricing
SOC 2SOC 2 Type 2"Yes, Better Stack is SOC2 Type 2 compliant."pricing
GDPRGDPR compliant"Yes. For more information, see our Data Processing Agreement."pricing
CCPACCPA does not currently apply to them"Even though the CCPA does not apply to us now"privacy
PCIDoes not store card data; Stripe processes payments"Better Stack does not store personal credit card information for any of our customers."pricing
ISO 27001ISO 27001 certified data centers"ISO 27001 data centers"pricing
Single sign-onGoogle SSO included; Azure and Okta $5 per user per month; generic SAML on enter"Single Sign-On with Google"pricing
Trust centerNot stated

Security answers are the vendor's own claims, quoted. We don't audit them.

Every plan

PlanMonthlyBilled yearlyIncludedOver the allowanceWhere it says so
Free (personal projects)per month $0 – 3 GB logs – "3 GB logs retained for 3 days"
Nano bundle (Europe)per month $30 $25per month 40 GB logs – "$30" "$25"
Responderper license per month $34 $29per month – – "$34" "$29"
Micro bundle (Europe)per month $120 $100per month 160 GB logs – "$120" "$100"
Mega bundle (Europe)per month $250 $210per month 340 GB logs – "$250" "$210"
Tera bundle (Europe)per month $500 $420per month 700 GB logs – "$500" "$420"
Logs & Traces ingestion (Europe)per GB $0.10per gb – 3 GB $0.10/gb "$0.10 per GB"
Enterprise Quote – – – "Reach out for a custom quote."

Free plan: Free for personal projects: 3 GB logs retained for 3 days, 3 GB traces retained for 3 days, 30 GB metrics, 10 monitors and heartbeats, 1 status page. Beyond that, paid bundles or usage rates apply.

Fine print

Billing increment
Not stated
Billed beyond usage
Additional ingestion and retention billed per GB beyond included amounts
"Ingestion"
Contract
Not stated
Refunds
60-day money-back guarantee
"Try Better Stack today risk‑free with our 60‑day money-back guarantee."
Auto renew
Not stated
Price change notice
Not stated

"Not stated" means we read their pricing page and terms and they don't say.

About the company

Legal name
Better Stack, Inc.
Online since
Feb 8, 2013
Domain registration date
Ships updates
5 in the last 12 months
Last on Oct 15, 2026, from their changelog

Better Stack alternatives

Dynatrace$1.40 /mochecked Oct 29, 2026Rapid7 InsightIDR/InsightOps$1.62 /mochecked Oct 29, 2026Sematext$5 /mochecked Oct 29, 2026SolarWinds Papertrail$5 /mochecked Oct 29, 2026Splunk$5 /moFree plan · checked Oct 29, 2026Site24x7 Log Management$9 /moFree plan · checked Oct 29, 2026LogicMonitor$16 /mochecked Oct 29, 2026GRGrafana Loki (Grafana Cloud)$19 /moFree plan · checked Oct 29, 2026

Reviews elsewhere

G2 ↗Trustpilot ↗Reddit ↗Product Hunt ↗

We link to reviews instead of copying ratings: those sites don't allow reuse, and we don't test products ourselves.

Questions

Is Better Stack free?

Yes. Free for personal projects: 3 GB logs retained for 3 days, 3 GB traces retained for 3 days, 30 GB metrics, 10 monitors and heartbeats, 1 status page. Beyond that, paid bundles or usage rates apply. Paid plans start at $30/month.

How much does Better Stack cost?

Paid plans start at $25 per month billed yearly, or $30 billed monthly.

Is Better Stack HIPAA compliant?

Better Stack says a HIPAA BAA is not available.